MATCO TOOLS Franchise Complaints

4,850 thoughts on “MATCO TOOLS Franchise Complaints”

• Todd,thats how they are,they run, it is supposed to be a partnership, but when it comes down to it, they run,hide, and avoid questions.You promote their products,and they promote you out on the street, kicking people to the curb.

• Former Distr writes: “Six years on MDAC, not me, but others have raised the issue several times about the National Purchase Average and how unfair it is base this on a ‘National Average’, why not regional or district?

  Matco’s response EVERYTIME=”take it off the list, it is not up for discussion”.”

  And yet Tom Willis openly states that different areas have differing levels of devastastation (“Florida, Arizona, California and Nevada… hardest hit”). I’m sure the Old Boys Club on here will just contend that the dbrs in Florida, Arizona, California and Nevada must just be lazier than the rest, since that’s the only reason for failure.

  As far as MDAC, what good is a distributor committee if Matco can dictate which issues they are allowed to address? Former Distr: in your time on it, did you see MDAC tackle ANY of the most serious issues, like churning of dbrs?

• 7. When Matco can resell to a creditworthy newbie eager to make a big initial purchase, take out new loans & leases and be sucked dry for a couple of years?

• In 5 of the last 10 years, I asked for a Route Survey to be done and the DM always said it wasn’t necessary. I wasn’t the only one requesting a survey.

  My initial route had a total of 341 potential customers, due to shop closings, transfers to other distributors and layoffs, 5 years later it was 169.

  Today, I still call on that list and it is at best 200 potential customers. This is FACT, not opinion.

  I gave the facts to Tom Willis, RM and DM, they did NOTHING!

  Matco FAILED to Support me.

  I was smart enough to stay in business, by buying smart and being honest and loyal to my customers, with OUT Matco.

• Curious????

  Anybody ever get HURT while performing their Matco duties?? Say, injured while loading or moving a tool box?? Think you are out of luck?

  *********************you are not out of luck**********************

  YOU CAN FILE A WORKER’S COMPENSATION CLAIM!!

  yes!!! YES!!! yes!!! you can!!!!

• It was clear that MDAC is for Matco. It is a marketing tool for luring in prospective distributors.

  MDAC raised many concerns about everyday business to Matco. But if you look back at the record, Matco’s so called ‘MDAC Driven’ improvements were going to happen over time anyway. They didn’t happen because MDAC requested it, they happened because Matco needed to improve the bottom line AND they had no impact on Matco’s business structure.

  Items within the Contract are off limits, remember you have people like ‘Kevin’ sitting on MDAC, Charter members that don’t have to play by the same rules, and others that don’t have the same rules, ie. ‘the buying’ of distributors from competing companies

• Looking back through old notes on MDAC, I served on MDAC in two different Regions. Because of contract clauses, I can not reveal the locations yet.

  One region would always attempt to raise issues and address the problems of ‘Distributor Profitablity’. Through the years, it was getting tougher and tougher to make a profit. I think if you look back at numbers between 2001-2007, you would find that distributor margins dropped an average of 5%. (if not more).

  Some where in there, Matco introduced the 35% margin, Matco promoted that like they were helping us, in fact, many items that were 40% are now 35% or 30%. It helped Matco at the expense of the distributor.

  The ‘other’ region was pretty soft, bring up issues like product availability, product defects, new product suggestion.

  I could never figure out why ‘we’ as distributors had to tell Matco Product Managers what to buy. New and exclusives- when has Matco really introduced something NEW and EXCLUSIVE?

  Definition: NEW was something new to Matco, not the market place, they already had it. EXCLUSIVE is the fact that it had MATCO stamped on it and not a competitive name. yea, I know every once in a while we had an exclusive from OTC for 3 months or so. And the next time some one else had the ‘Exclusive’, but Matco still falsely promoted to distributors NEW and EXCLUSIVE.

  Its embarrassing to try and defend Matco’s false advertising in the product flyers.

• Debbie said- “YOU CAN FILE A WORKER’S COMPENSATION CLAIM!!”

  REALLY??? DID YOU JUST FIGURE THAT OUT???

  So is that why I pay workman’s comp insurance? WOW- I had no idea !!

  Debbie- If you don’t understand even the most obviouse details of this business, you really need to find something else to do.

• Yes!

