COLD STONE CREAMERY: Bitter Franchisee Alleges Encroachment

According to the Brown Daily Herald, a Cold Stone Creamery franchisee blames the recent failure of her Providence, RI franchise on encroachment from another Cold Stone Creamery location.

Kristina Gedutis, who co-owned the Thayer Street franchise with her husband, Craig, for five years, said the store’s sales were down 30 percent from 2008.

Though the location’s rent remained the same, dwindling revenues made it difficult for the owners to make payments, she said…

“When we first opened, business was great — we definitely had our following,” she said.

“There wasn’t another Cold Stone in Providence, so we got most of the area’s business.” Gedutis said when the downtown Cold Stone opened, she saw revenue drop.

“I am bitter toward that,” she said. “It wasn’t really fair.”

The new competing location Gedutis blames for her store’s failure was the result of a new co-branding partnership between Cold Stone & Tim Horton’s, a Canadian-based restaurant chain. 

Gedutis claims that “the opening of a joint Tim Hortons-Cold Stone location on Dorrance Street downtown negatively affected her Thayer Street parlor’s business.”

WHAT DO YOU THINK?  SHARE A COMMENT BELOW.

Photo:  A closed Cold Stone Creamery franchise location, Lancaster, PA (FranBest Photo library)

unhappyzee

View Comments

  • What were the terms of her contract with respect to geographical placement? My understanding is that this is a common stipulation in franchising.

Recent Posts

Anti-Semitic Tweets of Oklahoma Statewide Charter School Board Member David Rutkauskas

David Rutkauskas was appointed to the Oklahoma Statewide Charter School Board in November, 2024.  Sean Kelly, publisher…

5 days ago

Has the DonutNV Franchise of Woodstock GA Ceased Operation?

Has DonutNV franchisee Lee Alcorn, of Woodstock, GA, ceased operation? If so, we wish Lee and…

4 weeks ago

Has DonutNV Ceased Operation in Connecticut?

Have Ridgefield, Connecticut DonutNV franchisees Michael Zeitz & Jane Zeitz ceased operations? If so, we…

4 weeks ago

Has DonutNV Franchise Owner Darlene Ortega Left the System?

Have Darlene & Luis Ortega discontinued operation of their DonutNV franchise business? If so, we’d like to…

4 weeks ago

DonutNV Franchise: Where is President Scott Gingold?

In 2024, nearly all of the DonutNV staff turned over, including its celebrated President Scott…

4 weeks ago

DonutNV:  Las Vegas School Principal Defends Deep-Fried Donut Decision

Yesterday, I posted an article about DonutNV’s aggressive selling of deep-fried donuts, sugary toppings and…

4 weeks ago