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JAN-PRO Franchise Complaints

JAN-PRO Franchise Complaints.
Janitorial franchises like Jani-King, Coverall and Jan-Pro are quite controversial, with detractors warning that franchisees are really just buying low paying jobs… or worse.  UnhappyFranchisee.com asked:  Is the JAN-PRO Franchise a Scam?We are not Jan-Pro

Here are some of the comments we received:

N LYNN wrote:

“We have an account we no longer wish to service – it doesn’t pay enough for all the work required.

“We gave them notice that we would no longer be working that account, but they say we can’t quit it until they find someone to fill it. I don’t think they are trying very hard. “

Jeff wrote:

“These guys underbid all the competition, so low that no one can make any money. If you buy a franchise from Janpro, read their contract before anything. Don’t gave them any money until you read the contract. You can Google them and read anything on Ripoff report to see what their former franchise people have to say about Janpro. I agree, they pay so low there is no way you can hire anybody, so low you will have to hire illegal immigrants to work for nothing because you can pay enough for the minimum wage because they bid so low onthe job and suckered you to buy the account because the cleaning is getting done for nothing…. Search and research if this business is for you, it is not a 100K business like you think, it takes a lot of work to earn that.”

Patty wrote:

“Beware, Beware, Beware!!!!!!!!! Jan Pro franchise is a huge rip off. The business tactics they use are very deceitful. They lie to you to get you to buy into the business and AFTER you have given your money to them you find out the truth. You will not make money unless you work 24 hours a day and do all the work yourself. Find an ongoing lawsuit and join in if you can or start your own lawsuit against them to get your money back.”

Jerry wrote:

“I to got rippedoff by jan-pro. They got me accounts that payed so low that I was making less than minimum wage. Since I posted my Phone number on another site I have been geting Tons of calls from people all over the country. I cant believe how many people from all over the country have called me. I even received a call from Canada. It’s really sad how jan-pro keeps ripping off so many people and so many families. What is really sad is when they ripoff single Moms. Now many of us from all over the country are getting together and we are taking legal action. I’m now a member of a National Class Action Lawsuit.”

ARE YOU FAMILIAR WITH THE JAN-PRO FRANCHISE?  PLEASE SHARE YOUR THOUGHTS & EXPERIENCES – GOOD OR BAD – BELOW.





READ MORE ON JAN-PRO:

JAN-PRO: Is Jan-Pro a Great Franchise Opportunity?

JAN-PRO: Is JAN-PRO Franchise a Scam?

JAN-PRO UnhappyFranchisee.com Responds to Jan-Pro Threat

JAN-PRO Threatens UnhappyFranchisee.com

JAN-PRO: Janitorial Franchise Warning

723 thoughts on “JAN-PRO Franchise Complaints

  • 1st amendment: Of course the “article” you are posting is from several years ago, made by a “blind poster”. But let’s take it through the nonsense any way, it’s a good learning lesson for you and other viewers.

    a) Jan-Pro does not make you purchase their insurance. You are quite free to go out and get your own. Only stipulations are that they have the same coverage as mandated by the regional office and that the regional office is listed as additional insured. Most see when they go out and purchase, combination of the “up front” money and the payments are more than what they would be paying Jan-Pro and decide not to do. However, there are some that because they are of a certain size actually do save money by getting their own and they do.

    b) Underbid, here we go again. I’ve shown till I’m blue in the face about how everyone in this industry bids accounts. We’ve all agreed, (the one’s that’s actually been in the business for more than one year) that the “whores” of the market place are as follows:

    1. ABM
    2. All the other “national companies”
    3. Smallest “mom and pops” that don’t have a clue on how to bid.

    c) They stole my accounts from me, REALLY? Of course that was “1st amendments” original claim, now when “slapped’ with the truth, we haven’t heard any more from “1st amendment” in regards to the “quality of service” provided by him.

  • hey Jerry, you seem like you know what your talking about. How do you bid commercial windows? Do you bid by sf of glass? If you could point me in the right direction I can wing it until I gain more experience. Thank!

  • 1st Amendment

    To Jerry the jan-pro Master franchisor

    This is how jan-pro tries to Deceive you. This is how there scam works or how they try and get you. They try and say that if you work for them for two years that you have made your money back. This is there Deceptive lying scam.

    If you are averaging 4 or 5 dollars an hour because they underbid the accounts so low and you paid $10,000 , $20,000 or $40,000 and you give them this much money you haven’t made your money back.

    If you had gotten a minimum wage job you would have made more money hourly and you would still have your original money.

    Instead if you invested with jan-pro you lost your lifesavings and for the last year or two you made less than minimum wage and you provably got treated like shit from the master franchisor and the manager.

  • 1st Amendment

    To Jerry the jan-pro Master franchisor

    Another BIG, BIG LIE by jan-pro is that they don’t make you buy there insurance.

    What insurance ????????????????????

    If you buy your own insurance which would be 1 Million times better and less expensive jan-pro will get very MAD !!!!! Very MAD !!!

    You see jan-pro advertises to potential people that would be interested in buying a MASTER franchise that they can make lots of money by selling insurance to people who buy there fake franchise.

    Jan-pro will FINE you $ 50 DOLLARS every month. This is a penalty that they will give you if you get your own better insurance than the one that they make-up.

