Hampton Hotels was named the #1 franchise in Entrepreneur magazine’s 2011 Franchise 500. (See the UnhappyFranchisee.com discussion here: Top 100 Franchise Opportunities 2011: Behind The Hype)
The Hampton brand includes Hampton Inn, Hampton Inn & Suites, Hampton Inn by Hilton, Hampton Inn & Suites by Hilton and Hampton by Hilton, and is a leader in a the mid-priced hotel segment. With more than 1,800 properties globally, Hampton Hotels is part of Hilton Worldwide, the leading global hospitality company. All Hampton Hotels boast high-quality accommodations, in-room conveniences and the latest technology, and a satisfaction guarantee.
In its press release regarding the award, Hampton Hotels gives its franchise owners credit for the award:
Hampton’s success can be attributed to the brand’s willingness to continually listen to its franchisees and incorporate their input into each development and innovation program. Valuable information such as this allowed Hampton to foresee the need for change early and make key upgrades before they became mainstream standards. The brand also acknowledged the need to expand outside North America and grow globally through recent hotel openings in Europe. Most importantly, Hampton recognizes that each hotel’s’ first and foremost objective is to put the guest first, a belief reinforced through a unique team culture that stretches across the brand at every level.
“We were named #1 because of our incredible owners and we will work even harder to ensure they continue to have every tool they need to succeed,” said Gina Valenti, vice president, owner services. “As a leader in the mid-priced segment for more than 25 years we believe it’s our job to provide and support our franchisees with an effective business model and hotel tools that will grow and support the brand, enhance each guest’s experience and deliver returns for our franchisees both domestic and international.”
Details regarding the Hampton Inn franchise program are detailed in the HAMPTON INN Franchise Disclosure Document, available here in .PDF format:
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