MATCO TOOLS Franchise Complaints

4,850 thoughts on “MATCO TOOLS Franchise Complaints”

• Guest said- Kevin’s (aka “well I guess Glenn screwed another new guy”)

  Still repeating the same lies. If you type it enough, does it come true? You’re the same liar you were a month ago.

  And since you like misleading stats so much, try this: Did you know that every person that once was a Matco distributor, but isn’t now, has separated from Matco? That’s 100% churning !!! You’ve posted many diferent failure rates, so now you can use this one! That should get your WMD posting.

• What??? Nobody has anything to say about
  Tom Willis’ letter?

  Nothing to say about HIS ADMISSION??

  Easier to bicker than face FACTS?

  Tom Willis!
  ********Just thought I would mention the
  “Happy Holidays” email that Tom Willis sent out………………
  apparently HE TOO ACKNOWLEDGED
  THE ECONOMY ADVERSELY AFFECTED DISTRIBUTORS!!
  Mr. Willis wrote:
  · Florida, Arizona, California and Nevada are all showing significant recovery from the 2008-2009 period
  where the banks and real estate decimated their economies. In fact, almost every state was affected
  but these were the worst hit.
  “IN FACT ALMOST EVERY STATE WAS AFFECTED!!!!!! BUT THESE WERE THE WORE HIT!!!!!”
  IT IS JUST SAD!!!!!! Willis’s email about why those distributors in the hardest hit states economically were still required to meet the minimum purchase requirement
  WHY?? Matco didn’t do its job of replacing out of business shops with others.
  After all, what Matco sold all its distributors was supposed to be a list of 325 potential customer and if some of those shops/customers go out of business, it is Matco’s contractual responsibility to replace those customers ASAP. It is not the responsibility of the distributors to find replacement customers on their own!

• Guest wrote – “Aren’t these complaints from your former area?”

  Junior – No actually. An keep in mind I left Matco as a DM 3 years ago.

  Guest wrote – “What’s your take?”

  Junior – On what? Complaints from my former area? I was the DM in New Mexico. The only post I see here from that District was a DBR that’s seperated and just invited us over for dinner.

  Guest wrote – “Are these all just lazy whiners who happen to have the same complaints about the same individuals?”

  Junior – I can’t say because I don’t know the facts behind all of their complaints, just Tommys.

  Guest wrote – “If so, why do you think Matco is so bad at screening out lazy slackers before selling them franchises?”

  Junior – Here’s what happens when a candidate comes to Matco. They dress nice, they present themselves as professionally as poss, and they are never willing to admit they are lazy, lame, stupid anything. The canidate usually sells Matco a bill a goods that they will be the best DBR Matco has ever seen. I know, I’ve done plenty of interviews. It’s months later Matco learns they were lied too.

  Matco then spends thousands on trying to help these folks succeed but there just isn’t any use. They fail and next thing ya know their posting false claims on forums and craigslist. It’s no secret BTW this is a high turnover business. The math doesn’t lie and it wasn’t hidden prior to signing your docs.

  Guest wrote – “You’d think after selling thousands they’d be able to do a better job, wouldn’t you?”

  Junior – They actually are doing a better. This is a very challenging time in America right now and Matco is no exception. Are they perfect? No sir. Are they better, you bet your seperation agreement they are.

  Lastly; I’m good with objective questions, these are fine. But anyone that knows me knows I’ll answer honestly. But understand that even though I am not with Matco today I do believe they are a wonderful company with great people working with them and for them. Maybe a bad egg here and there, but those usually get found out and are moved along.

• YOU CAN SPAM ME, BUT THERE OTHER PEOPLE POSTING ON MY BEHALF, YOU WILL NOT STOP THE POST, THEY ARE HITTING EVERYWHERE, WITH OTHER TYPES OF POST, YOU CAN’T STOP ME AND NEVER WILL

  KEEP POSTING , EVERYWHERE AND ESPECIALLY ON CRAIGSLIST AND IN DIFFERENT FORMATS GUYS, THEY ARE NOT STOPPING THIS DERAILMENT. I ASLOE-MAILED NY POST AND WALL STREET JOURNAL AND MORE TO COME.