    There Racket continues.

  • Matt: Answer to your question really is both. You can do by standard square footage by measuring and counting the panels, you can do it by the panel/sides being done. You can also do by the hour. Most window washers do it by the hour and they bill at least $50.00 per hour and will many times quote a 2 hour minimum unless they are a regular customer.

  • 1st amendment: What a pile of garbage you are spewing. That is your right to provide insurance provided that you meet the criteria outlined. No fine, No threat, No issue.

    In regards to the “amount of money” made by a “master” off insurance, it is at best 1%. So if you are doing 1million dollars per year, WOW you get to pocket 10K that’s at best!!!! There you go, its all worth that now.

    1st amendment, you are bitter, you are MAD!, you are a poor example of what an owner/operator should be. Trust me, when I tell you, if you had come into the Operation that I worked for, you probably wouldn’t have been allowed to sign.

    Honest to GOD, as big as an idiot my “master” was, he was smart enough to see people as “issues” up front.

  • 1st amendment: Just because it took you four hours to clean 1K square foot job, doesn’t mean that the account was underbid, it means you didn’t understand what you were doing and you didn’t want to learn. You didn’t even last one year, how would you know about making your money back at the end of the second year?

  • 1st Amendment

    To jerry from indiana a master franchisor

    How much are they paying to come in here everyday and LIE $$$

    Why don’t you tell the truth and stop lying because jan-pro is paying you alot of money $$$

    If you try and get your own Insurance jan-pro will FINE you $50.00 every Month !

    Thats right its a $50.00 Dollar FINE every MONTH !!!

    That is the truth and you know it so stop LYING !

  • I have seen ridiculous quotes with EZbid like carpet vacuuming at 12,000 sq ft per hour, mopping at 5000, overall cleaning rate 4000 to 5000 sq feet per hour. This goes beyond under quoting, this is done intentionally to rip franchisees off. As long they score a sale that is what matters. So, this practice should be called quoting like two franchisees are doing the job for the price of one. However, I have to say that it does not happen all the time. In the last four years 25% of the accounts were profitable as a business, 75% just a low paying janitorial job.

  • Felix: Question? Did you did you not make your original investment back from Jan-Pro, If so, then why are you complaining. Over the last four years, you would have lost at least 20% of your same amount of money invested in the stock market, you would have made a maximum of 5% if you had put it into a CD.

    You have no idea how things are bid. 4 to 5K per square foot production rates are common place throughout the industry, don’t believe me, let’s have others way in. Office Pride actually goes up to 6K per square foot, there are Team Cleaning Production rates that go up to 10K per square foot for the Light Duty and Vacuum Specialists.

    If you’re going to be in the business, take the time to learn the business. You want to learn about Team Cleaning, go to various sites such as ProTeam vacuums and others. They have free tapes, information etc… Don’t want to believe them, get in touch with your local JanSan dealer, they usually have DVD’s, videos, printed information on such things.

    Just because you don’t know, isn’t an excuse, you need to find things out.

  • 1st amendment; What do you want me to say, you didn’t bother reading/understanding the FDD, you are certainly allowed to under the Policy and Procedures guidelines provided by Jan-Pro to purchase your own insurance and all it has to do is Meet or Exceed the printed policy.

    Again, you want to “attack” and then when “smacked” with facts, everyone else is a liar. Well guess what, I challenge anyone that is currently viewing this site to show and/or write what the policy is in regards to the insurance requirements and what is says specifically.

    When you bother to look, let me know what you find.

  • 1st Amendment

    To jerry from indiana who is working for the franchisors and getting paid alot of money $$$

    LOL, What hapened you couldnt say that the $50.00 Dollar Fines are not true.

    You know that they are true, you know that jan-pro will FINE you $50.00 every MONTH. jan-pro will FUNE YOU EVERY MONTH if you use your own insurance.

    Again and again you keep loosing your arguments. Again and again the truth is exposed.

  • I hate Jan Pro and think its a rip off. However, I had my own insurance. It cost me 500 a year for 1 mil liability 2 agg, 7 percent of payroll for workmans comp, and 260 a year for the bond….and I never got a 50 dollar fine for having my own insurance

  • 1st Amendment

    If you have been ripped-off by a cleaning franchisor you can file a complaint with the following Goverment agencies.

    Federal Trade Commision

    http://www.Ftc.Gov

    The US Attorney General

    http://www.justice.gov/ag/

    You can also join one of the many class action lawsuits

  • 1st Amendment

    I have talked to many people who bought a fake franchise with jan-pro. Many tried saving money by getting there own insurance but they were not allowed to do so. The ones who still tried to were told that they would be getting a $50.00 Dollar fine every month if they got there own insurance.

    If you read the ads that jan-pro has to get investors to buy a Master franchise they tell these people that they will make money by selling there insurance to there franchisees.

    Jan-pro also states on there paperwork that they will charge you $50.00 Dollars every month if you get your own insurance.

    These are all Facts.

  • 1st amendment: Obviously you can’t read. Joe A. “I hate Jan-Pro” But, I got and had my own insurance, didn’t get fined $50.00 every month.

