QUIZNOS OVERVIEW & DISCUSSION
Why are Quiznos franchisees unhappy?
What is the reason for their lawsuits? What are their allegations?
What do they hope to achieve?
We are looking for someone to write and submit a short summary to post here.
QUIZNOS Franchise Called “A Communistic Regime” August 18, 2009
The Fast Food Sex Fest Continues July 24, 2009
QUIZNOS: Indifferent to Franchisee Failure? June 21, 2009
QUIZNOS: Exec Explains Sub Giveaway Debacle. March 3, 2009
QUIZNOS SUB Rick Schaden Back as CEO. Reactions? February 24, 2009
Judge Hoffman’s Ruling Against Quiznos Franchising II LLC (PDF) January 1, 2009
QUIZNOS Franchisee Blasts HQ’s Coupons and Discounts December 27, 2008
Franchise Owner Claims It’s “Impossible to Make Money” With Quiznos December 27, 2008
QUIZNOS: Saratoga Franchisees Call it Quits September 8, 2008
QUIZNOS SUBS: PA Franchise Owners File Lawsuit July 27, 2008
Quiznos Franchisee Bankruptcy Filing June 9, 2008
Quiznos Lawsuit Resolved April 12, 2008
Share your summary, or other comments about the Quiznos franchise program, below.
It has always been a main focus for us to train our employees to be polite and courteous, even when the Quizno presentitive was our store to grade us on the “star” system (I don’t think they use it anymore), he said our store by far, comparedy to many Quiznos, we were the best in customer service. Even though we were honoring the coupons in the beginning, our sale did not increase much, most of them were shown as ” comp” item. In addition, we have many repeating customers here, and those customers who brough in the coupons are the ones we never seen before. That goes to tell us, without the coupon, more than likely, they will not return.
It’s good that this promotion has helped few of us to increase in sale, but for many of us, it’s nothing but frustrations……
Mr. Kemp,
You are kidding right? I have the top selling Quiznos in my area with the highest customer satisfaction rating in the area. My store is clean, customers are taken care of and all Quiznos has done is take money out of my, and most, franchisees pockets. Enough with the coupoons, enough with the overpriced food. enough with the BS from Quiznos corporate. When we get overrun with BOGO coupons, free coupons and my discounts are over 20% what the hell do you expect to pay anyone but Quiznos and your food supplier with. Come into the real world of Quiznos and see what the MAJORITY
To finish the MAJORITY of franchise owners say.
Echoes of the past from the Subway experience. Get your own food council started and get control of the ad fund and decisions made. You guys at Quizno’s are about 6-7% behind industry food cost standards, and that is why you are hurting on the bottom line. I have studied several food franchises in this QSR, I know. That is what TSFA is supposed to help with; if Q corporate gets into serious trouble, what will you do? get organised NOW for this eventuality. You can make it, Subway franchisees did !
mrfranchiseman, sandwich QSR specialist
Everyone:
What do you think about these official statements from Quiznos Chief Marketing Officer?
I may interview her this week & would like to know what YOU would like to know. Any specifics that refute the company line are appreciated:
http://www.unhappyfranchisee.com/2009/03/quiznos-exec-explains-sub-giveaway-debacle-what-do-franchisees-say/
My store makes money. . But I should be doing better… I work my butt off yet I a barely make a profit. I delivery and push catering like crazy. I personally got all my catering business. Quiznos marketing should being in people through the door but it doesn’t. The reality is that Quiznos is in the business of selling food and services. Therefore their business model conflicts with the franchisee buisness model. The food is good.. But the business model for trhe franchisee just doesn’t work.
RS
At least you don’t own a Wiznos. This is for any Quiznos owners who could use a laugh… sort of.
Richard Quick, Esq. on FREE FOOD AT WIZNOS! Campaign
http://www.franworst.com/2009/03/21/free-food-at-wiznos/
WIZNOS SUB! Launches LB. O’ FLESH Value Meal Promotion
http://www.franworst.com/2009/01/09/wiznos-sub-launches-lb-o-flesh-value-meal-promotion/
Funny… or too close to reality?
Sorry, too close to reality. I’ll laugh when (p)Rick is finally gone and we have someone running the system who understands how to market a PREMIUM sandwich shop and treats the franchisees as partners.
3/24/09 – 4,190 operating stores. We’re growing in reverse.
Everyone in this sandwich QSR should be on the $5 marketing bandwagon by now. This is the new value expectation level in the industry and everyone is jumping in at that level.
According to NRN, Subway has seen same stores sales increase an average 17% in 2008. I have seen some stores over 40%, in a bad economy.