  You can file workers compensation
  You can file unemployment

  *******Againts MATCO******

• The following is why you are an uncompensated  employee and entitled to Workers Compensation and Unemployment Insurance.
   
  Matco falsely tells you are an independent contractor/franchisee.
   
  This is false because Matco controls everything you do and the customers are not yours – they belong to Matco.

• Todd wrote – “Matco failed me! I am not a failure! I can prove it”

  Junior – Agreed. Hardest working man I know. Something happened in your case Todd, and I don’t know all the facts. But you are NOT in pool of failures like Tommy. He never built his business like you did. He fought the process the entire time.

  Two different men, two different situations. Tommy couldn’t work his way out of traffic jam of two cars, Todd has it all over a guy like Tommy.

• GEEZ, I AM GETTING UNDER HIS SKIN, TODD, WERE NOT FAILURES, MATCO FAILED US WITH PROMISES, LIES AND DECEIT, MISLEAD US TO BELIEVE SOMETHING THAT WASN’T,

  GEEZ, WHEN YOU SELL LEMONADE, YOU MAY NEED JERRY TO REPRESENT YOU TOO.

  GEEZ, I AM REALLY GETTING TO HIM, STRESS,STRESS,STRESS,WHAT ARE YOU GONNA DO? NOTHING, BUT MAKE LEMONADE.

• MATCO FAILS EVERYBODY, EVEN LEMONADE, HE WON’T TELL WHY HE LEFT, BEACAUSE ITS THE MATCO WAY, IGNORE,IGNORE.IGNORE AND MAYBE IT WILL GO AWAY.

  REMEMBER TO POST EVERYWHERE, ESPECIALLY ON CRAIGSLIST,ANYWHERE YOU CAN.BE LOUD AND BE HEARD

  GEEZ, NOT HIM AGAIN, YES ITS ME AGAIN, POSTING EVERYWHERE.

• Former Distr wrote – “It appears that the contract states that outside purchases are forbidden.”

  Junior – I’m not the wisest or all-knowing but I can say you too have joined the gang of folks that can’t clearly comprehend what you read. It doesn’t “appear” to state it factually states.

  And why would you be in violation or at the level of 1-6. You have already failed by then.

• I CAN’T WORK MY WAY OUT OF TRAFFIC, BUT I AM WORKING MY WAY INTO MATCO’S POCKETBOOK, JUST LIKE THE REST OF US. THERE GOES THE TOOL PRICES AGAIN, LEMONLIME, HOW MUCH MONEY DO YOU THINK JERRY’S GOING TO MAKE, WOULD YOU LIKE SOME OF IT, NOT GONNA HAPPEN.

  RATCHET LIST 100.00, PLUS 10 PERCENT MARKUP TO COVER EXPENSES, AS PER MATCO, EQUALS 110.00, BUY IT ELSEWHERE FOR ABOUT 80.00.COST IS ABOUT 35.00.

• Just got back from the Dentist!

  So after receiving the 90 day cure letter I started gathering info to prove to someone who might listen that my route was well below the minimum a new franchise distributor gets to start a new franchise. In fact, I have info requested and sent to myself from Matco corporate involving route list that substantiate this was done on July 21, 2010. So, I guess since I was already trying to contact the President and Vice President and I am gathering the info I need to prove my point someone thought at Matco that a survey better be done because how would it look if Matco terminated a distributor who had been begging a route survey be done then he was told one would be done and it was never completed.

  So on July 26, 2010 I finally get that survey from my DM he promised he would do. Only I don’t think he physically got off his ASS and did it because he states I am only servicing 67% of my route which is a lie. I magically have 328 customers to call on which is another lie. There were shops on there that were not even open anymore been closed for over 9 months. There were shops that I had never even heard of. There were shops he gave to other distributors that he was now claiming I should have been servicing and there were shops that were on other peoples routes that he was counting as part of the 328 that I never signed for but he said I could call on.

  So if I was already upset and stressed now I see that they want me out even if it means they have to lie and falsify info. So I get on the phone and I talk to Tom Willis’s Secretary, trying to reach Tom, who tells me I need to talk to Ernie Lauber so I leave messages and no one ever calls me back but two days later after calling and reporting the false survey my DM calls me and states he wants to talk to me and give me some good news.