    As I stated before, since you didn’t read the FDD, since you didn’t read Policy and Procedures, how do you know so much about something you never read or “understood”. Again, you “spew” things that simply aren’t true. Not just me saying it, others are doing exactly what I’ve suggested: DON’T TRUST ME, CERTAINLY DONT TRUST YOU AND “GUEST” check things out for themselves.

    So, you keep repeating and saying the same things over and over again, all of a sudden people are hearing and seeing another side of the argument. What’s the matter 1st amendment, feeling a little PRESSURE.

  • Former Jan-Pro Operations Manager

    It is in the contract that they “may” charge you $50 if you provide your own insurance, to verify coverage. This could be avoided if done correctly.

    The profit margin is well above 1%

    It is possible to provide basic coverage to the entire office for about $8000 for the year, not the $24000 a month charged for $400,000 a month in billing.

    It is designed to keep you from leaving the system (my opinion) and one of the reasons I was terminated from the Chicago office. I did have a way to save the z’s a large amount of money and it upset the owner.

    Go into business for yourself. It is possible to take your customers with you, many are doing it now.

  • 1st amendment and “guest”: Maybe you both should just “hang up” your gloves for a while, take some time and read the FDD, take some time and read the Policy and Procedures part of the agreement. Might surprise you what you find out. Of course, why do that? It doesn’t benefit your argument at all. STUPIDTY is Bliss, is your obvious motto of the day.

    1st amendment even has “detractors” that state that though they “hate Jan-Pro” what I’m saying about the “bidding”, what I’m saying about the “insurance” , what I’m saying about the Policy and Procedures is correct.

    HMM……. Maybe at the end of the day, It’s what you make of a situation that sets you apart from the “crowd”. 1st amendment failed miserably as an owner/operator, it is obvious that “guest’ has a “money making” motive for his activity, that’s why they are on this site all hours of the day and night, yet they both want to “make fun” of my postings.

    HOLLER!!! If you LOVE FREEDOM of SPEECH!!!!! I would say “1st amendment” then 1st amendment would think I’ve switched sides.

  • Former Jan-Pro Operations Manager:

    Profit margin is not greater than 1%. Don’t know how your “master” did it, but most charge a 3.9% Override cost for insurance. Most policies are set up as follows:
    Basic Liability 1M
    Umbrella: 2M
    Bonding: 50 or 100K depending on state requirements
    Vehicle Standard Rates
    Workmans Comp Standard Rates

    So no, by the time the “fee’s” were paid, volume of growth adjusted yearly, % paid for “under rating” (most Jan-Pro’s grew each year from the previous, despite what “guest” and 1st amendment say)

    I saw reported “master figures” from across the country at one point, avg. was actually .8% across the board profit on Insurance. Now, if you didn’t carry the auto portion, could be higher obviously, buy mine did, because we actually had “in house” crews in regards to floor and carpet cleaning.

  • Former Jan-Pro Operations Manager

    Chicago is paying 6% monthly

  • Former Jan-Pro Operations Manager: WOW! they were ripping people off then, that’s totally ridiculous. Even I agree that unless they had too many “liability issues” that that is just UNFAIR and Outrageous.

    I can’t remember who ran that office, he was an idiot though, he used to work for Cleannet at some point and time. I have friends at Cleannet and even they used to make fun of him about how STUPID he was.

  • Guest: Yes, before you “cut and paste” the fact that I called another Jan-Pro “master” an idiot and you put in what I said about Rich Kissane and others, lets agree to the following:

    I’ve said it all along, there are some people in Jan-Pro both on the “master” level and on the “executive” level that I personally wish weren’t there. I wish they would simply pack their bags, sell, move on etc….

    Guess what, unless you work in a one person shop, you wish that certain people weren’t part of an organization. “guest” I’m sure that you have people that you work with, that you wish weren’t there. I’m sure there are SEIU members and attorneys you wish would just “move on”.

    1st amendment of course loves everyone in the world because they are VETERANS, MOTHERS of VETERANS, ILLEGAL ALIENS, associated with the SEIU, His pack of “merry attorneys” and/or all of the above.

  • Jerry writes “I’ve said it all along, there are some people in Jan-Pro both on the “master” level and on the “executive” level that I personally wish weren’t there. I wish they would simply pack their bags, sell, move on etc…. unless you work in a one person shop, you wish that certain people weren’t part of an organization”

    Nice try, Jerry, but your attempt at deception is transparent, as usual.

    We’re not talking about “idiot” co-workers, are we? When you buy a unit franchise you are paying money to and putting your fate in the hands of the franchisor and, to an even greater extent, the master franchisee.

    Your “Idiot List” includes Jan-Pro senior management & your master. You’ve stated that there are other masters who are “bad apples” You’ve stated the industry is in need of reform.

    With views like that, only an idiot would recommend becoming a Jan-Pro unit franchisee. Why do you keep defending a franchise that puts one’s fate into the hands of idiots, Jerry? You’re not an idiot, are you Jerry? Because defending the Jan-Pro franchise would make you an idiot, Jerry. Jerry? Jerry?