Ride the $5 wave folks, it is good for everyone
mrfranchiseman.com
Pingback: Unhappy Franchisee: 10 Hottest Topics : Franchise Pick - Picking the Perfect Franchise
Pingback: QUIZNOS Franchise Called “A Communistic Regime” | Unhappy Franchisee
Pingback: Turbo Components Explained - Page 18 - CivicLand Honda Civic Forums
Quiznos Corporate is the most under handed and deceptive company that I have ever seen are heard about in the franchise food industry.
It has come to my attention that they are nothing more than dishonest LAW firm that happens to sell sandwich franchises.
They have attorneys working around the clock to amend and design their Franchise circular, and their FRANCHISE AGREEMENT AGREEMENT to be able to take as much and as frequent monies from their signed in franchisees as they see fit.
Their entire opportunity is really a SCAM and if you really have interest you need to have Quiznos make available the Circular, Franchise Agreement and their tricky operations manual for at least a 2 week study, and investigation by your private personal contract attorney of choice. Also I am attaching this letter by a previous Quiznos franchisee for everyone that could be interested in Quiznos as an Investment: Please read this with much seriousness and respect towards the person that wrote it.
——————————————————————————————————-
Life goes on and we pass through
Days of sunlight days of tears
It’s the way life comes to you
Foolish wasting precious years
I am not a fool. My wife is not a fool
I even refuse to call myself gullible. I am not a gullible. My wife is not a gullible
We trusted in Quiznos. They promised us success, help and everything else to get us to buy into the
“dream” they were selling. They had a private secret unannounced agenda! To trap you and screw you,
the franchisee!
We are not fools. But, we have been fooled
We are like so many others who also bought into this dream and lost a substantial portion of their life’s
savings.
Countless individuals and families have been destroyed. Even some lives have been lost
I have struggled hard and did the best I could to create a voice for the franchisees in the system and to
create a “support system” for the franchisees, which does not exist, and to fight the injustices of this
franchise system (Quiznos). Not to bring the system down, but only to make it fair.
I hope my efforts will not go wasted. I hope the government will look into the systematic deceitful
business practices of this franchisor. A serious investigation must be undertaken
It’s been a tough battle
I have been dragged through the legal system for over 18 months by the immensely superior financial
might of the franchisor, which will continue to keep justice from coming to me, and to the hundreds
and thousands of franchisees who are trapped similarly in the system and are slaving for this
franchisor, and those who have bought into the franchise agreement, and not yet become store
operators
I have spent and sacrificed my time, money, family life. I thought of an option to leave the system
quietly and fade away, but now I choose not to do that, and instead let the struggle go on
My struggle will continue after my sacrifice.
Some one must do something about what Quiznos is doing to the trapped franchisees. Everything they
do is in their own self interest, with utter disregard for the interests of the franchisees, to who they sold
the “dream” and put into business, only to screw them systematically from day one
The press and the media must bring out the atrocities Quiznos is carrying on with.
In this franchise system the Franchisor has all the rights and no duties or obligations, whereas it is just
the opposite for the Franchisee, which is the franchisee has no rights, no remedies, only obligations
I have not been able to think well, eat well, for the past one month
My health has been going down very fast
My mental capacity, to think, to work, and carry on my daily activities normally, is severely
diminished
I cannot survive like this much longer
Quiznos has killed me. Destroyed my life. Destroyed my family life for the past seven years
It has been a harrowing experience. We just could not get out of it. All doors were shut
Can some one stop this?
Can the government stop this Quiznos from destroying peoples lives? They have defrauded me and
they are defrauding people. See my law suit (complaint) how they defrauded me from the very
beginning, and then continued their systematic defrauding through out the period, until we left
They retaliated against me for trying to create a voice for the franchisees in the system
We were abused, we were manipulated, we were exploited,
I deeply regret getting in to Quiznos. I wish I had never heard of them
Can the media stop this?
CNN we need your help. Nancy Grace, please help! Glora Alred? Who else?
KTLA, LA Times, OC Register Please
How can a common individual like me and those like me in similar circumstances, there are thousands,
with limited resources get justice?
I believe there will be justice. But it will be too late for me.
There are a large and growing number of us who believe, unreservedly, that the handful of people who
own and/or otherwise control the Quiznos Corporation should spend the rest of their lives in prison.
The Quiznos Corporation is just one of the most egregious in what they do, but the entirety of
franchising in America is open to this kind of abuse. The IFA (International Franchise Association) is
the umbrella entity that, along with individual Franchisors, has enough money and power to buy the
legislation that protects the Franchisor, and exploits the Franchisee. Fair and just legislation, that
would level the playing field, never sees the light of day. Senators and Representatives, primarily
Republicans, continue to sell hard working Americans down the river. STAY FAR, FAR AWAY
FROM THE QUIZNOS CORPORATION. THEY ARE CRIMINAL IN WHAT THEY DO. And treat
any Franchise System with deep suspicion
Signed: Bob Baber
i understand what your going through it took me 3 year to get a location and i had to find it myself,once in quiznos kept boxed in so i could only move foward to keep from losing the invested money i had already put in corporate did absolutely nothing to see my success after only 8 months i had to close the doors we did everything to the letter.i e-mailed my notice of closure and i left 3 messeges to my rom whom i never met or even heard from from the day she took the position,and still to the day i have’nt heard from quiznos. my total investment was over 300,000 total rip off.