  So I meet him on July 29, 2010 at Mc Donalds (wife told him he is not allowed in house from previous lies he told her) and he proceeds to tell me his hands were tied before but now he is going to take care of things and hands me a route with 405 customers to call on. I am relieved. I am thinking someone in Matco management finally saw through the DM and RM lies and forced change in my route.

  So I go right out immediately and take a purchase average my DM said on the 26 of July was 620 per week and by the end of the year and even through the holidays I maintain a purchase average of

  Yes!!! My DM finally does a survey on July 26, 2010. Only it is a complete fradulent survey with shops that are closed, shops that I never signed into my route list and shops that I never heard of. It says I have 328 customers and I am only servicing 67%. In reality I only had about 250 customers to service.

  So, forget the fact my DM told me in November 2010 after my cure date that I was doing great and to forget the letter ever existed and not to worry if sales dropped off around the holidays because he would contact me if there was a problem. Lets look at the results of giving me a route I couls be competitive in.

  12/30/10

  Purchase Averages 13 Week 2,992.32 National 2,886.44 YTD 1,472.90
  National 3,028.99

  So to recap my purchase average increased from 620 per week to 1,472.90
  per week at the end of the year. I am purchasing since the corrected route more tools than required to be at National average let alone 80% of the National average. Now I will admit I had 15 days of worked missed due to inclement weather and I cancelled going to EXPO because of the days missed but is this a reason to terminate a distributor? Just because he decides he is just getting back on his feet and needs to be more financially viable before racking up a bunch of debt to Matco at Expo. Hell I was dumping every extra money I had to pay Matco off. I owed them less than 1,300 dollars on my franchise when they terminated me.

• Alright! My last letter was composed while being influenced by Vicodin pain killers forgive me. I HATE dentists too.

• Junior, did you buy and sell anything outside of matco purchases?

  I don’t understand your comment:
  “And why would you be in violation or at the level of 1-6. You have already failed by then”

  Do you mean because I bought Outside, I failed? Please explain that comment. Maybe my concept of failure and yours is two different things…

• Former Distr wrote – “When is it appropriate to terminate someone that purchases products outside?
  1. The first offense?
  2. Second offense?
  3. After x number of warnings of the violation?
  4. When the Matco DM is not making enough money off of you?
  5. When you fall below 100% NPA?
  6. When you are the ONLY ONE buying outside?”

  Junior – All of the above. Reread your contract. Matco never warned me, the DM never complained to me about my NPA, my buying inside or out, I do recall making great money and being rewarded with free trips to Expo’s due to performance.

  You see I was a ‘MATCO TOOLS DISTRIBUTOR’. Meaning my customers expected the product inside the truck to match the name on the truck. My pressed shirt said who I was, my tote was full of the same branded tools also. I would be happy to post a picture of the inside of my tool truck…$1000 reward if you can find ANYTHING on that truck that Matco carried in stock.

  You see guys like you and Tommy were not made for Matco. It just took your failure for us all to realize it. Go independent if you wish, but if you can’t make a living with what Matco offered you then you have two choices. Sue them, or find a board/forum such as this and get your bung-hole handed to you.

• Funny how the same names come up. I reposted 4 others, this is the fifth complaint mentioning being churned by the same DM/RM

  “richard on November 21st, 2011 1:03 am
  “i have just been recently terminated for not buying my 80%….i had 2 different routes in almost 4 years. my first route was so spread out. i drove 700 miles a week. …after i left my first route they changed it drastically. i had a drastic change and lost 200 + customer count due to lay offs on a military base but i was told that it was my responsibility to fix it… i spoke with my regional manager, mike ramey, 3 weeks ago about numerous issues and was assured that he would get back with me in a week. i have not heard from him since.””

  Where there’s smoke, there’s fire. But the Matco Old Boys Club will deny there’s a problem.

  I guess if Matco tells the Old Farts Club it’s “off the list,” they must deny deny deny like good the bobbing head lapdogs they are.

• Hey Junior! Are you implying Matco has a hard time keeping product in stock? Because by your statement it looks like you carried a lot of tools that were not Matco stock. I think you meant $1000 reward if you can find ANYTHING on that truck that didn’t carry in stock. LOL! Did you just come from the Dentist too?

