JAN-PRO Franchise Complaints
JAN-PRO Franchise Complaints.
Janitorial franchises like Jani-King, Coverall and Jan-Pro are quite controversial, with detractors warning that franchisees are really just buying low paying jobs… or worse. UnhappyFranchisee.com asked: Is the JAN-PRO Franchise a Scam?
Here are some of the comments we received:
N LYNN wrote:
“We have an account we no longer wish to service – it doesn’t pay enough for all the work required.
“We gave them notice that we would no longer be working that account, but they say we can’t quit it until they find someone to fill it. I don’t think they are trying very hard. “
Jeff wrote:
“These guys underbid all the competition, so low that no one can make any money. If you buy a franchise from Janpro, read their contract before anything. Don’t gave them any money until you read the contract. You can Google them and read anything on Ripoff report to see what their former franchise people have to say about Janpro. I agree, they pay so low there is no way you can hire anybody, so low you will have to hire illegal immigrants to work for nothing because you can pay enough for the minimum wage because they bid so low onthe job and suckered you to buy the account because the cleaning is getting done for nothing…. Search and research if this business is for you, it is not a 100K business like you think, it takes a lot of work to earn that.”
Patty wrote:
“Beware, Beware, Beware!!!!!!!!! Jan Pro franchise is a huge rip off. The business tactics they use are very deceitful. They lie to you to get you to buy into the business and AFTER you have given your money to them you find out the truth. You will not make money unless you work 24 hours a day and do all the work yourself. Find an ongoing lawsuit and join in if you can or start your own lawsuit against them to get your money back.”
Jerry wrote:
“I to got rippedoff by jan-pro. They got me accounts that payed so low that I was making less than minimum wage. Since I posted my Phone number on another site I have been geting Tons of calls from people all over the country. I cant believe how many people from all over the country have called me. I even received a call from Canada. It’s really sad how jan-pro keeps ripping off so many people and so many families. What is really sad is when they ripoff single Moms. Now many of us from all over the country are getting together and we are taking legal action. I’m now a member of a National Class Action Lawsuit.”
ARE YOU FAMILIAR WITH THE JAN-PRO FRANCHISE? PLEASE SHARE YOUR THOUGHTS & EXPERIENCES – GOOD OR BAD – BELOW.
READ MORE ON JAN-PRO:
JAN-PRO: Is Jan-Pro a Great Franchise Opportunity?
JAN-PRO: Is JAN-PRO Franchise a Scam?
JAN-PRO UnhappyFranchisee.com Responds to Jan-Pro Threat
1st amendment, Jerry “v”, Iloveamerica and friend of “guest”:
1. Why do I need to reveal myself, on several different posts, you claim to know me, to have “contacts” who know me. I’ve told you plenty of times, go ahead, tell everyone who I am!!!!
2. Moms, daughters, aunts, uncles, friends, enemies, veterans, homeless people, illegal aliens, labor union members, black, white, brown, hispanic, americans, italians, dutch etc….. All of the above have failed with Jan-Pro, Jani-King, Coverall etc…. All of the above have found greatness with Jan-Pro, Jani-King, Coverall etc… Greatness is defined by building a business, building and taking advantage of an opportunity, putting a child through college with the proceeds of the business, buying a home with the proceeds, buying a new car with the proceeds, making a GREAT second or in some cases GREAT main income.
3. You failed, you want to blame everyone but yourself. You want to say, “because I paid this$, I should have been guaranteed$” REALLY, if life were only that easy.
4. You’re bitter, you’ve LOST. Your attorney’s, your union friends, your “phone a friends”, your “people”, your “illegal aliens” will all abandon you soon. Look at yourself in the mirror, look at the despair, feel the “pain”, clear the “monkey dung” from your eyes, strap on your suspenders and pull yourself up by the boot straps! You want to learn this business, want to build a livelihood in this business, let me know, I’ll help you.
5. Sue me if you want to, other than the “truth” what are you going to “sue” me for. Maybe you should have the “goons” from the SEIU that you are “friends” with, come and visit me like they do others in the industry such as David Bego with EMS.
No money paid to me, no vested interest in any of the big “3”, honest broker with 25 years commercial cleaning experience, stating written facts on a daily basis. Is a major problem for you and your attorney’s, SEIU buddies, band of “disgruntled owner/operators” and the band of “illegal aliens” you and the SEIU are attempting to hide.
well i dont know what is going on but central jersey JAN-PRO is cakin i Make 100,000 a year with them so mabe ya aint cleaning cleaning but wait ur right ur just with the wrong jan pro cuz we #1 over here get on board every1 else is……..lol taken ppl money thay shot out
you idiots dont make money cuz u cant a hourly rate if they give say1200 for 4 hours and yes they deduct but if u pay attention that rate is for 1cleaner u fools bring 6 ppl and think u pose to get paid extra no damit u clean first get in the rythme then bring some body along dont take a job cleaning once a week and payin $500 agin u gotta shit load of ppl u breaking ur self not jan pro your the idiot for signing the contract and you get ur money back they prey on stupid fuck like u idiots not they aint call you to jion u call them didnt ya momma eva tell ya research first and read before u sign…………I LOVE MY FRANCHISE GLAD I CHOSE THE RIGHT ONE!!!!!!!!!!!LOL
Guest: Are you going to “correct” OhYoUfAnCyHuH’s spelling and grammer errors? I would really like to see you do that and actually give him your home address, phone number, email etc… Just keeping it even and real!!!!! Double dog dare ya!
To the jan-pro person in New Jersey that goes by the following name (ohyoufancyhuh) What ever that means ???
Is that a Gang Name ?
It’s probably j from Indiana.
Just so you know I get many calls from people in NEW JERSEY ! People in New Jersey are getting ripped-off.
The stories that I have heard from People in New Jersey are trully tragic.
I have had families call me from NEW JERSEY and tell me that they are getting ripped-off, there accounts stollen, Intimidates and Harrased!
I have heard how you take accounts away from people. I have heard how you underbid accounts.
New Jersey has allot of problems and it’s the same all over the country.
Anybody looking at buying a jan-pro franchise just look at the previus post and all the Gang Banger lingo they use. That is the kind of people you will have to deal with if you buy a Fake franchise with jan-pro.
Just look at what they will call you if you join jan-pro. What this person from New Jersey called us =
(ohyoufancyhuh) ” your the idiot for signing the contract and you get ur money back they prey on stupid fuck like u idiots ”
Do you want to deal with this if you buy a Fake franchise with jan-pro?
1st amendment: Wow, how disrespectful to the tens of thousands owner/operators working hard throughout the country every night, doing their business, building their business, living the american dream and doing things the right way.
Obviously, this person from New Jersey made it!!!!! He understood the FDD, he understood the UFOC, he made his phone calls, he did his due dilligence, he did things the right way and is making money.
What does that say about you?
Don’t you feel STUPID now?
“all over the country” when did we lose 25 or so states, or have you spoken to everyone in every state. I lose track! You and Guest are a RIOT!!!!