  GO JERRY AND THE GANG, I WILL CREATE ANOTHER E-MAIL ADDRESS IN OTHER
  NAMES AND CONTINUE THE WORK

  HAPPY HOLIDAYS TO ALL, WE ARE ALL FRIENDS RIGHT?

  DON’T FORGET TO SING THE SONG.

• Thanks to those that responed to my question. Would you then say the customers were shell shocked by all the new tool guys?

  I would sugest to anyone still in a facing the same thing, hang in there….. If a customer asked “how are you doing” I would ALWAYS say busy. I had them reply ” The other tool guys say its slow” I would then say “I can’t keep up.” If they know your going to be there they will loosen up. We do the same thing over and over each day. If your not getting the responce you want change it quickly and find something that works. I once had a boss that showed me the ropes of sales and he said let them think you are who they want you to be.

  The point is after a short time it was more true than ever. I can’t hardley keep up.
  People want to be around the winning team. I have had customers say he’s no match for you when refering to competetors. The customer is always testing you make sure you don’t fail the test.

  This is not a shot just hope it will help someone from going out of business unles thats what they want.

  There is no short cut just keep pluging away.

• Okay all you failures that think Matco is to blame for all lifes problems. Let me tell you a story a story that will sound simular to your own life. You had a job mabey you liked it mabey not you wanted more you wanted to be in business you wanted your piece of the american dream. Somehow you heard of Matco and you jumped in with both feet trusting a DM you put all your trust into 1 person. It didn’t work out or you are now failing so since you put all your eggs in one basket trusted but 1 person this must be the DM and Matco’s wrong doing ?

  The reason you can’t pay your bills your going bankrupt your wife left you and the dog died ( sounds like an old country song) is all because Matco miss led you ? Wrong that’s right wrong answer you missled yourself. How many of you made a business plan researched the route looked at economic numbers short term and long term for your territory (all of this information and I mean all and a lot more is located at your local SBA office).

  The SBA also offers a free business plan review the group is called SCORE (look them up on the internet) these people are retired business men women that give free advice and their opinion has no bias. Examples of business plans are all over the internet and any book store has many samples. So before you continue to blame and whine go look in the mirror and you will see who let you down yourself.

• i remember being told in 2008 that there wasnt anything wrong with the economy that i just needed to work harder..
  that was the same year that they cancelled the christrmas festivities at stow. i wonder what caused that. duh

• Ernie Lauber wrote: “…National MDAC Reps, meet twice a year to discuss issues that Matco needs to improve upon to help or Distributor Teams….Since 1992, MDAC has helped us make numerous changes to enhance our ability to serve our Distributor Teams more effectively and improve their productivity and satisfaction…”

  Debbie wrote: “Willis’s email about why those distributors in the hardest hit states economically were still required to meet the minimum purchase requirement
  WHY?? Matco didn’t do its job of replacing out of business shops with others.”

  Perhaps Kevin or the other MDAC reps can bring everyone up to speed about how Matco is addressing this problem, and how MDAC is pressing important issues like this.

  Does anyone know which urgent issues MDAC is currently tackling? Replacing lost or diminished shops? Churning? Or more critical issues like chewing tobacco and dogs on trucks?

• junior
  i totally disagree with what you say about when a person goes to matco. i was one that went there and i dressed appropriately but not to deceive anyone. i was given the royal carpet treatment and told that i would have all the help that i needed, not. i think that you need to rethink your thoughts. im sure im not the only one that thinks that too.
  matco courted me big time. when the person came to my house they said that i had alot of nice things that could be sold if i needed extra money. i did not pay any attention to that thought till i saw all that is on here and i understand why now.
  you must be another one of those that lives in a sheltered world.