• LEMONJUICE, I DON’T HAVE ANYTHING HANDED TO ME, I WORK HARD FOR EVERYTHING I GET. I HAVE MADE ENOUGH MONEY, MY WIFE HASN’T HAD TO WORK FOR TWENTY YEARS, BEING ABLE TO STAY HOME AND TAKE CARE OF MY 3 SONS, IN THIS ECONOMY WHO CAN DO THAT, I DID. I HAVE ACCOMPLISHED ALOT IN LIFE, UNLIKE YOU, YOU ARE A LOSER IN LIFE, PROBABLY NO KIDS,WIFE,ETC.

  GEEZ, I AM REALLY GETTING TO HIM.GEEZ

  WHAT WILL BE HANDED TO ME , IS MONEYBACK FROM MATCO, AND WOULDN’T YOU LIKE SOME? GEEZ, HE’S SCRATCHING THAT BALD HEAD,GEEZ, WHAT YOU GONNA DO?GEEZ.

• Todd nailed me on – “Hey Junior! Are you implying…ANYTHING on that truck that didn’t carry in stock. LOL! Did you just come from the Dentist too?”

  Junior – Too funny. I was approving a deal and typing at the same time…I sent you the pics of my truck. Ignore the fact that I carried $200k plus in inventory, like you.

  My accountant just told me we hit $100k gross today, wonder what Tommy did this month.

• Tommy babbled – “LEMONJUICE, I DON’T HAVE…PROBABLY NO KIDS,WIFE,ETC.

  Junior – Who the hell is Lemonjoice? And what bald head? Who’s kids did what? Didn’t know Jacksonville had a drug problem. Wow, more babble and diversion needed Tommy, you’re making a great case for me.

• Tommy wrote – “MY DIST MANAGER DARRYL PRITCHETT STATED TO ME AT ONE TIME THAT HE WAS NOT WELCOMED TO DO A RIDE WITH ME AND THAT I STATED THAT. WHICH WAS INCORRECT, I ALWAYS WELCOMED HIM”

  Junior – Tommy, you bragged to the top 25 Matco Distributors that you had “Kicked your DM off your truck for good”. Then you went and made the above statement.

  Not sure what to believe at this point. And why hasn’t your lawyer advised you to pipe down? You can’t possibly be helping his case. Unless he is unaware of your activities. Maybe we can help him by emailing what you post.

  Contact Jerry Marks @ (732) 747-7100

  jerry@marksklein.com

  Marks & Klein LLC
  63 Riverside Avenue
  Red Bank, NJ 07701

• Today is Monday it is a work day ( or a good day to sell tools and collect money ), but not for these people they have time to sit on the internet and complain. Why did they fail if this doesn’t say it all I don’t know what does. Full days work for a full days pay ever heard of that one ??? Most of these people are stuck on the escalator of life. Look up ” the world is stuck what are you waiting for” on youtube and you will see what the problem is with this bunch.

• Tlman, I think that video was exactly these people! Escalators dont break… they just turn into stairs.. But not in Tommys world!!

• Debbie said: “The following is why you are an uncompensated employee and entitled to Workers Compensation and Unemployment Insurance.”

  “Matco falsely tells you are an independent contractor/franchisee.”

  “This is false because Matco controls everything you do and the customers are not yours – they belong to Matco.”

  Debbie- do you ever wonder why your fellow WMD members rarely reply to your posts? It’s because they’re trying to be nice to you since you’re all WMD. They know you’re way off base, but don’t want to tell you.

  Short lesson: Matco does not carry workman’s comp insurance on distributors, since we do not work for them. You buy it yourself, even though you would rather have them do everything for you. Your unemployment taxes are paid by you, along with your federal income taxes, not by Matco. You CANNOT file for unemployment or for workman’s comp against Matco. PLEASE stop embarrasing yourself.

• Also look up ” John Wayne on Social Entitlements ” on youtube these 99 er’s are fools

• What in the hell is WMD ” Worst Motivated Distributor ” ?????

  I’M sure debbie is trying to understand what a business plan is after she’s done watching who is smarter than a fifth grader.

• Debbie, than why is it your list of calls??? Self employed people cannot file for unemployment. Unless you are a employee of your own corporation and pay unemployment insurance and L&I on yourself?

• Really just sad, the behavior of current DBR’s. They just bully and call names. I understand wanting to defend their “company”, but is name calling all you got?