“Are you going to “correct” OhYoUfAnCyHuH’s spelling and grammer errors?”
He’s from New Jersey, for crissake. I don’t make fun of the kids in the short bus (except when it’s humerous).
Guest: Well, ok. But you”re not consistent. I’m wondering how 1st amendment is going to tell a judge now, that he was “unitelligent” when it came to understanding the FDD, UFOC and Jan-Pro’s attorneys will be able to pull the above “post” and ask him how OhYoUfAnCyHuH could understand it and he couldn’t.
You should work with him on that before you both go to court.
To jerry the looney monkey in Indiana who says that he is waching me and that he is going to come and get me.
In response to one of your June 30, 2010 comments
You say that you have been in this business for 25 years then why were you working for jan-pro? Shouldn’t you have your own business with 100 employees. I guess its much easier for you to be a goon for jan-pro than to do real work. The best advice you should have given Lee is to stay away from cleaning franchisors because they control you and they can take all of your accounts away at any time for any reason. I have witnessed managers get mad and just want to take accounts away from people for no reason. Just read all the comments all over the internet of all the people who have been ripped-off.
To Jerry ?? From Indiana ??
Who said that he is waching me and that he is going to come and get me!
So is jan-pro now hiring gang bangers to come in here and intimidate us. Is that the low that jan-pro is coming down to.
Are you going to also hire Gang Bangers to come after single Moms, Veterans and families?
It looks like you have no morals.
Hopefully Lee is a veteran. After he loses everything when Jan-Pro gives his accounts to another sucker, I mean, independent franchise owner, at least Jerry will buy him a hot meal to thank him for his service.
1st amendment: Will you quit jumping “posts” I think I already responded to your earlier one, trying to make fun of my limited skills because I don’t own my own company any more. I think I told you this already, been there done that!!!!!! 8 Years in Florida, 150 plus full and part-time, know all the machines, know all the lingo, know how to do all the work (more than I can say for you, guest, SEIU members, your attorney’s) If I forgot to insult anyone, I’m sorry.
Gang Bangers, really! Just because someone speaks differently than you and I, because they understand things you don’t, you want to “classify them”. Surprising with someone having the last name of “Vasquez”, I figured you would be more tolerant. You support openly the illegal aliens that hid their faces in the telemundo show, but then you say Jan-Pro threatened them into doing that. Could it have been ICE was their real threat.
I thought we agreed to drop the “Veteran” angle earlier. Obviously, you have no morals.
To jerry is that his real name?? From Indiana is he really from there or Florida??
Who said that he is GOING TO COME and GET ME!
Now your mad that I’m responding to all of your post. Before when I was bussy and wasn’t able to come in here you were talking all kinds of crap and posting that I had gone awol and that i had disapeared, LOL. Was that the best you could do or say????????????????/
Now that I have a litle bit of time I come in here and respond to all your LIES and all your bable and you Cry like a little monkey!
Your trying to LIE to us and tell us that you owned your own company, LOL!
Then you say that you had 150 workers LOL! I don’t believe a word you say. All you do is LIE and make things up.
Someone has a company with 150 workers in Florida and then they move to Indiana to work as a manager for jan-pro ????????????
Holy moly what a story !
Get your stories straight before you post them and quit Lying so much.
Yes I said gang Bangers they sounded like one and most likely are one and you are probably one to since you said that you are going to watch me everyday and come GET ME !
By the way you misspelled my last name. You have been misspeling my last name this whole time. I’m sure its not your fault that you Misspelled my last name. Someone at jan-pro corporate probably misspelled it when they gave you my information. Will you ever tell us how much money jan-pro is paying you $$$$$$.
I can tell that you are mad that I posted the link to the ladies who got ripped-off by jan-pro. All I did was post it here and now you are MAD! Does it bother you that your company jan-pro is being exposed on Television? That was alot of people who came on that show that were getting ripped-off. Your freind Richard Kissane said that they have more lawsuits. They also showed more lawsuits on the show. Jan-pro also said that they would take care of there problems and they still haven’t and it has been months. Again jan-pro LIES just like you!
Why did they hide there faces? Because jan-pro Intimidates people and harrases them. Even you said that you are going to watch me everyday and that you are going to come and GET ME. Sounds like the MOB to me.
What is also hapening is that jan-pro is taking advantage of people who don’t speak english that well. Is that the new low? Take peoples money and then give them checks that BOUNCE! Then if they complain Kick the Ladies out! Thats jan-pro they will mess with women and Veterans.
I got you on another LIE. Your LIES just keep on coming! When will you stop Lying so much? Now you said that I agreed to drop the veteran isue????????
I never said that you LIARRR !!!! You Deceptive LIARRRR !!!
Why are you so afraid to talk about what has hapened to them. What are you trying to hide
You are mad because I told you that I talked to a veteran that got ripped-off Thousands of Dollars and he told me that he hired an attorney and was planing a class action Lawsuit!
Stop being so Deceptive and being such a LIAR !
—– Easy, Easy. Everybody take a deep breath —–
Jerry: I’m curious. You say you have vast amounts of experience running a cleaning company. And you believe that the Jan-Pro franchise is a great opportunity in a great industry.
Why is it that YOU are not a Jan-Pro franchisee? Why would you be content to collect a Jan-Pro paycheck when you could be putting both your vast experience and the powerful Jan-Pro system to work for immense profit?
Also, exactly what is your schedule with Jan-Pro? Do you actually sign on here from work?
I’m looking forward to learning more…
1st amendment, Jerry “v”, Iloveamerica, friend of “guest” and “guest”. Sorry, I’m having to pull triple duty tonight. My first Operations Manager has his KKK meeting the 2nd Friday of the month, My second Operations Manager has his Black Panther/SEIU meeting on the 1st Friday of the month, but last Friday was a holiday so both meetings fell on today.
Also, the “master” and I had to go down in the basement and “unchain” the last group of “future owner/operators” because their 10 days were up and we could honestly “cash” the checks from those capable of signing their names. Then we had to chain up the children for our next group of “future owner/operators” and “start the clock” on their 10 days.
What was the question? Oh yes, I’m a Liar, that’s right, that’s me. I’m a liar. ok you found me out. When you get serious and want to have a decent, honest, open discussion about franchising in general and more specifically commercial cleaning franchising. fine. I’m your boy, I’m your “huckleberry” as we say in the South.
Guest: I’m sorry when did you reveal yourself? Since Jerry “v”, Iloveamerica, 1st amendment, friend of “guest” and SEIU member is on me about telling him my name, I thought you’d have to do the same.
Oh, but you two already know one another don’t you. Well obviously, you haven’t been paying attention, I explained like a week ago at least, why I wouldn’t need to purchase a “franchise” from Jan-Pro, Jani-King etc… Why would someone with 25 years experience, past owner, past regional manager, past vice-president, past District Manager need to have a “franchise”?
Now there’s some more information on me. Waiting for you to “eat crow”.
To someone who calls himself jerry ?? Who says that he is from Indiana or Florida?? Who says that he is going to come and GET ME !