• We are in trouble….
  The population of this country is
  300 milliion.
  160 million are retired. That leaves
  140 million to do the work.
  There are 85 million in school.
  Which leaves 55 million to do the work.
  Of this there are 35 million employed by the fedral govt.
  Leaving 20 million to do the work.
  2.8 million in the armed forces preoccupied killing terrorists !!
  Which leaves 17.2 million to do the work.
  Take from that the 15.8 million who wok fo the state and city govt.
  That leaves 1.4 million to do the work.
  At any given time 188,000 are in hospitals.
  Leaving 1,212,000 to do the work.
  Now, there are 1,211,998 people in prisons.
  That leaves just two people to sell all the TOOLS.
  You and Me.
  And there you are crying like a little school girl how hard life is sitting on your A$$
  Nice real nice.
  Don’t worry I can handel it

• “That leaves just two people to sell all the TOOLS.”

  WTF?!

  (Did TLMAN suffer a blow to the head in the motor pool?)

• tlman
  you need to get a new spell checker, yours sucks. just saying. someone as professional as you should at least be able to spell better, especially with an automatic spell checker.

• Tommy Cheung, TAKE THE HINT!! The NY Post and The Wall Street Journal also deposit your propaganda straight to the round file.. But I’m sure you’ll still be singing that old country song..

• Richard,

  you are 100% right my spelling should be butter I mean better. I do however know how to make $$$$$$$$$$$$$. For you margin is on the left or right side of a paper, For me MARGIN is money in the bank. For you prohet is John or Paul, For me PROFIT is in the bank. Here is another big word for you BUSINESS PLAN but I’m sure you are just to smart for one.

• In fact this is what you’ll see:

  This posting has been flagged for removal. [?]

  (The title on the listings page will be removed in just a few minutes.)

• Guest- Bringing you up to speed is something far beyond anyone’s abilities. I have explained how MDAC works, and how topics are brought to Matco. Since you have no connection with Matco, you wouldn’t understand. Scroll up the page and find your answers, if that’s within your scope.

• Why do people set goals ??? so we don’t need to blame others for our short falls. EVERY ONE LOOK UP ” THE ART OF SELLING BY ALEC BALDWIN” ON YOU TUBE do it now the winners will smile and sell a lot of tools next week the failures will hang their head in shame.

• Richard wrote – “i totally disagree with what you …lives in a sheltered world.”

  Junior – Hey DIck, they do call you Dick don’t they? You completed an application right? You cleared you dinning room table and had the wife pick up around the house all before the Matco rep(s) showed up? Of course you did.

  And telling others to use spell check; Those who live in glass houses…Capitalize your ‘I’ Dick if you’re going to correct others.

• Guest17 wrote – “Tommy Cheung, TAKE THE HINT!! The NY Post and The Wall Street Journal also deposit your propaganda straight to the round file.. But I’m sure you’ll still be singing that old country song..”

  Junior – Tommy has become so consumed over this it’s held him and his family back for years. He doesn’t see he failing again. By all this effort to harm someone else he’s holding himself and his family back. He can’t see past his nose long enough to go be a success.

  This is why I’ve decided to post comments made by him in his local town so all protential employers will be fore warned. You want to avoid a guy like this.

• junior
  capitalization doesnt count on spell check, try again

• use caution on December 18th, 2011 10:28 pm wrote:

  “I was a distributor from 2001-2005 and owned two franchises.

  “As with most companys Matco is all about making money at any expense. When a distributor starts to have problems you’ll find most of the management will vanish and start to look for your replacement. New dealer means new inventory and increase sales to the company.

  “Matco’s practices as a distributor leaves the business are far from ethical. I took a substantial financial hit because of these practices. Use caution any time it comes to the company losing some of it commissions (returns, credits, receivables, etc. )

  “I’d find somewhere else to invest your time n money!”

  posted to http://www.unhappyfranchisee.com/matco-tools-franchise-distributor-churning/

• I found the problem I have the answer Debbi, richard mike tommy and all your friends it’s not to late YOUTUBE ” the world is stuck what are you waiting for ? ”
  This short clip explains alot no it tells the whole story.

• Found this on Craigslist in Tommy’s home town ( I’m sorry, I can’t say who posted it)

  CRAIGSLIST AD
  WANTED; leadership, direction, and a life’s education for Tommy Cheung

  Jacksonville FL resident Tommy Cheung is looking for an employer that can give him a structured education on how to work for a living. He needs constant attention and someone that can keep him busy. He will need someone to double check his work for quality and quantity. Don’t assume he isn’t thinking about a better way to build an airplane or erect a sky-scrapper because he is. So stay on him at all times, he gets bored easy. If he strays from the plan or the policy watch your back because he’s reinvented your business and believes you should be working for him. You see Tommy is a special person, loved by many, so much so there’s hundreds of people that can’t wait to see him face to face some day. If you have a job for Tommy then please reply to this right away.