  I’ve said before on here, why is it that “we” can accept the success of the select few AND be happy for them, BUT “they” can’t seem to even begin to wrap their minds around the facft that there is a chance (even though we have facts) “we” really DID experience what we did?

  It’s as if when any of the “we” present a fact/proof, the “theys” respond with “oh yeah, well you smell”. Like in grade school.

  It seems the “we’s” would welcome the “they’s” to join us and help right wrongs and make Matco a better company. While “they” would rather use therory of “it didn’t happen to me so therefore it has NEVER happened to anyone”.

• Here’s one for the everyone owes me group. Stopped at a customer’s shop to have a tire fixed. When they were working on it the tire was damaged. I will miss some stops Tuesday. Does Matco owe me the lost money? Deddi is this Matco’s fault they set me up with Transleice and they got the truck from summit…… So Matco owes me correct? Oh by the way I just got home after taking care of this a running my full rout. But I am just a lucky.

• tom
  i agree with you 100%. nobody believes what could possibly happen to others because they have never experienced it. thats why i never judge someone till i have walked a mile in their shoes. other people should think about that too.

• TLMAN said: “What in the hell is WMD ” Worst Motivated Distributor ” ?????”

  Whining Matco Distributors, but your version works well, too…

• Tom go get some tissue. Richard go back to start and get your business plan. Tom I have seen some of your numbers great job but you were chaseing awards and not building a business. I will say this again for the slow BUSINESS PLAN YOU NEED ONE AND IT DOES NOT STOP THE PLAN COUNTINUES AS YOU STAY IN BUSINESS. Tom how in the hell ” I was # 41 now I lost it all ” I have a bridge to sell you. Dude not every area is that great. Hint to the new TOMS steady eddie wins the race you need a plaque go buy one at the dollar store it will be cheaper.

• Tom said: “It seems the “we’s” would welcome the “they’s” to join us and help right wrongs and make Matco a better company”

  If that were the intention of the WMD, I would be all for it. Tommy has made it clear that he is after money, and also to hurt Matco and all existing distributors as much as possible.

• Matco2, I know how you feel almost lost my belt today due to a bad tensioner. After I finally got the parts to fix it ( had to drive 50 miles to get the parts) Then I had to get my hands dirty and change the tensioner & belt. After that I went back to work why because I am stupid I can’t spell very well so I must make money to get by worked out ok had a great day. Best part GOD was nice gave me a clear sunny day to work on my truck. Yes this is a true story

• “I was a distributor for 6.5 yrs. I was a top distributor 2004, 2005 and 2006. My highest sales were in 2005 when my District here in Arkansas was #1 and I was 41 out of over 1500 distributors….They took almost half of my established customers and gave them to a new distributor… But on Feb. 11, 2011 I received a phone call… that I was being terminated by Matco.”
  Todd Allen Peterson on November 16th, 2011 4:01 pm

  “I am out of a career, broke, bankrupt, swimming in debt. I took care of my customers, ran money jug & 50/50 contests, gave away plasma TV’s, Good As Gold jackets, T-shirts, hats, even a MSC4 a couple of times. The only thing I failed at was listening to a sales pitch full of deceit and lies.”
  Gary on November 21st, 2011 6:02 pm

  “I was a DRB in Kevin’s district. I got railroaded by the DM’s song and dance. I was lied to from start to finish. Everything Tommy has said and claimed is true, so I won’t rehash that.
  I last 6 months. EVERYTHING that has been said about “started inventories”, “inflated call list”, etc IS TRUE.
  “The district typically has 20-25 DBR’s in it. Around 12-15, back in ’08 anyway, were “established” guys that had been doing it awhile and probably still are. They other 5-8 are a revolving door… To sum it up, Matco DOES suck and screw new guys.”
  Tom on November 22nd, 2011 11:24 pm

• I’ve been researching for months now.
  After finding this site, I see two types of people in the business –

  1. Those that expected a fair shake at a business opportunity, but found that the contract was very one sided and if things are not as they seem, they’re RIGHT. It is not in their favor.

  2. Then those that expected a fair shake, got that and got lucky with a good territory, then the arrogance went to their head. Or they are lying there arse off.

  I suspect after reading all of these post, there are GOOD routes and BAD routes. If you got a good route you play the game, whether fairly cheat or lie, doesn’t matter, your happy.

