On April 21st, 2008, Lina & Lee wrote:
Cuppy’s Coffee and Elite Manufacturing we want our $35,900.00 deposit back!
On Oct. 9, 06 my wife sent the deposit of $35,900.00 to Elite Manufacturing.
We did not receive the Uniform Franchisee Offering Circular before the deposit was made. That was in clear violation of FTC rules! Had Cuppy’s sent the UFOC we would have not pursued this franchise opportunity because of the non refundable deposit.
I found out that I could not get a loan in Aug. 07. Cuppy’s knew in Apr. 07 that I could not qualify and never wrote or called us regarding the manner. I received an email from Steve Wesolowski of Medina Management on Dec. 17, 07 showing that the SBA broker could not get us a loan and stated that we should not have been approved for a franchise.
I wrote a letter to Doug Hibbing the president of Cuppy’s. He did not respond nor was he available everytime I called. I called Danny Jones of Elite, and asked why he could not return my deposit in full, his response was “It’s impossible and not in the budget”. I tried to work out an amicable agreement but it was to Elite’s advantage. Mr. Jones was all talk but no action. I gave him an ultimatum of Jan. 15, 08 to deliver something to me so both sides would be happy, he did not respond. I put my story out there by putting it on ripoffreport.com.
Cuppy’s and Elite has found a loophole to victimize innocent people. We are struggling to pay back the 2nd loan on our house. Cuppy’s and Elite has our money interest free. Its sad when the Florida State Attorney General’s office Florida Dept. of Consumer Affairs and the FTC can’t or won’t do anything.
Other unhappy Cuppy’s Coffee franchisees:
Robyn & Corey Rivera – Java Jo’z / Cuppy’s Coffee
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I have family that has suffered the loss of a husband father and business owner invested in Cuppy's. His widowed (my sister) is struggling with the hardship of dealing with this loss and the financial hardship of losing 30k to Cuppy's and Elite. It's incredulous that Cuppy's big daddy Robert Morgan washed his hands of the problem and blamed all the woes on Elite Manufacturing. Nice from a guy who just bought a million plus condo on the pristine beaches in Destin. Does this guy have a conscience? Talk about racking in the surplus and passing the buck.
We realized he took the chicken's way out and ran with the money. I hope the new management has a big enough garbage dump to clean up this guy's mess.
"Morg" should be held accountable for what he has done to trusting victims. If you were to ask him, he would tell you he's the victim. Right!
Word to the wise, charm does not equate to honest and ethical character traits. He's a wolf in sheeps clothing. Watch the franchise blogs for his name to appear again. He won't stay down long. RUN when you see his name. That includes his nut job spouse, MISS Peggy. GAG!