• Matco is not a get rich scam like Guest and others hoped it would be. It is however a nice business if you work at it it is alot of fun for the right person it is not perfect. You could lose your investment but if your are half way intelligent and have a good business plan this is a great way to earn a living. I for one do not want distributors to join Matco that are weak looking for a free ride or just have hope this will not work if this is you go get a job at wallmart. Guest might be a manager at one mabey he can help

• Dick wrote – “capitalization doesnt count on spell check, try again”

  Junior – I kinda thought you’d miss the point. So the common denominator I’m seeing here is a lack of comprehension. Reading and understanding what you read. Forum posts, UFOC’s, dirrections for the use of a straw…I already knew what I was dealing Dick, just needed you to help prove another point.

  Next?

• Yes, “mabey” I could work at “wallmart” or even in a “sky-scrapper” some day like my favorite motor-pool marine TLMAN!

• Today while others claim failure I will claim victory 1 sale at a time.

• Guest, does this look familiar? “after being a Matco distribuyor…”? OR ““pat i didnt drink pritchetts blend of matco “”coolaid”” either lost almost everything”.

  I cut you slack on “Mike Raimey”. Not sure who that is.

• Guest,
  My Dress Blues still look good on me after all these years.

• okay junior and tlman
  i choose to ignore your comments from now on. both of you are so far off the point that it is rediculous .
  merry christmas and happy new year to you both.

• TLMAN, he’s busy running spell check on his next stupid comment. Maybe he’s running the entire statement through the Tommy Cheung committee of failures.

• Dick wrote – “i choose to ignore your comments”

  Junior – Works for me, I’m here to challenge Tommy’s rhetoric. Add balance and facts to his claims. Warn potential separated DBR’s that if they become sucked into his ‘gang’ they too will look up one day and find nearly 5 years have gone by and you have wasted your life on a campaign that doesn’t pay. No advancement, no rewards, no gains. It’s called TOMMY’S WORLD.

• What??? Nobody has anything to say about
  Tom Willis’ letter? STILL

  Seriously? the bickering continues – it rages on about NOTHING

  Nothing to say about HIS ADMISSION??

  Easier to bicker than face FACTS?

  * email that Tom Willis sent out………………
  apparently HE TOO ACKNOWLEDGED
  THE ECONOMY ADVERSELY AFFECTED DISTRIBUTORS!!
  Mr. Willis wrote:
  · Florida, Arizona, California and Nevada are all showing significant recovery from the 2008-2009 period
  where the banks and real estate decimated their economies. In fact, almost every state was affected
  but these were the worst hit.
  “IN FACT ALMOST EVERY STATE WAS AFFECTED!!!!!! BUT THESE WERE THE WORE HIT!!!!!”
  IT IS JUST SAD!!!!!! Willis’s email about why those distributors in the hardest hit states economically were still required to meet the minimum purchase requirement
  WHY?? Matco didn’t do its job of replacing out of business shops with others.
  After all, what Matco sold all its distributors was supposed to be a list of 325 potential customer and if some of those shops/customers go out of business, it is Matco’s contractual responsibility to replace those customers ASAP. It is not the responsibility of the distributors to find replacement customers on their own!

  IT JUST AMAZES ME THAT THE PRESIDENT OF THIS COMPANY CAN OPENLY ADMIT THE ECONOMY HAD A SEVERE IMPACT AND YET – THIS SAME COMPANY CONTINUED TO REQUIRE IT’S DISTRIBUTORS TO PURCHASE THE NATIONAL AVERAGE

  and nobody can respond ————- GEEZ, a blatant FACT in writing my the president of Matco…………….. right guys, I forgot – you’re too busy bickering

  like old ladies at bingo – grow up

  Remember Matco’s minions are here to:
  Discredit
  Disrupt
  Derail
  Distract &
  Distort the truth

  IGNORE the bullies, their posts are of no issue to this conversation
  POST the problems., and there are many

• For God’s sake, Debbie- give it a rest! Everybody in the freakin country knows the economy is down, and the purchase average rides with it. All Willis did is state a fact that every distributor already knows. Quit whining about it and go back out tomorrow and continue telling your customers how bad Matco sucks.