  • Jerry:
    You contradict yourself so openly and consistently it’s hardly even a challenge.
    You state that everyone from Kissane to your old Master are idiots.
    Yet you still think encourage people to consider buying the franchise.
    Seems like a franchise for and by idiots. I think I see why you’re personally so fond of Jan-Pro.
    ;)

  • Anon: Well you’re as exciting and original as “guest”. I have told people honestly and openly not to purchase any franchise or any business without doing proper “due dilligence” . Not defending nor am I recommeding anyone to or for Jan-Pro. Unlike you, “guest” and 1st amendment, I’m simply stating FACTS.

    Obviously you don’t care to read, can’t read, won’t read my earlier postings. Get up to speed or stay out of the conversations.

  • Guest: No contradiction. Never recommeded anyone buy a Jan-Pro or any other franchise, just told them to do “due dilligence” Not to believe Me, certainly not YOU or 1st amendment.

    For some people this opportunity works well, for others not so well, for 1st amendment and others like him that don’t put forth the effort, time, energy and obviously have no or limited people skills, NO WAY JOSE!!!!!

  • News flash, Jerry: This IS their due diligence.

    You’ve already said the FDDs are so out of date they can’t get a hold of unit franchisees. Entrepreneur magazine and other paid-propaganda won’t give them the truth.

    I think they SHOULD listen to what you’ve said:
    Jan-Pro is run by “idiots” (according to Jerry)
    Some master franchisees are “idiots” (like Jerry’s old master)
    Some master franchisees are “bad apples” (according to Jerry)

    Jerry has not given a list of which masters are “bad apples” and which are ok. So the question prospective franchisees should ask is: Do I want to risk signing a fat legal agreement and handing over my hard-earned money to a company run by idiots and “bad apples”?

    If you answered YES, then Jerry’s comments indicate Jan-Pro is right up your alley!

  • Guest: Wow!! So you really think everyone is like 1st amendment? They go to a “blind blog” and that’s their due dilligence in making “life changing’ decisions? For GOD”S sake, I hope not. Especially if they are listening to YOU, 1st amendment, ME, Jullie, Liz, Aiwah, YOU and ANON.

    You of course wouldn’t, you’d rather them hand in their “union dues” and “attorney’s fees”.

  • 1st Amendment

    To jerry from Indiana who said that he was an insider with jan-pro

    When I was going to start looking for my own insurance I wasn’t allowed. I was told that I would be charged $50.00 Dollars every month. There was also another gentleman who was prepared to do the same thing and management got mad at him. He was also told the same thing that he would be charged $50.00 Dollars every month. I have also heard the same story from other people from around the country.

    Jan-pro also puts it on there paperwork that they will charge you $50.00 Dollars every month if you get your own insurance. Jan-pro also tells potential Master franchisors that they can make money selling supplies and selling insurance to there franchisees.

  • 1st Amendment

    To jerry the jan-pro insider

    You said that you were an insider at jan-pro. You said that you left jan-pro because they were about to Fire you. Will you ever tell us why jan-pro was about to Fire you?

    You seem to have a lot of information on jan-pro. Will you ever tell us how many thousands of people have left jan-pro?

    At first you were attacking me because you thought that I wasn’t tacking legal action against jan-pro. You kept attacking me everyday. You kept telling me that I should take legal action and that I should Put Up or Shut up! This went on for a few days. You kept saying that I should Put up or Shut Up! You kept saying that I was just talking and not tacking any legal action against jan-pro. You were again talking out of your ass. You were like always just talking crap not knowing the facts and talking out of your ass. Then I had to set you straight and I told you that I was tacking legal action and that you could e-mail me and I would e-mail you a copy of the Lawsuit. Then you did a 360 and changed again. Then you started attacking me for tacking legal action. The way I see it your just a snot nose hypocrite little monkey who contradicts himself and throws poo all over himself.

    We could go on here arguing with you but you have lost your argument. You talk out of your ass and contradict your self. Talking to you is like talking to a wall. We have overwhelming evidence that will come out when we go to trial. We have evidence that will singe the hair of a monkeys behind.

  • Jerry writes “Even in California it’s at least “taco time” isn’t it?”
    Jerry writes “TELEMUNDO and their investigative reporter… couldn’t find an illegal alien on a hot summers day at the Tequilla Bar.”
    Jerry writes “make sure you call Telemundo and remind them of all the illegal aliens you have living in your house”
    Jerry writes “I was forced to go into the basement and feed/water all of the illegal aliens we are ‘training’ to become the next batch of owner/operators”

    Unlike Jerry, I have great respect for the 46.9 million Hispanic Americans. They are hard-working, family oriented people with deep religious and cultural values. People of Hispanic origin are the nation’s largest ethnic group, the fastest growing and an important part of our work force.

    Whether bigots like Jerry like it or not, more than 1 of every two people added to the nation’s population is Hispanic. By July 1, 2050, There will be 132.8 Hispanic Americans in the US, constituting 30% of the nation’s population.

    Sorry, Jerry, you bigots are the new minority. You can try to dress up your racist remarks as patriotic Tea Partier immigration nonsense, but we can see through your disgraceful and hurtful remarks. I really don’t think this kind of racism should be tolerated in the 21st century. It’s disgraceful and un-American.

    I’m sure all the Hispanic Americans doing their due diligence really appreciate your comments. You’re as enlightened as a burning cross, Jerry.