No I’m not with the SEIU. I simply saw an article and posted it on the janiking section and you FREACKED OUT ! LOL ! You Freacked out because I posted this article.
When I saw that you freacked out when I posted that article on the janiking complaints section that just proved to me that you are working for the fake cleaning franchisors.
All these articles must be driving you crazy. I laugh when you say that the only thing I can do is put these articles that show how these cleaning franchisors hurt so many people. I guess you can’t handle the Truth!
You said that you wouldn’t buy a fake cleaning franchise because there is no money in them. Now your trying to change your story.
If you had your own business and so many years of experience why were you working for jan-pro ????
When people ask if they should buy a fake cleaning franchise you PUMP them up into buying one but you would never ever buy one ?????
Would you let your Mom buy one? of course not.
Would you let your Kids buy one? Hell no.
would you let your family buy one No Way.
But you PUMP other people into buying one!
1st amendment, Jerry “v”, Iloveamerica, friend of “guest”, SEIU leader:
Now that the “chatter” has stopped, I think it’s time to recap for all of those that have lost track and so we can get back on topic: Why and How you are going to lose your case against Jan-Pro.
1. FDD was/is “too difficult”. Were you given a copy? Yes Were you allowed to take it with you? Yes Were you given at least 10 days before you were contacted by anyone with Jan-Pro asking if you were interested in becoming a Jan-Pro owner/operator? Yes During that period, at least 10 days, that you had a full copy of the FDD, did you have an opportunity to do due dilligence? Yes
2. Training was a “joke”. Were you given at least 14 hours of training, that time included DVD watching, classroom, hands on, training manual taken home to read? Yes
3. They didn’t give me information about my future customer. REALLY, then how did you know where your “future customer” was, how did you know what building to clean, how did you get in, how did you disarm the alarm, how did you know what lights to turn on/off, where was the janitorial closet, the communication logbook, the customers contact information. Only problem with your statement is, Jan-Pro has a copy of your “account information and acceptance” sheet/form signed by you.
4. They told me never to speak with the customer. REALLY, then why would they take the time in the DVD you didn’t watch, in the training you didn’t receive, in the book you didn’t get to go line item by line item what YOU needed to do/should do as far as interaction with the customer after a) the first clean b) after the 1st week c) after the 1st month and every month after that. d) How about that “pesky” customer evaluation form that you were to have signed and turned in each month?
5. They “underbid” every account. REALLY, well even in your Jan-Pro regional office, there is a file cabinet, file boxes located in the sales area filled with proposals that Jan-Pro didn’t get. So if they “underbid” every account, shouldn’t they have gotten EVERY ACCOUNT.
6. They “stole” my “underbid” account and gave it to another “franchisee”. REALLY, I’m sorry, if you had developed a proper relationship as outlined in the Policy and Procedures part of your manual (that you can’t read, couldn’t understand, too difficult, was too unintelligent) how would that customer “allow” Jan-Pro to “steal” that account from you. Are you now suggesting that the customer and Jan-Pro are in “bed” together.
7. They violated RICO statues. REALLY. Which one’s. That’s a Federal Offense, I’m sure that the FBI would be interested in that, what about the attorney general? If that was the case, why isn’t Rich Kissane in jail? (Not that I would personally have a problem with a LEECH like Kissane in jail, but not for your reasoning).
Honestly, I wouldn’t give a damn about you and/or your lawsuit except for the fact of the tens of thousands current owner/operators doing their best to make things happen for themselves, their families. How about the masters that are doing things the right way, How about the Jan-Pro employee’s that are doing things the right way. You say everyone associated with Jan-Pro or any of the “Big 3” are corrupt, mean spirited, Liars, unethical, worthless etc…. REALLY.
To jerry ?? Someone who says that he is from Indiana or Florida ?? Who says that he is watching me and that he is going to come and get me!
In response to the second blabbery comment that he posted on June 30, 2010
Yes I do know who you are. You are a goon for jan-pro that is getting paid a lot of money $$$$$$ to come in here and attack the good Americans who got ripped-off by jan-pro.
Will you come forward and reveal your real name? Your full real name? Will you tell us how much money $$$$$$ jan-pro is paying you?
No one spends everyday 7 days a week and all hours of the day posting everyday. Sometimes you have posted 3 times in one day. For you to be constantly stocking this site you have to be getting paid a lot of money $$$$$$ from jan-pro.
You say that you have showed us how jan-pro bids. Again more blab, more Lies from you. All you do is LIE, LIE and LIE. Haven’t you read all the post of all the different people in all the different websites that say the same thing over and over on how jan-pro bids the jobs so LOW. This is because jan pro doesn’t have to do the work. It’s not just me saying that it’s the hundreds of post that you see all over the internet.
We have the proof that jan-pro underbids accounts.
We have the proof that jan-pro steals accounts.
We have the proof that this is a Racket and Ponzi scheme.
We have so much evidence that it will singe the behind of a monkeys back.
I noticed that when I said that God would be the Final Judge you became very defensive. Does it bother you that I mentioned that ? You must not have a clean conscious.
Are you afraid of facing two Juries the one here on earth and the one up in the heavens? What are you going to do if we get the Attorney General involved? What are you going to do if you have to face Rico and Racketeering charges?
It seems like you are desperate and it seems like you are starting to get worried. You talked about reforming jan-pro, oh wait a minute didn’t you say that you were no longer with jan-pro but somehow in someway you want to reform jan-pro. It sounds like you are still working for jan-pro. How are you going to reform it? Are you going to bid accounts appropriately? Are you going to stop stealing accounts away from single Moms, Veterans and hard working American families? Are you going to stop giving people fines of $50 Dollars for not returning a call to jan-pro after two hours? Are you going to stop harassing people and intimidating them? Will you stop the Racket? I guess that if you can reform jan-pro you must be with Corporate. That means that this whole time you have been part of the Ponzi Scheme.
Your last two booboos comments are why I keep calling you a monkey on crack who just basically says anything that comes out of his ass, but I also think that there is something very seriously wrong with your head. You said the following =
“““ In closing, you and I are on the same “TEAM” Your way, you lose. Because you are “all in” and no place to go. I really don’t wish you “Good Luck” because of what it will mean if you win. ”””
First of all we are not on the same TEAM. I hope people read this because this is the kind of Deceptive and Fraudulent scams that jan-pro pulls on people. You have got to be seriously brain damaged or you are just being Deceptive to say that we are in the same team. You also say that you hope that we loose our case. You are saying that we are in the same team but that you hope that we loose. You are sounding just like Bernie Madoff. You are sounding just like Ponzi Scheme the Judge talked about.
1st amendment, Jerry “v”, SEIU member, friend of “guest”, guest, Iloveamerica, illegal alien, monkey master:
You are at least a week behind, at this rate, your “trail” will be over, you’ll be crying by yourself, in the corner, asking “why me” lord “why me”. No problem mentioning GOD on my end. Don’t lose sleep at night, Don’t worry about what I’ve said here, sorry you can’t follow, sorry you can’t read an FDD, sorry you can’t follow simple instructions, sorry you lost your accounts because you were too busy “posting” what a rip-off Jan-Pro was, sorry you were busy answering phone calls from all 25 states, speaking to widows, speaking to illegal aliens, speaking to other unitelligent, disgruntled owner/operators until all hours at night that you were supposed to be serving YOUR customer.