• IT IS JUST SAD!!!!!! Willis’s email about why those distributors in the hardest hit states economically were still required to meet the minimum purchase requirement
  WHY?? Matco didn’t do its job of replacing out of business shops with others.
  After all, what Matco sold all its distributors was supposed to be a list of 325 potential customer and if some of those shops/customers go out of business, it is Matco’s contractual responsibility to replace those customers ASAP. It is not the responsibility of the distributors to find replacement customers on their own!

  Mr Willis ADMITS the economic crisis and yet
  holds distributors to the NPA

  Mr Willis ADMITS the LOSS of customers yet
  does nothing to replace those customers

• I must be getting under some peoples skin, good, I like it, and what are you going to do about it, nothing, i got some sugar for your lemonade.

  go sell some lemons and overseas made tools.

  RAISE YOUR TRUCK PRICES ABOVE LIST AS PER YOUR DISTRICT MANAGER.

• Guy and gals, lets stay focused on why we are here, their are a couple dumb-azz’s trying to disrupt us. We know why we are here, lets keep telling people and posting,being loud and being heard.

  WE NEED TO POST OVER, ESPECIALLY OUT IN TEXAS, ARIZONA, MONTANA AND COLORADO, ALSO NEW YORK AND NEW JERSEY.

  I HAVE ALL THE TIME IN THE WORLD, WHETHER ONE DAY OR TEN YEARS, IF I CAN STOP A POTENTIAL DISTRIBUTOR FROM SIGNING AND RUINING HIS OR HER LIFE,THEN I DID MY JOB. I DONT RECALL TRYING TO SAVE SOMEONE FROM BEING DESTROYED BY MATCO, TOMMY’S WORLD, BUT I AM OK WITH THAT.

  2000 POST COMING SOON, I WILL BE GETTING MY USED CAR FROM , YOU KNOW WHO, IT WILL BE LIKE MATCO’S PRODUCTS, DEFECTIVE.

  STRESS,STRESS,STRESS,STRESS, GEEZ, I AM GETTING HIM MAD, SO WHAT.

• UNHAPPY PEOPLE AGAINST MATCO TALLY- 1636
  DEFENDERS FOR MATCO–79– WHATS UP, NO SUPPORTERS?

  THERE MUST BE ALOT OF PISSED OFF PEOPLE AT MATCO, JUST LOOK AT THOSE NUMBERS.

  LETS GET THIS INFO OUT WORLDWIDE, I AM GOING TO START A POST IN CANADA.

  THIS CASE HERE WILL SURPASS, WHAT JERRY DID TO SNAPON, THE DECEITFULLNESS, LIES,AND CHURNING IS COMING TO AN END.

• Junior – “I cut you slack on “Mike Raimey”. Not sure who that is.”

  Guest – Feel free to Google “quotation marks” Junior. All of the misspellings you cite weren’t mine. not that it matters.

  Misspellings by the Have-nots aren’t that amusing since they are not the ones acting pompous & condescending, bragging about how successful they are and all they own. It is amusing when someone arrogantly tells another to go work at “Wallmart” or at a “sky-scrapper”

  It’s amusing when a pompous know-it-all references Mt. Suribachi and plagiarizes quotes from the movie “Patton,” telling how he was trained to kill, etc. and it turns out he turned wrenches in the motor pool and gets his battle experience from the History Channel.

  But don’t worry. Even if you seem like buffoons you are still all rich, powerful, superior in every way, and giving enough to share your example with your inferiors.

• Junior writes “I spent 10 years with Matco and know the system inside and out. It’s nearly perfect.”

  Nearly perfect?

  How do you account for the fact that this “nearly perfect” system has one of the highest SBA loan defaults in all of franchising? That CNN called the Matco Franchise the “riskiest” of SBA backed loans.