  • Guest: Wow! It’s amazing that someone that is afraid to “identify themselves” has no problem “labeling” others. What a crock of crap! No one is talking about Hispanic-Americans here. I’m talking about illegal aliens. Let’s make sure that you understand terms.

    a) illegal: means simply you have broken the law. In this case, they have broken immigration law which is a FEDERAL offense. Now you can call me any name that you want, label me anything that you want, but you can’t change the facts.

    b)alien: in this case means foreign. simple term. doesn’t necessarily mean Mexican, Dominican other “hispanic” peoples. It can and does mean in addition to those Haitian, Korean, Bosnian etc….

    Now you are supposidly a “smart person”. That’s at least what you say you are. Now I’m sorry that you can’t handle my “blowing apart” of 1st amendments supposed case, your Union ties and the FACTS that are being stated by me.

    Now you can call me a TEA PARTY person, no problem with that at all. But as you know, the MEDIA has attempted to tag them with various remarks such as RACIST, BIGOT, HOMOPHOB etc… Now unfortunately for you and the rest of the Progressives like you, your time is finished as a viable movement. Say Goodbye to your current power and say Goodbye to the hopes that you may have had in “1st amendment and his merry bunch of disgruntled owner/operators”.

    My only Hope is, 1st amendment sees the LIGHT and gets out, before he ends up owing 200K like “aiwah” and his “TEST CASE” did.

  • 1st amendment: Basically, I can’t make Head nor Tails out of your garbage this evening. Obviously, you spent too much time with Cheech and Chong on a Harvest run today in California.

    However, I continually frustrate you with the Truth, this time it happens to be in regards to the “insurance” and the HUGE amount that not only the “master” supposidly makes, but the fact that others have stated quite honestly that you have no clue as to what you are talking about in regards to “SUPPOSED FINES” in relations to the insurance.

    So having that said, I have on purpose listed all of the issues that is/was/are part of your case. Problem being you LOSE on all but MAYBE the Breach of Contract which again, is between you and the “master or regional office”. SO, in closing YOU LOSE! Hope you have fun trying to wash “guests” BMW and maybe Liz will open up a “branch” in California and you can take 15 hours to clean her 15K square foot office. I’m sure she’ll pay you minimum wage. At that rate of repayment, your grandchildren should have it all paid off.

  • 1st amendment, “guest” and “anon”: Finally had time to reread all of the posts that the three of you made today. I feel like that you coordinated your attacks and that your “talking points” all came from a single source.

    I’m honored, you and Liz and her “merry bunch of TEST CASE” attorneys must really be worried. Now I know how Fox News feels almost on a daily basis. Like Fox News, I must be winning my time slots.

    I feel special. DON’T YOU!!!!!

  • Jerry:

    Your racist comments are self-explanatory. Every Hispanic who reads your comments about “Taco time” and illegal aliens hiding in Tequila bars and basements knows your brand of racism. Segregation wasn’t racist either.

    It might come as a shock to you, but Mexican citizens and Canadian citizens are also “Americans,” so stop embarrassing yourself with your ignorance. When you mean “U.S. citizen,” say “U.S. citizen” and please pretend you used the education our tax dollars provided.

  • Wow! Typical, when you can’t attack the “policy” attack the person. Your attack is a perfect example of what’s wrong with this country. Can’t win a legitimate argument so let’s attack the individual.

    Obviously, I’m too old. I was born in the Midwest and raised and lived most of my life in the South. When I went to school, there was no Hispanic- Americans, no African-Americans, no German-Americans etc….We were simply Americans!!!!

    NO, Mexicans were Mexicans, Canadians were Canadians, Americans were Americans…I guess that’s why we can’t “talk” anymore too many “labels”

  • Jerry says “Obviously, I’m too old. I was born in the Midwest and raised and lived most of my life in the South… Mexicans were Mexicans, Canadians were Canadians, Americans were Americans.”

    Actually, they weren’t. You just incorrectly thought they were. The term “American” refers to residents of North America (or South, Central) despite what Uncle Dad may taught you behind the woodshed in the Jim Crow south.

    That you are old, raised in the book-burnin, pre-civil rights South – and that you long for the “good old days” – explains a lot of things.

    You don’t think constantly railing about “illegal immigrants” exposes your underlying racism the same way that you probably thought “separate but equal” wasn’t really racist against “coloreds”.

    You blame janitorial scam victims just like your elders blamed lynching victims for not “knowing their place,” or getting “uppity.”

    And you deny the evidence of widespread janitorial franchise scams despite the preponderence of evidence just like they taught you at the evolution science book-burning bonfires of your youth.

    I can see you really miss those days when things were black and white, when “Mexicans were Mexicans and Americans were Americans,” when minorities knew their places and you wouldn’t get criticized for being a lackey to the plantation owner.

    Sorry, Jerry, but your day has passed. Thank God.

  • 1st Amendment

    Why do cleaning franchisors hurt people like Mr. Padilha and Mr. Martins. Please read part of the following article that came out in the New York Times.

    What was hapening in 2005 is still hapening today in 2010.

    To read the whole article you can go to the following link.

    http://www.nytimes.com/2005/07/13/national/13franchising.html

    Lawsuits Charge Fraud in Cleaning Business

    By STEVEN GREENHOUSE
    Published: July 13, 2005

    João Padilha had been saving money from his work as a restaurant deliveryman outside Boston when he heard a tantalizing offer to buy a cleaning franchise.