Sorry you don’t know how jobs are bid, sorry you can’t read, sorry you don’t understand english, sorry you can’t spell, sorry that you are on the “short bus” (oops my bad, that’s me) sorry that you are a liar (oops me again) sorry that Jan-Pro chained you to the floor for 10 days until you gave up your 10K(oops that’s what I did tonight while my one Operations Manager was at his KKK meeting and the other one was at his Black Panther/SEIU meeting). Need to stop, making myself laugh too hard.
Guest: What happened to you? Still trying to figure out who I am? How do I know so much? Have you discovered it yet? Can’t sleep tonight, waiting for your response, waiting for your apology, waiting for your attack.
Did you send SEIU “goons” to my home?
Did you send a package full of “monkey dung” via FedEx?
Did you “cut and paste” more bits and pieces of “half truths”?
Are you meeting with your “council of attorney’s”?
Did you call your SEIU friends and ask for more union dues sent to you?
Did you go to sleep? How can you sleep? Did Jerry “v” come over and spend the night?
Are you busy bringing in more illegal alliens via the “short buses”?
To anyone considering a Jan-Pro (or similar)franchise:
Read Jerry’s manic comments. This is the level of rational thought, reason, professionalism and mental stability of the people in whose hands you will place your savings… and your future.
Take a look at how he dismisses the legitimate franchisee complaints 3-4 comments before this one (July 9th, 2010 8:25 pm). When you have legitimate complaints (and you will) about inadequate training, about not receiving the number or quality of jobs you were promised, about having jobs taken away unjustly despite no fault of your own… these will be the answers that await you. The Jerry’s of Jan-Pro (or Jani-King or Coverall) will expertly and convincingly let everyone know it is your fault, your failure, your inadequacy.
Despite the numerous identical complaints for years about the churning of accounts, they are experts at deflecting the blame onto the trusting franchise owner. Why so good at it? Because they get so much practice.
Guest: You are amazing at attempting to “turn” things aren’t you. Still think you’re an attorney because you don’t know squat about business, especially the commercial cleaning business, you don’t understand figures either. So for all of those in California, New York, Massachusetts and other “bastions” of liberal thoguht, Soaring SEIU membership, Soaring illegal alien activity and lack of common sense run through things in a simplistic and understandable way.
Guest you need to pay attention:
1. Currently the commercial cleaning industry is a 10 Billion dollar per year industry in the United States. (Mexico not so much)
2. The “big 3” owner/operator systems currently do less than 10% of the total amount of business throughout the United States.
3. The “big 3” have an average “turnover rate” of owner/operators of less than 10% per year for comparision a “traditional company” is having a good year with 100% employee turnover!
4. The “big 3” have a 95% retention rate of customers who want to continue services when their contract is up. “traditional companies” are running well if they have an 85% retention rate of customers.
5. The “big 3” do constant inspections, have constant contact with customers, have constant communication with owner/operators and in all “3” Policy and Procedures it is written that they encourage communication, relationship building, daily/weekly/monthly communication between the owner/operator and the customer.
6. Every Night in the United States, there are over thirty (30) thousand owner/operators cleaning facilities and doing it the “right way”. On this blog, on other blogs you will see a “handful” at best of disgruntled/former owner/operators who didn’t do what they needed to in order to operate, grow and maintain their business.
7. Right now, based upon what I have “researched” current “lawsuits” against the big “3” have less than 100 total/actual plantiffs. Let me do the math for Guest and 1st amendment , that’s less than .03% against the total number of owner/operators in the system currently for the big “3”.
8. Unions, Illegal Alien Supporters, Attorneys (looking for a big pay day) are the one’s primarily “driving” the lawsuits whether that be by financially paying for the attorney’s, whether they see “opportunity” or whether they see “its easier to blame others” for their loss.
Guest, take your time, get with Liz and the others in your firm and let me know when to expect the SEIU “goons” to show up.
1st amendment, Friend of “guest”, Jerry “v” , SEIU board member, illegal allien supporter, Iloveamerica and Pimp my “attorney”.
Hope that you had a restful night, but let me guess, you were busy talking with more veterans, more illegal aliens, more widows, more people on food stamps from all 25 states and you contacted “guest” wondering what the “short bus” means.
Well, still waiting for you to respond to my earlier post where I went line item by line item on where you fell short on your ability to own and properly operate your company.
Take your time, call Liz, call your other attorneys, get “guest” on the phone, make sure you call Telemundo and remind them of all the illegal aliens you have living in your house and then respond.
Jerry, I take offense to the comment that you say we are all at best disgruntled and didn’t do things properly. I assure you I read the FDD and know what my responsabilities and rights where and what Jan-Pro’s where. I flat out paid a franchise fee and ended up with severely underbid accounts. I had the right to inspect accounts, walk thru before I accepted accounts and I did. Jan-Pro also has the right to offer me these accounts, allow me to walk thru, allow me to deny one, and if I deny any more have me sign a non-acceptance agreement and count that against my business owed. Well I denied the first one (no big deal), I denied the second one (it got deducted from their obligation), after that what do you think I did.. I started to take them so I could recoup at least some of my investment. They were severly inder bid and I lost money every month after expenses. Now you can say I lost money because I didn’t know what I was doing etc. But I now own the largest company in a 3 county area where I reside. I signed the contract because I trusted that they would supply me with modestly bid accounts and execute their agreement in good faith, not use the contract and their procedures to screw me. I complained, rationally explained my frustrations and asked for a reasonable way to resolve the issue. I was threatened with attorneys numerous times, had accounts taken..(I assure you I followed all their procedures, in fact I still have copies of inspections etc in a cabinet.) They flat out screwed me. So we all are not full of shit.I got out because I had to hire an attorney to get me out of the contract. Since then I’ve had numerous people call me and ask me how to get out. I didn’t solicit them. Now I also signed on when Jan Pro first came to town so I didn’t have a bunch of people to call in the FDD. However its been around for years now and 75 percent of the people I know of are unhappy. I recently got my hands on this years FDD. Of all the unhappy past franchises I know of in my time there everyones information including my own is inaccurate except 3, including my own. I assure you this is on purpose because I have received dozens of threatening(not physical) phone calls and letters at my accurate address, as did the others. This is fact regardless if you believe it or not.
Joe A: Good for you. Obviously, you learned how to bid jobs well enough to understand that it does no one any good to do so, especially the customer which at the end of the day is the one we all “serve”. I’m sorry that you had a bad experience at your “master run” area. I’ve said it numerous times, I guess I’ll have to “say it again”.
1. There are Masters in this system that don’t run things the right way.
2. Jan-Pro International needs to/must do a better job of training, teaching, administrating, fining, suspending, facilitate the sell and/or take over those Masters that are not doing things the correct way.