  How is it that a “nearly perfect” system is costing American taxpayers millions?
  http://www.unhappyfranchisee.com/failure-rates-of-the-10-most-popular-franchises/

  How is it that a “nearly perfect” system is being hit with lawsuits alleging fraud?
  http://www.unhappyfranchisee.com/franchise-lawsuit-matco-tools-scam/

  How is it that a “nearly perfect” system’s own statistics show a frighteningly high churn rate?
  http://www.unhappyfranchisee.com/matco-tools-franchise-distributor-churning/

  How is it that a “nearly perfect” system generates 1600+ comments (so far) regarding franchise complaints but less than 80 on a page that invites positive comments.
  http://www.unhappyfranchisee.com/matco-tools-franchise-defenders-speak-out/

  There are more than 3000 franchise companies. Why is it that Matco is generating more complaints on this site than the other 2999.

  To claim the Matco system is “nearly perfect” seems borderline delusional. Just because it was perfect for you, Junior, doesn’t mean it’s working perfect elsewhere.

  Where there’s smoke, there’s fire.

• THIS WAS QUOTED IN A PREVIOUS STATEMENT;

  Lastly; I’m good with objective questions, these are fine. But anyone that knows me knows I’ll answer honestly. But understand that even though I am not with Matco today I do believe they are a wonderful company with great people working with them and for them. Maybe a bad egg here and there, but those usually get found out and are moved along.

  HE HAN’T ANSWERED HARDLY ANY OF THE PREVIOUS QUESTIONS,WHY?

  PREVIOUS STATEMENTS FROM ABOVE SHOW, THEIR ARE BAD EGGS AND ARE STILL WORKING FOR MATCO, THIS SHOWS HE’S A LIAR.MATCO WAY.LIE,LIE,LIE AND MORE LIES.

  HS IS NOT CAPABLE OF ANSWERING ANY QUESTIONS THAT HAS TRUTH IN IT.MATCO TEACHES THEM TO AVOID QUESTIONS.

  CAR SALESMAN ARE LIKE MATCO EMPLOYEES, LIARS.THEY SCREW YOU EVERY CHANCE THEY GET

  JUST A REMINDER, RAISE YOUR TOOL PRICES ABOVE LIST TO COVER YOUR EXPENSES, JUST AS I WAS TOLD TO DO BY MY DISTRICT MANAGER WITH MATCO, AND THIS AREA IS STILL DOING IT.

• Amendment I
  Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the government for a redress of grievances.

• An individual, partnership, or corporation seeking licensure as a repossession agency must specify in the application the individual who will manage the business on a day-to-day basis. This individual is called the Qualified Manager. (An owner, partner, or corporate officer may serve as the Qualified Manager, or may hire someone to fill this role.) Qualified Managers must spend at least 51 percent of their time in active control of the business and must meet the following requirements:

  * Be 18 or older
  * Undergo a criminal history background check through the DOJ and the FBI
  * Have two years (4,000 hours) of experience within the last five years as an employee of a licensed California repossession agency or two years (4,000 hours) of recent legally acquired experience recovering personal property sold under a security agreement in California (while working as an employee of a financial institution or vehicle dealer)
  * Pass a two-hour multiple-choice examination covering the Collateral Recovery Act (formerly the Repossessors Act) and related laws, prohibited acts and citations, conduct of business, and disciplinary proceedings. A copy of the Collateral Recovery Act will be sent to you.

  Submit a completed application with two recent passport-quality photographs, a $325 application fee and a Repossessor Agency Qualified Manager Live Scan form signed by the Live Scan Operator. A $32 DOJ fingerprint processing fee and a $24 FBI fingerprint processing fee must be paid for each applicant at the Live Scan site. Send your application package to the Bureau of Security and Investigative Services, P.O. Box 989002, West Sacramento, CA 95798-9002.

  Repossession Agency Employee

  Employees hired by a repossession agency to recover property must be registered with the Department of Consumer Affairs.

  California Law regarding repossessions.just info for my colleagues

• Tommy wrote – “HE HAN’T ANSWERED HARDLY ANY OF THE PREVIOUS QUESTIONS,WHY?”