    Marcos Martins, a Brazilian immigrant like Mr. Padilha, was looking to go into business.

    Tri Duc Nguyen, a Vietnamese immigrant in Portland, Ore., needed a way to make money after Fujitsu closed the factory where he worked.

    All three men put thousands of dollars into cleaning franchises and say they were shortchanged.

    As Mr. Padilha retells it, the top Boston representative of Coverall Cleaning Concepts said he could make $3,000 a month cleaning buildings if he paid $12,880 for a franchise. What is more, Mr. Padilha says he was told he could easily parlay his investment into a large cleaning business.

    So Mr. Padilha paid the money and was assigned two women’s health clinics, in Haverhill and Newburyport, Mass.

    He was told it would take two and a half hours a day to clean the clinics, but it took six hours, he said. Coverall also gave him two dialysis clinics, and soon he was cleaning and shuttling among clinics from 5:30 p.m. to 7 a.m. on weekdays, with six more hours on weekends.

    He estimated that he worked 65 hours a week and 280 hours a month. But his receipts show that Coverall, which handled payments, paid him $1,262 a month, less than half what he says he had been promised.

    “I was doing all this work, but the check was for very little money,” Mr. Padilha said.

    So he went to the director of Coverall’s Boston office to complain.

    “When I came in, they said I had no more work,” Mr. Padilha said. “He said the supervisor of one clinic no longer wanted me. They took all my work away in one fell swoop. I asked for my franchise money back, but they said no.”

    “It’s sad for a man to cry, but I left that room crying,” he added.

    Mr. Padilha said he recouped none of his investment and soon learned that Mr. Martins had obtained the franchise to clean the dialysis clinics.

    Mr. Martins said: “I asked why the person who was doing it before had discontinued the work. The field consultant told me the person had gone back to Brazil.”

    Mr. Martins put $5,000 down and promised to pay $306 a month for two years to obtain a franchise that he was told would generate $2,000 a month for him. He said he cleaned clinics 72 hours a week, about 300 hours a month, but received just $1,366.

    He, too, was, abruptly terminated at the clinics for reasons he says he never understood.

    A dozen franchisees, including Mr. Padilha and Mr. Martins, are suing Coverall, charging it with fraud, breach of contract and failing to pay the minimum wage. They assert that the company took out improperly large commissions and did not have enough customers to supply franchisees.

  • Guest: I am asking for the admin. of this site to “step in” you want to insult me, fine. YOU want to try and Label ME fine, You leave my family out of it. YOU’RE a First Class,Low Class MORON for bringing my family up.

  • Jerry writes: “You leave my family out of it. YOU’RE a First Class,Low Class MORON for bringing my family up.”

    Seriously, Jerry, I’m sorry I upset you by mentioning your Uncle Dad. I’m sure it’s a sore subject. I’m also certain he reared you as well as he could. ;)

    Speaking of leaving families out… It’s too bad the scam franchisor couldn’t leave the families of João Padilha, Marcos Martins, and Tri Duc Nguyen. Immigrants come to this country willing to work their fingers to the bone to help their families get a taste of the American dream. It’s unconscionable that there are janitorial franchise scammers laying in wait to prey on their hopes and dreams. And it seems the complaints are consistent, whether it’s Coverall, Jan-Pro, Jani-King or the others.

    Of course, Jerry will withhold sympathy for João Padilha, Marcos Martins, and Tri Duc Nguyen until he’s satisfied they memorized the FDD before investing and that their immigration papers are in order.

  • Guest: Obviously your parents were MORONS too. Obviously your Father didn’t teach you too many manners, but again how could he, he was attempting to raise you by third party, I’m here to break the news to you, YOUR real MOMMA isn’t named Rosa, she was simply the illegal alien housekeeper/cook/nanny that your Daddy found on a trip to Costa Rica. Since back in those days, all of the Elitest, Progressive, supposed “ruling class” of America all had illegal aliens he was upset that he didn’t have one.

    So at the age of two, you were taught that Rosa was your MOMMA, because your REAL Mother, didn’t want to be bothered as she was attempting to help the “poor, hungary, downtrodden” so commonly found in the HAMPTONS. It was/is her life mission to provide at least a BMW (used one of course) to every illegal immigrant currently working in the HAMPTONS as housekeepers/cooks/nannys/sex slaves.

    Your Mothers point was “at least Rosa wanted to have sex with your father”.

  • Jerry writes “YOUR real MOMMA isn’t named Rosa, she was simply the illegal alien housekeeper/cook/nanny that your Daddy found on a trip to Costa Rica”

    Jerry’s sad attempts at humor reveal his true, underlying hatred of Hispanics and other ethnic minorities. He’s obsessed and uses being Hispanic as the ultimate insult. While 1st Amendment and others think he’s a paid propagandist, I think this hatred of (fear of) minorities is what’s fueling his incessant daily defense of what’s so clearly a scam perpetrated on the hopes and dreams of minorities.

    As Jerry has said in so many words, he believes the American Dream is for “Americans” which he thinks of as his fellow white, middle class hoosier tea partiers. Like he said, “Mexicans are Mexicans, Americans are Americans.”