3. FDD is a document, pieces of paper with words on them. However, if you do everything in the Policy and Procedures area of that document. You will be succesful the vast majority of the time.
4. Your offense is noted. But let me ask you this question. Why are you still made? You made it, you’ve got what you wanted at the end of the day correct? You own the largest company in three counties. (your words) If you are that size, what do you care about Jan-Pro and/or their supposed attorneys writing you letters and calling you. By the way, if your information is “incorrect” then how do dozens of people contact you asking you for your advice on “how to get out”.
If you’re going to “jump in” the middle, at least take the time to read the previous postings.
To anyone considering a Jan-Pro or other janitorial franchise:
Slow down the fast talk, check the facts and you’ll see the truth. Jerry continues to provide examples of slick franchise sale’s tricks. For instance, they make up statistics and state them as fact. Note how he never gives a sources for his statistics.
He claims that every one of “thirty (30) thousand owner/operators cleaning facilities and doing it the ‘right way’” Even if there were 30K ACTIVE owner/operators (there aren’t), there’s no basis to assume they all have cleaning jobs every night (many report not having received promised jobs for months) and certainly no way of knowing that they are doing it right.
When the franchise times writer called hundreds of janitorial franchisees listed in the UFOCs she found that a tiny minority were actively in business.
They use silly little tricks like putting numbers in parentheses (thirty (30) thousand) to make bogus stats seem official.
Always ask franchise salespeople for the primary source of the statistics they spew as fact. Ask Jerry for concrete proof of these stats and watch the doubletalk begin.
Another trick is apples to oranges comparisons. He compares the turnover of employees to “turnover” of business owners. There is no “turnover” of franchisees – there are only people who lost their investments.
An extra despicable example of how they lie with statistics is Jerry’s statement that “95% retention rate of customers who want to continue services when their contract is up.” Say a franchisor gives an account to Franchisee A in January, takes it away and gives it to Franchisee B in June, then takes it away and gives it to Franchisee C in September, it will reflect a 100% retention rate for the franchisor but multiple franchisees will have lost their accounts and their investments supposedly due to unhappy customers who never complained at all.
People like Jerry know this full well, but they are masters of using bogus statistics to sell their bogus franchises.
Joe A: Just a “side note” I would like for you to file suit against your past “local master owner” you have a very good chance of winning on the following point:
1. NO where in the FDD does it state that the “obligation” is removed from the Master/Regional Office if an owner/operator “turns down” the work offered. Now, let me explain the “real words”. IF you decide not to accept the facility offered or work offered to you, that amount of “obligation owed” is taken “off the clock”. You are still owed the full amount of the package. It just simply means that portion is takend “off the clock”.
If you decide to sue, please let me know where I can come and testify on your behalf.
Guest: The nonsense you are “spewing” is getting a little “desperate” sounding.
1. I encourage everyone to do research on what I’ve said. Don’t trust me, don’t trust guest, don’t trust 1st amendment or anyone else posting on this site as everything being stated as fact!!!!!
2. I would love for all of the “big 3” to post their FDD and thier Policy and Procedures aspects on-line and on their websites. But they can’t and won’t for a variety of reasons. But wait, there’s a way for you to get the document and review it on your own, at your own speed, take to someone for their opinion and thoughts. YOU can go to a presentation at any of these companies FREE OF CHARGE!!!!!
3. I have stated here numerous times, that if you don’t like what you READ, HEAR, FEEL, SMELL, Find out etc… IF that Master/Regional office isn’t proud of their staff, if you don’t meet the Operations Team, Sales Team etc… prior to signing, DON’T SIGN!!!!!!!!
Guest, I don’t know where you come from (yes i do), but where I come from, we encourage people to do research, homework, check facts, look at who they are “investing” with, verify everything and TRUST no one. Guest, that includes you and 1st amendment especially.
Guest: One other “note” on your “spewing” and “skewing”.
Customer retention is monitored quite easily. Do we keep the customer for another Year!!!!!!! Doesn’t matter, how many owner/operators may be in the mix, though we try hard to make it the same owner/operator.
It would be quite foolish of you and your merry band/council of attorneys to make a statement of fact about all of the “10% turnover” is directly due to “lost investments”. I would like for you to “prove” that. When you can’t, can I expect a “retraction” or simple apology will do.
Try to read and keep up. Quit sending this to everyone else in your firm. Try responding on your own for once and by the way, did you ever explain to 1st amendment what a “dishonest broker” was or about the people on the “short bus”? Just asking.
The people who have called me are ones that I personally knew.
I am not mad, I have no desire to sue Jan-Pro. Lawsuits are very costly and time consuming. My resources can be better spent elsewhere.
I am not mad. I just am voicing my experience with Jan-Pro. I have no desire to jump in the middle of anything. I don’t care. The FDD is only words like you said. That does not mean the Master has to follow them. The master threatened with attorneys. Not everyone can afford an attorney to fight back.
I’m not saying all franchises are bad. But let’s be fair and allow people with bad experiences to tell about it so future investors can see what they may be in for. I’m sure there are 30k happy owner/operators. Shouldn’t the unhappy ones be allowed to tell their experiences?
Joe A: Yes, without a doubt and they have my full support, understanding and wish their was a way I could “undo” what happened to them. However, this site like numerous others are filled with “dishonest brokers”. People such as 1st amendment, Jerry”v”, Iloveamerica, “guest” etc…. These people have an agenda, an agenda that if allowed to go “unchecked” would translate into an unfair “balance” of the owner/operator system as a whole.
Let me “sum” this up. I’m here battling the “nonsense” that is “spewing” from people like Jerry “v” and “guest” because they take their “issues” to the extreme. That’s not fair and balanced, that’s like CBS News, NBC News, CNN, ABC, PBS, MSNBC try to be with the American People on a Nightly/Daily Basis. I’m like Fox.
I report the facts, you decide, you verify, you research, you ask questions and here’s a new one “MAKE UP YOUR OWN MIND!!!!” I tell it like it is, don’t trust me, don’t trust them, do research, do homework, do everything I’ve stated , Then DECIDE on your own, with your own FREE WILL!!!!!
To anyone considering a Jan-Pro or other janitorial franchise:
Joe A’s comment on July 10th, 2010 11:09 am gives an excellent account of the way the scam works.
“I flat out paid a franchise fee and ended up with severely underbid accounts. I had the right to inspect accounts, walk thru before I accepted accounts and I did. Jan-Pro also has the right to offer me these accounts, allow me to walk thru, allow me to deny one, and if I deny any more have me sign a non-acceptance agreement and count that against my business owed. Well I denied the first one (no big deal), I denied the second one (it got deducted from their obligation), after that what do you think I did.. I started to take them so I could recoup at least some of my investment. They were severly inder bid and I lost money every month after expenses. …
“I complained, rationally explained my frustrations and asked for a reasonable way to resolve the issue. I was threatened with attorneys numerous times, had accounts taken..(I assure you I followed all their procedures, in fact I still have copies of inspections etc in a cabinet.) They flat out screwed me.”
