LIBERTY TAX JTH Holding, Inc. Receives NASDAQ Notice of Non-Compliance

Beware, beware of eSmart Tax if you're a homeowner (and not a business owner). On their web site they tell you that "Deluxe" service is for those who itemize deductions, which is what most homeowners need. Nearly all homeowners will itemize, and only a small percentage of homeowners are also business owners that would expect to need the "Premium" service, which is between double and triple the cost depending on how early you get started. After you get about 60% done with your taxes, esmart tax insists that you upgrade to "Premium" in order to submit a 1099INT. We have it in writing from their non-American/outsourced customer service that this is not a bug. If you earned interest in a savings account or an escrow account (I believe banks are required to provide a 1099INT for interest income above $10, but you may want to look it up for yourself) esmart tax throws a pop-up that prevents you from completing your taxes unless you pay double or triple the original cost for the "Premium" service (the final cost is supposedly based on how early you start your taxes). To illustrate how ludicrous this is, people with only a savings account who could otherwise file 1040EZ with five minutes effort, frequently have 1099INTs. This is a predatory policy and an example of bait & switch. For shame, esmart tax, your Liberty Tax CEO John Hewitt should be recognized for his lack of civility and non-existent business ethics when it comes to the American homeowner. With just a single log-in, esmart tax service wasted about four hours of precious weekend time. Thanks John, what are your other dubious corporate policies? We're not sticking around to find out. Beware of esmart tax if you are a homeowner and you itemize.