  Junior – Objective was the key word.

  Tommy wrote – “PREVIOUS STATEMENTS … ARE STILL WORKING FOR MATCO, THIS SHOWS HE’S A LIAR….”

  Junior – Huh?

  Tommy wrote – “HS IS NOT CAPABLE OF ANSWERING ANY QUESTIONS THAT HAS TRUTH IN IT…”

  Junior – Few years back you claimed to be in the top 200 Tommy. I checked it out. Didin’t happen…Who lies?

  Tommy wrote – “CAR SALESMAN ARE LIKE MATCO EMPLOYEES, LIARS.THEY SCREW YOU EVERY CHANCE THEY GET”

  Junior – While at a karate tournament this weekend my guys did another $43k gross. My eBay store did $12,300 gross, and I got to go play during all this.

  Enjoying the fruits of my labors Tommyboy…

• Six years on MDAC, not me, but others have raised the issue several times about the National Purchase Average and how unfair it is base this on a ‘National Average’, why not regional or district?

  Matco’s response EVERYTIME=”take it off the list, it is not up for discussion”.

  Is the NPA based on:
  1. Since the time in business?
  2. YTD?
  3. Weekly purchases?
  4. Monthy basis?
  5. What ever Matco deems necessary to decide?

  And when should it be determined that you are not meeting the average and action should take place?

  There seems to be many that have ALL the answers on this forum, please respond.

• Matco failed me! I am not a failure! I can prove it

• THATS ALL THEY DO LIKE SOME PEOPLE ON HERE,

  AVOID,AVOID,AVOID, MAYBE THE QUESTIONS WILL GO AWAY

  I CAN’T ANSWER THEM, I AM NOT INTELLIGENT ENOUGH, I AM A DUMB-AZZ

  PLEAZE STOP ASKING QUESTIONS, I CAN’T ANSWER AND DON’T KNOW, IT’S THE MATCO WAY.

  POST,POST,POST AND LIKE ALWAYS BE SURE TO POST ON CRAIGSLIST IN YOUR HOMETOWN AND EVERYWHERE ELSE.

  THEY WILL EVENTUALLY ANSWER TO JERRY AND THE FEDS

  HOW ARE THE TAIWAN MSC4 CARTS AND OVERSEAS TOOLS BUSINESS DOING?

• TODD, NONE OF US ARE FAILURES, JUST THE DEFENDERS,TRYING TO DEFEND MATCO AND CAR SALESMAN, THEY TRY TO SCREW YOU ALL THEY CAN.

  THEY DON’T KNOW EACH AND EVERY PROBLEM WE ALL HAD, SOME CLAIM TO BE AT THE TABLE UP THE D.M’s AZZ, WHILE WE WERE SIGNING THE DOC’S AND THEY KNOW EVERYTHING, WHEN IN FACT, THEY ARE STUPID, NO ONE IN PARTICULAR, BUT YOU KNOW WHO YOU ARE.

• Junior I respect! He leaves his name! Like the other guys who have complimented on him I too know him personally. He is a shining example of how the partnership should be between Matco and the Franchise Distributors.

  But why is it that Matco corporate defends their management without looking into things?

  In my case I asked my DM in Nov. of 2009 to resurvey my route due to low head count. He said he would. Then 2 months later sends me an email stating my purchase average for the year is around $1600 per week. NO SHIT! I just told you twice the previous year I am hurting and need a route survey. I suggested earlier in the year then got him to commit when I told him I was losing a shop with over 25 techs in it which also was 15% of my tp per week. Then I get a letter on July 12, 2010 stating my purchase average is too low and I have 90 days to cure. Did my DM ever do a survey?

• It appears that the contract states that outside purchases are forbidden.

  When is it appropriate to terminate someone that purchases products outside?
  1. The first offense?
  2. Second offense?
  3. After x number of warnings of the violation?
  4. When the Matco DM is not making enough money off of you?
  5. When you fall below 100% NPA?
  6. When you are the ONLY ONE buying outside?

  I’m sure one of the most wise and all-knowing can give their opinion on this.