Jerry of Jan-Pro flat out admits that they don’t care how many times they churn the account as long as they get their franchise fees. Says Jerry: “Customer retention is monitored quite easily. Do we keep the customer for another Year!!!!!!! Doesn’t matter, how many owner/operators may be in the mix”
In fact, the cash register rings every time a franchisee refuses an unprofitable job or has one taken away. It might not matter to Jerry or Jan-Pro “how many owner/operators may be in the mix” , but it matters to the franchise owners who regret trusting them.
Guest: Now you “sneaky” little person you: There you go again acting just like the attorney that I believe that you are. May I ask you a simple question? Why are you wastig your time on this site? Could it be the SEIU union dues that you accept as payment for the “churning” of this site are getting smaller and smaller?
Funny how you left out the rest of the “phrase”. Of course, unfortunately for you, people still have the ability to read it for themselves.
Surprised that you didn’t comment about my last posting over at the “jani-king” portion of this site. I felt you would be distrubed by the content. Obviously not.
If you had any knowledge at all about a typical Jan-Pro office, you’d know we don’t have “cash registers”.
Well, I guess you finally admitted that most of your case and therefore 1st amendments case was a total lie when you admitted the following truths:
1. Joe A. like all Jan-Pro owner/operators had the right to walk the accounts prior to acceptance or decline.
2. Joe A. like all Jan-Pro owner/oprators had to sign an accept or decline paperwork for the account they accepted or declined.
3. Joe A. like all Jan-Pro owner/operators had an obligation to get inspection reports, customer surveys, have contact with their customers on a regular basis.
Now where I offered to come and assist in Joe A. possible lawsuit that so far he hasn’t accepted, was where Joe A. stated that once he started declining accounts those “dollars” were taken off his “business owed”. I pointed out that if that happened, he should sue, he would win and I would assist him if that happened.
Guest, you being an attorney should know better that even in the court of “public opinion” people can read for themselves. Especially when the postings are so close together. Thank you for showing these people reading these posts the type of person you are. Low Quality, No Morals, Lie/Cheat/Steal. They don’t nickname attorneys “shysters” for nothing do they.
Can’t wait till your next post. I’ll check back in two hours or so, I know it takes you a while to digest, rethink, call your council together, attempt to coordinate your ‘attacks” and still get beat by me within a matter of seconds.
More to come………….
I was curious so I went and found a non-acceptance agreement. Jerry, you were riight they still owed me the business at their “discretion”. However, I am positive this would have taken forever since they signed on a dozen franchises they owed business to. The only person I heard of who received ‘good’ accounts was someone who bought the 200k package in cash. All the good work went his way. I understand he had an obligation to give 200k worth of business to him but he also had an obligation to give good business to the rest of the people he had no problem signing on. “He” is the master by the way. In fairness they did have profitable accounts. The 125 dollar a month once a weekers. These were great until they decided to implement a policy that each account had to be fully stocked on site with a commercial vacuum, dolly, etc and equipment couldn’t be transfered by vehicle to and from these small accounts. That sort of ruined them because it took a year to cover equipment costs.
And guest… I did say there are happy franchisees. I don’t believe every single master is a con. However, I think more than we care to believe are.
Joe A
Dont allow to much time to go by if you are due accounts, or you will be placed on hold forever. Read the contract again, it containes information you can use.
I suggest you go with the operations manager when they visit your accounts, protect your interest.
Joe A: Thank you for being an “honest broker” and admitting that what I was saying was “true”. I honestly can’t say what “someone” else would do in regards to “filling your package”. But I can honestly comment on what happens.
1. Obviously, it takes time and effort for Operations people or Sales people to schedule, show, explain and view those accounts with the potential owner/operator. Each time an owner/operator turns down an account, it takes more time for those people to do the “showing”. I have believed best to do the following:
a) Take multiple owner/operators through the facilities together and at one-time. That way, you don’t have to show but once, you don’t have to explain yourself, take up the customers time etc… I have also suggested that those viewings be made after “business hours” as to not “disrupt” the customers daily operation. Going to the “site visit” you as the prosepctive owner/operator would know who had the right of “first refusal”, that would be based on geographical information, size of package owed, time to fill package etc…. That way you know upfront.
b) Those that “turn down” repeated accounts, must give Operations Manager in writing a general description of why they didn’t want the account, why they felt it wasn’t a “good fit”, what type of account they would prefer, location of the account they most desired and so on.
c) I totally agree with Former Jan-Pro Operations manager when he states” you go with the operations manager” when he/she makes site visits on your accounts. Everyone’s interest is protected that way. Most importantly the CUSTOMER.
Joe A. and Former Jan-Pro Operations Manager, I encourage you to find other “reasonable” parties to visit this site, it is great having an honest and open discussion and getting feedback that is both reasonable and helpful. If Rich Kissane and the others at Jan-Pro had an ounce of “sense” they would do something similar by which owner/operators without fear of retaliation, employees of “masters” , other “masters” could give/share information directly with the executives of Jan-Pro and get some immediate feedback and assistance in the “oversite” and “management” of the corporation as a whole.
Maybe one day, WEBSTER will wake up and “smell the coffee”.
To anybody looking at buying a fake cleaning franchise from jan-pro don’t do it.
I have received more calls from more people who keep getting there accounts stolen for no reason. Absolutely no reason! This is THEFT!
These people were doing a GREAT JOB CLEANING. The customers were very happy and jan-pro stole there accounts.
This is a RACKET. Don’t throw away your money. If you buy there fake franchise you own NOTHING!
They can and will take your accounts away so that they can sell them to someone else and make more Money. This is Theft and in violation of the Rico and Racketeering acts.
They will offer you accounts that are badly underbid and If you refuse these accounts that’s it your money is GONE! I have heard these stories over and over from people all across the country from 25 states and 3 different parts of Canada.
The calls keep coming in and the list keeps growing. The same problems, the same scam, the same Racket!
If you have been a victim of jan-pro please file a report with the Federal Trade Commission. http://www.FTC.Gov
You should also contact the Attorney General
1st amendment:
Obviously, your opinions are “skewed” and therefore should be taken with a grain of salt. I find it funny how “guest” still hasn’t responded to my earlier posts. Aren’t the two of you a “team”?
Just when I think we are getting somewhere, having reasonalbe talk and getting to the “heart of the matter” in you come with your same old, tired, obviously slanted statements to be taken as fact but without viable proof.
What you should be saying in order to be an “honest broker” (by the way, did “guest” take you to the side and define for you the term) is that you had a bad experience, things didn’t work out for you, that you wish you hadn’t purchased a Jan-Pro franchise, that you don’t believe the “master” that you had as your “support” was a good one.
But what do you say? You want to say that the people envolved have commited crimes, that they should be in jail, that the people that work for Jan-Pro International are “scum” etc….