    As usual, Jerry’s ugly remarks provide a window to the ugly truth. It makes me wonder how much of these janitorial scam is motivated by (or at least justified by) racism in addition to greed.

  • Well, Jerry has stated that he’s gone. He will post no more forever. To paraphrase Richard Nixon, “You won’t have Jerry to kick around anymore.”

    My guess is that Jerry found a more ethical, reputable franchisee to pimp out his services for, like the Massage Envy franchisee in SLC: http://www.unhappyfranchisee.com/massage-envy-franchisee-fetish-afoot/

    As the illegal immigrants say, Jerry: Adios!

  • Guest/SEIU: After taking a couple of days off, seeing that no one else is even “challenging” your “nonsense and dribble”. I called a couple of friends who have in the past been “labled” as “racist”. Bill, Glen and Rush all basically pointed out similar things. They don’t have a racist bone in their body and neither do I. However, I must admit, it stung like HELL to be “called” that. Now I know how others feel, you want to “crawl” into a hole and say nothing, because the more you say, the more vicious the attacks get. Here’s a NEWSFLASH that even TELEMUNDO and their “cracker jack” investigative TEAM could find. MOST racists are the one’s throwing the mud, labeling the person or group.

    SEIU/Guest: Doesn’t eat in a “soul food” restaurant because of the Food, he eats there to be “seen”. Why do you think Former President Clinton has an office in Harlem? Difference between SEIU/Guest and me is I like eating “soul food”! I know how to cook Mustard, Turnip and Collar’d GREENS, make corn bread sweet, make proper sweat tea, deep fry a pork chop, make white gravey and prepare a proper “country fried steak”.

    I guess my point is as follows, no I don’t look at the people around me sitting in the restaurant to see what language they are speaking, what “hyphen” that should be associated with them (african-american, hispanic-american, asian-american and so on) Guess it never mattered to me. Still doesn’t. People are People regardless of their “skin tone”, regardless of their political beliefs, regardless of their religious beliefs.

    Now the viewers are wondering WHY is RACE being injected to the conversation about franchise cleaning companies? Honestly, it’s pretty easy.

    1. One of the biggest “falsehoods” is that companies such as Jan-Pro, Coverall and Jani-King have “singled out” minorities for a variety of reasons. Most have come down to accusing them of “targeting” minorities by advertising in minority targeted newspapers, on minority targeted radio stations, print and post ads on minority known websites.

    Well, here’s a “commercial cleaning moment” brought out in the franchise website and lawsuits. Guess what, I’ve been in this for over 25 Years, commercial cleaning as an industry is a “minoirty centered” industry!!! Forget about the “big 3” which by the way if talking strictly about “commercial cleaning’ only one of the “big 3” that is actually in the TOP 5 in regards to commercial cleaning volume is Jani-King. Look at ABM, MBM, ISS, GCA, Varsity, Red River Sanitors, Pritchard and other “national cleaning companies” and look at their rosters of staff, you will find the vast majority, greater than 85% are MINORITY!

    This not only includes the work force that’s actually cleaning the facilities, but the supervision, mid-management, upper management, executive management.

    Now let’s talk about other “service related cleaning industries”, such as Hotels, Theme Parks, School Systems, City Workers, State Workers, guess what, most of their “cleaning staffs” are MINORITIES!!!!!

    So, let’s ponder this for a moment……… Common Sense dictates that if Minorities make up the vast Majority of staff, supervision, management, upper management in the “cleaning industry” as a whole, why wouldn’t they be the one’s most interested in a Unit Franchise?

    Now, SEIU/Guest will point out that this is proving his point, they ARE targeting minorities!!!!!! Well, let me ask a stupid question? Do you ever see a Captain Crunch commerical aired during LAW AND ORDER, how about during NCIS, how about during AMERICAN IDOL, really I could go on and on, but come on even 1st amendment gets it, you don’t advertise Captain Crunch on any of those shows because they aren’t the one’s that are going to EAT it!!!!!

    Now, SEIU/Guest will come back and say, Captain Crunch isn’t getting sued for Target Marketing! REALLY!!! How about all of this non-sense with the Toy being put in the McDonalds Happy Meal, How about all of this non-sense with needing to show the “calorie content” of a Whopper, How about all of this non-sense in regards to taking soda machines out of our schools!

    Come on, that’s the problem with these cases as a whole…. They Lack Common Sense, that’s why when they are actually brought to trail and placed in the hands of a Jury, its usually a LOSS!!! Problem has been Coverall and Jani-King in particular have “settled” too many cases for the same reasons that most car companies “settle cases” and why most companies “settle cases” to be honest with you, it’s due to “cost”. It’s cheaper to “settle” than to fight.

    Of course, SEIU (formally known as guest) already knows that. He also knows that what is being said by me is TRUE in regards to why Minorities are the primary plantiffs in these lawsuits, it’s not because of them being Targeting by vicious, malicious, racists, bigots, southerner’s, Tea Partiers, Republicans, Masters etc….. It’s because the industry as a whole is a Minority run, operated, supervised Industry.

    SEIU has an agenda, 1st amendment has an agenda, even I have an agenda. Just like Fox News, WE REPORT, YOU DECIDE!!!!