  If you got a BAD route, you ask for help and you get no help, because there is nothing there to help you. Your screwed and the odds are against you.

  I have come to the conclusion that the Matco Business System is a SCAM. Given the 80% National Average rule, its a SCAM,, LAW OF AVERAGES, simple as that. DO YOUR MATH!

  Approx 30% will do good and be provided the support they need. Their the TOP 30% with large quality head count.

  30% are in the middle, Just like the middle class of America, feeding the system with money, but get nothing in return, some make it some don’t.

  Then the bottom 40%, they take your money, knowing it will end in failure because the system just can’t support you. And if they did it hurts Matco’s bottom line-THE PURCHASE AVERAGE!!!

  The Purchase average goal is 10% growth / year. Matco will lie cheat and steal to get that 10%, buy signing new distributors (at leat 25% year is needed) and stealing from some to give to others.

  After reading these post, I realize the Distributors in trouble only want to have a fair shake at the business, the The PRo Matco folks only want to belittle the others.

  KEVIN, MATCO#1, TLMAN, JUNIOR and others in your camp. You have yet to say anything positive, you have not given me any positive reason why I should invest in Matco Tools or support the Danaher system. You only berate people.

  They others have given numerous examples of unfair practices by the Matco System.

  I am grateful for the website hosting this discussion, it has been interesting while at the same time sad.

  Matco Tools on the scale of things is a pretty small organization and I’ve seen no evidence that they care about their small family. But alas, that is the state of America today, so many are consumed with greed,(yes, you to Junior).

  In this season I hope you all can find it in your heart to help your brothers and sisters in need.

  God Bless and good bye.

• “I was/am a Matco Tools independent distributor here in California for over 22 years now and was recently terminated… have been maliciously targeted for the last ten years for “termination” through intimidation, harassment, defamation and egregious and unfair/illegal business practices…

  “what typically happens is they lure these new unsuspecting Franchisees into business (if you call it that) with large up front inventory fees and loans knowing many of them will not survive due to the ridiculous costs associated this type of Franchise…

  “This is why the companies terminate the dealers within the first few years when their businesses start to fail, put the full blame on the franchisee then start the whole process over again with a new victim…this is “churning” or as I like to call “pump and dump”.

  “This way the franchisor has a constant flow of fresh capital and the franchisee has no recourse against them due to the legal language in the contracts they signed.”
  anon on November 27th, 2011 12:19 pm

• lenny and anon
  they both say it pretty straight, its just that others want to belittle what is true. facts are facts and the paper trail never lies. so all you bull sh—ers beware. the facts will come out.

• “I was a DBR from ’00 to ’08… I do believe Matco’s policies and pricing have made it next to impossible for it’s DBR to make a living consistent with the hours needed to run their business.”
  – Happy2bout on December 1st, 2011 1:49 pm

  “It’s the DM’s and some of the top dogs that are the problem…. Matco took my money and laughed. My perfect credit was trashed, marriage ruined (yep divorce after 20 years) and left me with nothing… My training classe had 12 new DBR’s in it. To my knowledge, 3 1/2 years later only 3 still are in”
  – Tom on November 23rd, 2011 12:57 pm

  “I became a Matco distributor in 2007… Things went well the first year and a half then…They put a new distributor in business and took shops away from me… at the end of 2009 with the loss of customer base and and no help from Matco or my DM I decided cut my losses and close my business.

  “[After I failed] Matco determined the route wasn’t viable to sustain a distributor and split it up between the 2 distributors that bordered my territory.
  …I lost over 250,00.00 with Matco.”
  – Bob Tremblay on December 16th, 2011 7:40 pm

  > I’m sure any prospective Matco franchisee who reads this discussion thread will be so impressed with the pomposity, arrogance, bullying and condescension of the Old Boys Club that they’ll want to sign that fat Matco FDD right away!

  > I bet they’ll be so impressed with the Old Farts Clubs references to their macho karate events (senior citizen division), their acts of gallantry & heroism in the motor pool (Semper Lie), and their willingness to speak up for the new guys (just not in public, where their DM Glenn might hear!), that they’ll overlook story after story of unfair terminations and lack of support.