You should have “sued” your “master owner” for breach of contract, you should have “sued” your “master owner” for violating the business standards that all businesses have to follow, you should have cited specifics by which you had “stolen items” from your company etc…. But did you? No. You fully admitted by omission the following:
1. You didn’t read the FDD and did not follow the Policy and Procedures section contained there in.
2. You didn’t do the things necessary to keep “your customer” happy. For if you had, no one, including/especially the local “master” would have been allowed too by the customer. In other words, if you had done “your job” as far as “customer relations”, building that relationship, doing the customer surveys, handling your customer as outlined in writing, THERE IS NO WAY!!!! Jan-Pro would have been able to “step in” and take the account from you, regardless of what they did/didn’t say. I found customers to be more loyal to the owner/operator than the “master” by a HUGE %.
3. You continue to blame others for your loss. You continue to blame Jan-Pro International, its employees, its managers etc.. for things they had no part of, no advance knowledge of, no direct say in etc…. What you should be hold Jan-Pro International and its management team to is as follows:
a) Proper handling and training of “master owners” and making sure that those “masters” are held to a “high standard” of operating, code of ethics and treat all owner/operators as “investors”.
b) When issues arise and that the arise continually, they must be addressed, they must be rectified and there must be a commitment not to let those same issues happen over and over, especially in the same “master units”.
c) When will Jan-Pro International begin to handle, train, oversee, administrate and discipline the “masters” to the same level as described in the Policy and Procedures do in regards to the “owner/operators”.
These are legitimate gripes, these are issues that should be addressed and need to be addressed. Your continued comments, your “outrageous” and “unprovable” charges , and your “attack” on anyone that disagrees with you are totally out of bounds and unbecoming of reasonable people.
Guest: Stil waiting for you to “weigh in”. Are you waiting for your “council of attorneys” approval, proof reading of your comments, seeing if you can find out any more information about me, seeing who you can contact, checking your notes etc….. 1st amendment is still busy calling me a Liar, Fraud, Cheat, Master Owner, comparing me and Jan-Pro International to Al Capone and other famous theives.
Just making sure you haven’t “ducked tail” and left.
To someone who calls himself jerry who said that he is waching me and that he is going to come and get ME !
Why does it bother you so much when I say that people from all over the United states of America have been calling me and telling how jan-pro keeps srealing there accounts for no reason.
Jan-pro steals there accounts away and you get mad when people tell the truth!
We have the evidence, we will prove this and you will see the evidence when we go to court!
1st amendment: Lord knows I hope you go to court soon. Maybe after you lose, then the “reforming” that I’ve been calling for will take place. Maybe after you lose, you and your “friends” will go on and attack “smokeless tobacco” or something else. Maybe after you lose, people like me will be able to get some things done that will positively impact the industry as a whole, will impact the thirty (30) thousand plus owner/operators currently in the systems of the “big 3”. Maybe after you lose, real progress can be made on issues that actually envolve more than you and less than .03% of all owner/operators currently “in the system”.
I don’t get mad when people tell the truth. I get mad when people make “blanket statements” and pretend it’s the truth ie… you and “guest”.
Not sure what “srealing” is but I would agree, there is not a reason to do that.
I don’t believe I ever said “I’m going to get you”. If I did, please “cut and paste” those comments and I will respond. As I said earlier, your “half truths” will continue to be exposed by me and hopefully soon others with reasonable tones, reasonable thoughts, wanting to do “right” by the majority and not simply looking out for themselves.
To someone who calls himself jerry??
Who says that he is from Indiana ??
Who said that he is WACHING ME ! and that he is GOING to come and GET ME!
You can come in here and jump up and down like a little monkey and try and argue that people who got ripped-off by jan-pro shouldn’t take legal. You are trying so HARD to change the facts and make us the bad people. Well in this country if someone rips you off and you talk to them about it and then they give you the finger you have the right to take legal action.
To jerry from Indiana we are not in a communist country were you can’t take legal action. For your information people in the United States of America get there day in court.
I know that you are so woried because you are part of jan-pro because you own a master franchise and you are now very woried of loosing this case.
The facts are this: jan-pro has stollen accounts away from people and that is theft. We have the proof!
If you have been a victim of jan-pro you can place a report by going to the Attorney General and also by filling a report with the Federal Trade Commision
http://www.Ftc.Gov or you can also join the class action lawsuit.
1st amendment:
1. Never said you didn’t have a right to “sue”.
2. Only “facts” being turned are yours, which aren’t really facts, they’re “blanket statements” that you want them to be factual. As I’ve already stated previously and this will be my final time making the following statements. You obviously don’t care, can’t understand, don’t want to understand, don’t believe or can’t believe the following:
a) Never have been, nor am I currently a Master Owner for any of the owner/operator companies currently in existence.
b) I do not have a vested interest in the outcome in any of the court cases currently in action across this country against any owner/operator companies currently in existence.
c) I have no family members, no friends, no people that I would even describe as “knowing” that have an ownership stake in any of the owner/operator companies currently in existence.
Please let me know if you need further clarification, will provide “blanket statement” and we’ll all agree to take it as true.
Open Forum: Since “guest” and “1st amendment” have totally digressed into their mindless “name calling” and “character assasination”, which by the way, was done on purpose by me in order to show everyone how “STUPID” their statements were in regards to the personal attacks on these companies and their employee’s. I would like to propose that the rest of “us” keep on a topic that will ultimately lead to making these companies and their respective owner/operator systems better.
Topic of discussion: Why are so many owner/operators unhappy? Despite the utter nonsense spewing from 1st amendment and “guest”, there is a problem and it is real, there are owner/operators working in the system currently and they are unhappy. Why?
Here’s some thought(s) would like for reasonable people to comment and either support or deny or add their own thoughts.
a) Dilusions of Greatness: Sometimes I think people think its “cool” to own a business and call themselves business owners. It is “cool” but it takes a lot of work, blood, sweat, tears, brain power and muscle power especially in this business. I would like to see the “presentations” changed to include at least some of the following statements and maybe even show examples of what this business is about:
1. “Commercial Cleaning” is a tough business. Though the rewards can be GREAT at times, they can also be Far and Few between. You must learn how to work this business properly in order to make the money you want to, you must not solely rely on “insert company name” to build your business, manage your business, grow your business and teach you this business.
2. Make sure that during the presentations it is as clear as possible in “no uncertain terms” that there are NO GUARANTEES of long term success. No one can offer that and keep a “straight face” nor should anyone ever say that and in all fairness nor should anyone ever think that!!
3. I would like to see the “contact information” for all current and former owner/operators updated on a quarterly basis. Currently, depending on the “state” , updates are only required once per year in most cases. Now, there has been a question in regards to the “validity” of the updates. As you know, more and more people are utilizing “cell phones” as their primary or in most cases only means of communication. We also know, that many times these numbers change and they “forget” to update the office. One of the “reforms” I would like to see happen is as follows:
a) Not less than quarterly, “master rep” must call all owner/operators currently active and verify information listed in the system is correct, if not, make a change, if you can’t reach them via phone, send them an email or a letter and request updated information, if it still doesn’t happen, “master” has a right/obligation to “hold” check until information is given for updated purposes.
b) Understand that once an owner/operator has left the system, it isn’t “master” responsibility to continue to keep track of that person. So, you are going to have to rely on other information to decide to purchase or not.