    For the record and for future knowledge, SEIU (formally known as guest) I admit I’m a little slow, but during my time of reflection, I remembered why I thought you were SEIU, few people know about David Bego with EMS. But you did, you even knew that his “book” was self-published, Funny didn’t put two and two together, though my original instinct was Spot On!!!

    In closing, I don’t believe for one second, that the Big 3 are actually targeting minorities on purpose or for an “evil based master plan”. If I did, I wouldn’t be defending them or simply pointing out FACTS. Those pesky little things that SEIU and 1st amendment keep wanting to HIDE!!!!

    HOLLER!!!!! If you love the fact that the FAT MAN is back!!!!!

  • SEIU (formally known as guest): Forgot to address the Illegal immigrant nonsense with your brillant intellect as it is, I needed to remind you that illegal immigrants can’t vote, can’t get drivers licenses, aren’t allowed to own their own businesses, can’t get permanent status………… WAIT A MINUTE! You already knew that, your hoping that if you and the PROGRESSIVES help them get all those things, that they will automatically be so THANKFUL that they will be as loyal to you as the “BLACKS” used to be!

    And SEIU calls me a “RACIST”!

    HOLLER if you LOVE this COUNTRY and want to KEEP IT FREE!!!!

  • Jerry the Flip-Flopper is back! Just 2 days since he wrote “For the record… this will be my final posting”

    At least he’s returned with new, wonderful “Jerryisms” to lighten our days.

    Jerry writes: “I know how to cook Mustard, Turnip and Collar’d GREENS, make corn bread sweet, make proper sweat tea”

    Mmmm! “Sweat” tea! Sounds delicious! No doubt made from the sweat of hardworking, blue-eyed, white, documented citizens of THIS GREAT COUNTRY.

    Jerry writes: “My heros are Ronald Regan…those currently and formally that served in the Military.”

    Jerry must admire Ronald Regan very much… wonder how he feels about Ronald “Reagan”?

    On the second point, I must agree with Flip-flop Jerry… I have no respect for those who are “informally” serving in the military either.

  • Former Jan-Pro Operations Manager

    No matter your race: In my opinion based on what I have personally seen;

    If you cannot afford to hire a franchise attorney to review and explain the FDD in your
    language DO NOT lease a franchise cleaning business;

    If you need to finance this in any way, DO NOT lease a franchise cleaning business;

    If you do not have prior experience in commercial cleaning, DO NOT lease a franchise cleaning business.

    If you dont understand the contract you WILL FAIL.

    If you go into to much debt, you WILL FAIL.

    If you were told that you were going to be a business “owner” – IT WAS A LIE

    Please understand that you DO NOT OWN these accounts, thats why I refer to them as a lease.

    In my opinion, based on what I have personally witnessed, I would NEVER recommend a franchise in Illinois while Bob Miller is the master franchise owner.

    I have received several letters from his attorney stating the Jan-Pro would protect their interests and I am not to compete against them.

    For the record, I have taken a position with a non-franchised janitorial company and intend to directly compete against Jan-Pro of Northern Illinois.

    Remember the chess game to which I have referred to Bob?

    In case you havent noticed, the game has begun.

    Semper Fi

  • Former Jan-Pro Operations Manager:

    Great points. If someone other than your competitor can take away your customers, you do not own your business.

    It’s amazing that these stories all seem the same across every company, nut just the Big 3. Including Bonus Building Care http://www.unhappyfranchisee.com/bonus-building-care-franchise-scam-complaints/

    and Cleannet USA http://www.unhappyfranchisee.com/cleannet-usa-franchise-complaints/

    Good luck taking on Jan-Pro of Northern Illinois! Maybe you can offer Jan-pro unit franchisees paying jobs.

  • SEIU: Need to correct your own “spelling errors”. Granted I type much faster, have my original thoughts quicker, and I don’t use spell check on a regular basis, but you do, I’m surprised that you are calling Bonus a “nut”. Or was that a slip of the “keyboard”.

    For the record, I know you’re not from the South, Midwest etc… Sweat Tea is when you take a jug of water, throw some sugar and Tea Bags in it, sit it on the back porch/deck of the house and let the Sun “sweat” it out.

    Do you need for me to explain anything else to you?

  • Former Jan-Pro Operations Manager: Do what you gotta do. Sounds like this guy was an idiot based upon what you’ve stated in the past. Just remember one thing though, you’re not only hurting him by taking “his” accounts. YOU are hurting the owner/operators you’ve claimed to care about. At the end of the day, he’s only losing 20% of the overall account. The owner/operator is losing 80%. If they lose that account because of your “inside” knowledge of pricing, they’ve had that account for more than one Year, they lose their investment and it doesn’t get replaced.

    It’s been one of my points all along, WHAT’s NEXT? SEIU hasn’t given an answer nor will he because he doesn’t care, what’s lining his pockets is future union dues. 1st amendment doesn’t care , because he doesn’t care about anyone other than himself.

    If you are who you say you are, fight the injustice all you want and do it the proper way, don’t take accounts, don’t take money, don’t destroy the livelihood of a bunch of “innocent” people. (owner/operators). You know that’s whose going to get hurt by your “vengence”.

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