  > I bet Matco is going to give medals to the Old Farts Club for how rationally and professionally they disproved the widespread complaints that theirs is a culture of indifference that is creating pain, misery, and one of the highest reported failure rates in all of franchising.

• A note to anyone considering becoming a Matco distributor: It would be logical to assume that the way the bullies of the Matco Old Boys Club treats Debbie and other dbrs on here is how you’ll be treated if you and a new guy or recent flushee and dare voice a complaint.

  Is this the swell bunch of fellas you want watching your back?

  Remember, the Old Boys Club ain’t accepting new members. In their opinion, new franchisees are to be flushed and not heard…

• Tom wrote “Really just sad, the behavior of current DBR’s. They just bully and call names. I understand wanting to defend their “company”, but is name calling all you got? …It seems the “we’s” would welcome the “they’s” to join us and help right wrongs and make Matco a better company. While “they” would rather use therory of “it didn’t happen to me so therefore it has NEVER happened to anyone”.

  Spot on, Tom. These are some sad, petty guys.

• Lenny, happy you came to the right conclusion. It is important ALL the information be available BEFORE you invest $100,000

  Tim TLMAN – what gave up posting on Facebook because there was no unanimity?

  YOU were ready to SUE Matco when you started – remember?? You battled Matco because they didn’t want to allow you to sign without a wife!

  I am DONE with this petty bickering.

  MATCO HAS PROBLEMS – FACE IT!!

  Stop picking on me boys. You may think I’m an easy target but EACH and EVERY time I bring up a VALID point – you all shut up.

  MATCO VIOLATES LABOR LAWS.

  i can hear it now, SHE is on about something stupid……………… WELL IT IS ILLEGAL …………………. talk to the JUDGE about LEGAL>>>>>>>>>>>>>

  Matco improperly requires its distributors to perform uncompensated work in violation of FSLA (Fair Labor Standards Act) minimum wage requirements as follows and which makes the distributor eligible for workers Compensation if injured as well as Unemployment Benefits, if terminated.

  1. WARRANTY REPAIRMAN – Required to repair broken warranty items such as ratchets and tool drawer guides without cost to the customer. (NOTE: Warranty repairs are an integral part of the Matco sales process as the hand tools carry a lifetime replacement policy).

  Seriously, FACE IT –
  If there was NOTHING to my claims
  If there were no VALID problems

  IF IF IF

  Well then, FACE IT – there would not be almost 1700 POST

  Where there is SMOKE there IS FIRE

• Tim TLMAN – what gave up posting on Facebook because there was no *anonymity*

  damn spell check……..

• wonder how many of these “successful” distributors would be missed if they left???

  wonder how many would have CUSTOMERS go to bat for them????

  I’m STILL a distributor and MY CUSTOMERS are writing to CORPORATE MATCO!!!!………………… because they don’t wan’t me to go out of business!!!!!

  small portion of just one letter sent TODAY to Ernie Lauber…

  ”
  “I will not continue to purchase Matco Tools if Debbie Solko is not my distributor. If I had any difficulties – and I had plenty, Debbie would go to bat and fight for me. When Matco refused to help, Debbie would often “make things right” – even when that meant the cost came out of her own pocket. There are other tool companies, the only reason I purchased so much from Matco was the quality service I received from Debbie. I can’t honestly see how she could stay in business – Matco has her driving up in the mountain and back down to the city. She can only stop at my shop on her assigned day. Her route is so spread out – I can’t get that last minute tool because she is 100 miles away the rest of the week. It certainly seems Matco views their distributors as “disposable”. When Debbie leaves it will be Matco’s loss.”

• Debbie you haven’t brought up a VALID point yet! Labor laws? Really? See, you bring up random off the wall claims like that and no one will respond for sure.. Does Matco need to pay you for loading and unloading tool boxes too? Putting away freight when you get home? How about Matco just put you on the payroll just for running your route? That’s more like it!

• Matco improperly requires its distributors to perform uncompensated work in violation of FSLA (Fair Labor Standards Act) minimum wage requirements as follows and which makes the distributor eligible for workers Compensation if injured as well as Unemployment Benefits, if terminated.

  FAIR LABOR STANDARDS ACT – LAW – in every state, LAW

  LAW

  not fiction, LAW,

  SBA LOAN FRAUD – also a violation of LAW

  sensing a trend…………..