To whom this may concern, my name is Michell and I visited the Quiznos located on Airport and Stought. On my visit the service was so slow and I was late for work because there was a bunch of customers in the store and only one
employee working. Then on my next visit in the morning their was only two employees working and a load of customers and the service was even slower. On a next day i went there in the morning the employees were wearing no hair nets and there was one guy there who wraped my sandwich without any gloves and i found a hair in my sandwich after i had left and went to work with my sandwich to go. I and totally and completly unhappy with the service that i have recieved at this quiznos and because of this i will never eat quiznos ever again.
To whom this may concern, my name is Michell and I visited the Quiznos located on Airport and Stought. On my visit the service was so slow and I was late for work because there was a bunch of customers in the store and only one
employee working. Then on my next visit in the morning their was only two employees working and a load of customers and the service was even slower. On a next day i went there in the morning the employees were wearing no hair nets and there was one guy there who wraped my sandwich without any gloves and i found a hair in my sandwich after i had left and went to work with my sandwich to go. I am totally and completly unhappy with the service that i have recieved at this quiznos and because of this i will never eat quiznos ever again. For the safety and reputation of your business please have someone investigate that store,am a regular at that store when the guy romio own it andthe store was very clean the service was wonderful and the employees were happy and friendly now only one girl is there and i can tell the employees are not happy ,i was told the staff was cut and no longer work there because the owner doesnt want to pay the staff and the one girl that is there told me she has to wait a month to get pay …..please save your store before they ruin the reputation of quiznos for all of us
Many of these stores where simply over leveraged. Financing was easy to get and large loans along with a boom in real estate creating higher monthly loan and lease payments. When the bottom fell out of the economy and everyone had to scale back, those with high loan payments and high monthly lease payments lost. Many franchises grumble and complain and try to pass blame to the franchisor for their loss or lack of forecasting their own business.
William, you are kidding right? You must be if you think this is the only reason that Quiznos stores struggle or are failing. I was not over leveraged when I started and took great pain not to over leverage. My career has been in banking and finance and I know the paid that comes from it. The main issue has always been the over priced products and services Quiznos mandates that a franchisee use. The main cause of this is the food cost which can NEVER come close to what you are told you must achieve. When you add in the horrific marketing programs they have you can’t succeed. You can always find equal quality and less expensive products and services from the mandated items.
Quiznos SBA franchise loan failure rate is posted here:
Failure Rates of the 10 Most Popular Franchises
Comments welcome
Also had a Quiznos, no loan at all, great location, still closed because we were losing too much money. The problem is not enough sales. People no longer want to pay that much for a sub.
Hello all I have a quiznos and I cant do it anymore. I have done everything right the food cost, royaltie fees, rent etc. are killing me. I would like to know what will happen if I just close my door??
Thank you
Why do they have those weird commercials? They are using cats now. I don’t see any marketing advantage to doing this. Are they targeting a younger people? I don’t get it. Its almost like they did acid before they made the commercials. WEIRD STUFF!
They have always done this weird, gross commercials. I think the first one they did had some guy eating out of a garbage can. Then there were those disgusting, stupid Spongmonkeys.
Seriously, what’s wrong with them?
Hello all I have a quiznos and I cant do it anymore. I have done everything right the food cost, royaltie fees, rent etc. are killing me. I would like to know what will happen if I just close my door??
Thank you
I am same boat. What can I do?
sigh….they just keep coming out with those coupons and this time, they actually printed the address on the coupons, therefore, the customers will automatically think we will take them.
Give us a break and stop printing those “free lunch” coupons, it’s already hard enough to keep the door open, let alone losing more money at the same time……
Pingback: QUIZNOS Franchise Failure Blamed on Corporate Policies : Unhappy Franchisee
Pingback: QUIZNOS: Franchise Karma Avenges Sub-Standard Promotions : Unhappy Franchisee
I went to quiznos one time and i will never go back. Their sandwiches are way to small they barley put anything in them they are disgusting. I hate it.
Quiznos will sadley go belly up soon just like Circut City. They are aweful with franchisee owners.
These people should go to Rick Schaden. He really seems to know how to turn a business around. It’s time for some progress here.
Sorry, too close to reality. I’ll laugh when (p)Rick is finally gone and we have someone running the system who understands how to market a PREMIUM sandwich shop and treats the franchisees as partners.