4. I would like to see the “resumes” of all current “master” employees as part of the presentation process. I go back to what I’ve said all along, if a “master” isn’t proud of his/her employees and feels that they have hired the best possible “talent” then why should you as an “investor” put your money with that particular “master”. Go down the street, until you find people you feel comfortable working with to assist you in the opportunity you are investing in.
Those are my “opening thoughts” would very much like to hear from you.
1st amendment and Guest: Though my primary goal is to “engage” others into their thoughts as to the problems in the industry as a whole, I still want to “banter” with the two of you. So “let’s get ready to rumble”.
1.Question to “guest”: Why don’t you reveal yourself, 1st amendment is on me consistently about “not revealing myself”. At least put on a moniker that has some “substance” “guest” is very basic and bland even for an attorney!
2. Speaking of “attorneys” why isn’t anyone questioning Mr. Vazquez and his group of “fine, well-heeled, well-oiled” attorneys whose paying their bills? Now as “simple” as Mr. Vazquez is, Am I the only one that finds it extremely hard to believe that Mr. Vazquez and/or the other plantiffs in the Jan-Pro case are “footing the bills”. Ms. Riordin and her “happy bunch” of litigators are extremely expensive, not to meniton all the aministrative fees, invetigative fees, documentation fees etc… When I brought up the “SEIU” connection, no one really “countered” just ignored.
Food for thought, more to come……..
Open Forum: Why are so many “z’s” unhappy?
We discussed numerous/correctable issues in an earlier post. Now lets get some more “out on the table”.
No doubt, Masters and Jan-Pro International needs to spend more time training, provide better training materials, provide those materials at no additional charge and/or have them available for “checking out” from their office.
No doubt, Masters and Jan-Pro International needs to make those training materials available in multiple languages.
No doubt, Masters and Jan-Pro International needs to make things available on-line including discussion forums (not complaint forums), training forums, produce online training materials for advance cleaning such as medical cleaning, daycare/nursery cleaning, general office cleaning, small office cleaning, logistics cleaning etc….
No doubt, Masters and Jan-Pro International needs to hire better quality of people who are trained in the “latest and greatest” ways of our industry, know how to take that training and “teach” others in especially the owner/operators.
No doubt, Masters need to have training at night and on weekends availabe so it is easier and less “tiring” by attempting to do it at other times.
No doubt, Masters need to spend more time growing those owner/operators already in the system vs. going out and getting more “new ones”.
No doubt, Masters need to do a better job of communicating with the owner/operators, that should and could be done in a variety of ways, newsletter, memo’s attached to checks, “blast mail” etc…
No doubt, Masters need to “adjust” their training program to include all of the following elements:
a) Book Training: Things need to be in writing even if no one reads it today
b) DVD and Video Training needs to “mirror” the book and be available as stated
c) Hands on Training, utilizing “masters’ office for training on general cleaning, restroom cleaning, floor cleaning, carpet cleaning, work flow etc..
d) On-site visits taken by Operations Manager to a current working site, seeing how the building cleaning, inspection done in front of them, making sure that they understand how to “flow” a job to get done in the appropriate amount of time.
e) Working with existing owner/operator for not less than one night. That night might simply mean a smaller account (for those purchasing the smaller packages) to cleaning, managing, supervising multiple accounts (for those purchasing the larger packages)
f) After all of this is completed, make the test the final form of certification, but you cannot/should not use the test as an extension of “time on the clock”. In other words, make the test relavent but make it open book, materials allowed in the testing area, questions allowed to be asked etc..
Finally, if a master has at least 50% hispanic only speaking or majority speaking owner/operators in his/her system, management needs to reflect that by the hiring of a bilingual manager that way there is as little “issue” with language as possible.
It was a beautiful weekend. Great to spend some quality time with family & friends, getting some exercise, blowing off some steam.
It’s clear how Jerry spent his weekend. I returned to find he had posted a truly mind-blowing volume of Pro Jani-King & Jan-Pro propaganda here. The question is: Why?
No one could possibly read it all. Could that be the point? Is the strategy to bury legitimate complaints under a mind-numbing mass of propaganda?
Out of curiosity, I copied and pasted all of Jerry’s comments from 5:46 am on Friday to right now (Sunday eve) into a Word document so I could get the following stats. Since Friday, Jerry has posted:
– 13,117 Words on just two posts (Jani-King and Jan-Pro)
– The equivalent of 28 Pages of a Word document.
Seriously, Jerry, are you 1) without a life, 2) incarcerated. 3) a cyborg, 4) paid by the word or 5) all of the above?
Guest: And what I do on my time, with my time is to you what?
Maybe instead of “blasting” everything and everyone, I’ve decided to take a more “beneficial” tone with attempting to “help people” vs. simply looking for someone to blame as you and 1st amendment have attempted to do. My biggest question for you is as follows: 1. Who are you exactly? 2. What “skin” do you have in this “game”? 3. Where’s your “positive and beneficial” remarks? 4. Other than your own pocket book, who are you helping?
Now here’s a “funny” fact, If it took me that long to “write” how long did it take you to “count”. Did you count by yourself? Or did you have a “team” or “council” of attorneys looking at this?
Noticed how you didn’t “deny” or “counter” anything posted or said. It must be “mind numbing” and of course “puzzling” why someone with no “money” at stake, no “skin in the game”, no “dishonest broker” issues (by the way, did you ever get with Jerry “v” and explain to him in no uncertain terms what “dishonest broker” meant? I have a feeling he’s out on the street right now trying to purchase a brokers license)
What “legitimate complaints” have been “buried”. Other than you and 1st amendment, activity on this site recently has been spent in a positive manner, attempting to ask and answer questions that actually have a “current’ opportunity to help not only the owner/operators but also the “masters” that are currently reading and watching.
Of course, for you and 1st amendment, your primary focus of “help” is still at least four or more years away and only helps those such as yourself and maybe just a little Jerry “v”. My help is immediate, has the potential of assisting at least thirty (30) thousand owner/operators currently cleaning customers, building their businesses, building their livelihoods, make a difference in their family’s fortunes and attempting to make a positive impact on themselves and their way of life.
How about you?
“blasting” “beneficial” “help people” “skin” “game” “positive and beneficial” “funny” “write” “count” “team” or “council” “deny” “counter” “mind numbing” “puzzling” “money” “skin in the game” “dishonest broker” “v” “dishonest broker”
“legitimate complaints” “buried” “current’ “masters” “help” “v”
Jeez, Jerry… With that last post alone you’ve used up your weekly allotment of quotation marks. Leave “some” for the “rest” of us!
And what’s with writing “thirty (30) thousand” with the parenthetical numerals? Is that supposed to look legalistic or something?
Folks, why is it that the people (Like Jerry & all of Alabama) who shout the loudest that them immigrants should learn English (you know, the FDD language) seem to be the ones who butcher it the most?