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TCBY Franchise Complaints

The TCBY franchise, the frozen yogurt franchise owned by UT-based Mrs. Fields Famous Brands, has a disturbingly high SBA loan default rate of 29%.

Are you familiar with the TCBY franchise opportunity? Please share a comment below.

29% of the TCBY franchise owners who received SBA loans, some of whom may have collateralized their franchise loan with their house or other personal assets, were unable to repay those franchise loans… despite serious incentive to do so.

The TCBY Franchise has a failure rate of 29% for SBA-backed franchise loans

According to Entrepreneur magazine, TCBY declined from 536 US franchises in 2008 to 438 in 2010… a decline of 98 units, or 18% of domestic franchises in just 2 years.

Are you familiar with the TCBY franchise opportunity?

What do you think accounts for the SBA loan failure rate of TCBY franchise owners?

What steps should TCBY and Mrs. Fields Famous Brands be taking to stop further franchise failures?

Please share a comment, opinion or insight below.

ARE YOU A TCBY FRANCHISE OWNER OR FORMER TCBY FRANCHISEE?  ARE YOU FAMILIAR WITH THE TCBY FRANCHISE OPPORTUNITY?  PLEASE SHARE A COMMENT BELOW.

Contact UnhappyFranchisee.com

Tags:  TCBY , TCBY franchise, TCBY complaints, frozen yogurt franchise, frozen dessert  franchise, food franchise, franchise failure rate, worst franchise, sba failure rates, SBA franchise loans, franchise information, unhappy franchisee, Mrs. Fields Famous Brands, Mrs. Fields

4 thoughts on “TCBY Franchise Complaints

  • I’ve always been pleased with the service and taste of the frozen yogurt from TCBY, up until recently, on the last two occasions that I’ve visited one of the NY locations, my frozen yogurt taste like cigarettes. I’m not sure exactly why but I’m very turned off by it and rethinking any future visits.

    P.S. I didn’t smoke before I came here.

  • Tony

    I am looking to franchise and I really disturbed by your analysis. What is your source of 29% default data?
    TCBY seems to be growing and doing well in NC. I just don’t understand where are you getting these numbers from? TCBY has highest market share in US according to IBS World. Have you done any comparison of TCBY default , areas and comparison with similar players like Mechnie’s, yougurtland?

  • ADMIN

    Tony:

    The source of the stats is The Coleman Report on Franchising, which compiles and publishes statistics provided by SBA loan data:

    http://www.colemanreport.com/shop/2013-franchise-coleman-report/

    Use our “Search by Company” directory in the right sidebar to check out other companies, or select the “Ice Cream Etc.” category to read the 40+ posts on frozen yogurt.

    If you are looking for some specific company not here, email us through our contact form and we will provide you with info we haven’t yet published.

  • Toby in birkdale village, huntersville, NC has a dominant position in this small window shopping walk by foot traffic area. The owner must know that they service bland flavors with less separation of taste from one flavor to the next. They have been cutting cost like this for two years. My wife and I stopped going there last year and decided to give them another try this week as Spring has arrived. Nothing changed! In fact it is worse. We bought $12.00 in frozen water with a hint of flavor. Pathetic corporate oversight.

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