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18/8 Eighteen Eight Fine Men’s Salons Franchise Warning

18/8 Eighteen Eight Fine Men’s Salons overstates the success of its franchises and understates its franchise failures, according to a franchise owner who provided this anonymous complaint.  We invite others to validate or dispute this claim – and share their opinions of the Eighteen Eight Fine Men’s Salon franchise, the Griff’s Shave Bar franchise, and franchisor Ultimate Franchises Inc.

(UnhappyFranchisee.ComWould you like to see further investigation and reporting on 18|8 Fine Men’s Salon franchise?  Contribute here:

18|8 Fine Men’s Salon Franchise Investigation (GoFundMe page)

Eighteen Eight Fine Men’s Salons – How Many Open / Closed / Rebranded? is an anonymously submitted guest post penned by a current or former 18/8 franchise owner.

We have not verified the claims made herein, and invite readers and the company to validate or dispute this and other complaints regarding the 18/8 Fine Men’s Salon franchise or the sister concept Griff’s Shave Bar.

The writer believes all information and numbers to be accurate, but invites readers to verify independently and draw their own conclusions.

Here’s the Guest Post:

Eighteen Eight Fine Men’s Salons – How Many Open / Closed / Rebranded?

Submitted by An 18/8 Franchise Owner.

In a recent Forbes interview (dated 6/13/18), franchise CEO (Chief Exaggerating Officer), Scott Griffiths severely overstates franchise success, open location count, and units in development of the 18/8 Fine Men’s Salon franchise chain.

Scott Griffiths is also the principal of Ultimate Franchises Inc. and the sub-brand Griff’s Shave Bar.

The premise of the article is how the financial crisis helped 18|8 Fine Men’s Salons grow faster through franchising than it would have organically.

While franchising has helped the 18|8 brand grow in store count in recent years, the rapid closing of locations throughout the country has led to many franchisees losing their life savings.

Griffiths states in the article, “Since franchising, 18|8 Fine Men’s Salons has grown to nearly 100 locations, with more than 150 in development.”

Eighteen Eight’s own website only lists 61 operating locations. Where are the other 39?

In a recent internal call with franchisees, Griffiths claims 75 open locations.

Did he mean “nearly” 75?

Where is the truth?

24 18/8 Fine Men’s Salons Have Closed

By our count, 24 stores have closed, including Irvine Westpark, which was once the highest grossing location in the country.

1. Irvine, CA (https://www.yelp.com/biz/18-8-fine-mens-salon-irvine-2)

2. Westlake Village, CA (https://www.yelp.com/biz/eighteen-eight-fine-mens-salon-westlake-village)

3. San Rafael, CA (https://www.yelp.com/biz/18-8-fine-mens-salon-san-rafael)

4. Walnut Creek, CA (https://www.yelp.com/biz/18-8-fine-mens-salons-walnut-creek-walnut-creek-2)

5. Culver City, CA (https://www.yelp.com/biz/18-8-fine-mens-salons-culver-city-culver-city-5)

6. La Jolla, CA (https://www.yelp.com/biz/18-8-fine-mens-salons-la-jolla-la-jolla-2)

7. Little Italy (San Diego), CA (https://www.yelp.com/biz/18-8-fine-mens-salons-broadstone-little-italy-san-diego)

8. Washington, DC (https://www.yelp.com/biz/18-8-fine-mens-salons-washington)

9. Coral Gables, FL (https://www.yelp.com/biz/18-8-fine-mens-salon-coral-gables)

10. Bethesda, MD (https://www.yelp.com/biz/18-8-fine-mens-salons-bethesda-bethesda)

11. Maple Lawn, MD (https://www.yelp.com/biz/18-8-fine-mens-salons-maple-lawn-fulton-2)

12. North Baltimore, MD (https://www.yelp.com/biz/18-8-fine-mens-salons-greenspring-baltimore-2)

13. St. Louis Park, MN (https://www.yelp.com/biz/18-8-fine-mens-salons-st-louis-park-st-louis-park-2)

14. Bedminster, NJ (https://www.yelp.com/biz/18-8-fine-mens-salons-bedminster)

15. Westwood, NJ (https://www.yelp.com/biz/18-8-fine-mens-salons-westwood)

16. Florham Park, NJ (https://www.yelp.com/biz/18-8-fine-mens-salons-florham-park-florham-park)

17. Edgewater, NJ (https://www.yelp.com/biz/18-8-fine-mens-salons-city-place-edgewater-edgewater)

18. Livingston, NJ (https://www.yelp.com/biz/18-8-fine-mens-salons-livingston-livingston)

19. Woodbury, NJ (https://www.yelp.com/biz/18-8-fine-mens-salons-woodbury-woodbury)

20. Beachwood, OH (https://www.yelp.com/biz/18-8-fine-mens-salons-beachwood-beachwood-2)

21. Avon Commons, OH (https://www.yelp.com/biz/18-8-fine-mens-salons-avon-commons-avon)

22. Lake Oswego, OR (https://www.yelp.com/biz/18-8-fine-mens-salons-lake-oswego-lake-oswego-4)

23. McKinney, TX (https://www.yelp.com/biz/18-8-fine-mens-salons-mckinney-mckinney)

24. Fort Worth, TX (https://www.yelp.com/biz/18-8-fine-mens-salons-fort-worth-fort-worth)

19 Eighteen Eight Salon Locations Have Rebranded

It appears that 19 Eighteen Eight Fine Men’s Salon locations have rebranded:

1. Ocotillo, AZ

2. Waterfront, AZ

3. Newport Beach, CA

4. West Hollywood, CA

5. Dublin, CA

6. Brea, CA

7. Huntington Beach, CA

8. Campbell, CA

9. Roseville, CA

10. Mountain View, CA

11. Laguna Niguel, CA

12. Closter, NJ

13. Jersey City, NJ

14. Mamaroneck, NJ

15. Cool Springs, TN

16. Plano, TX

17. Flower Mound, TX

18. Richardson, TX

19. Bothell, WA

6 Other 18/8 Franchise Locations Have Been Taken Over by Corporate

6 other former franchise locations have had operations taken over by 18|8 corporate;

1. Anaheim Hills, CA

2. Lake Forest, CA

3. Centennial, CO

4. Annapolis, MD

5. Princeton, NJ

6. Powell, OH

The franchise page of the eighteeneight.com franchise website states:  “Total Investment Range is $291,851 – $513,639 for a single 18|8 Fine Men’s Salon.”

Considering all store closures, rebrands, and corporate takeovers, this equates to $14.3-$25.1 million in lost investor value. This total does not include resales that have netted the original owner negative value.

Scott Griffiths claims 150 units in development.   In the first 6 months of 2018 alone, over 2 dozen locations have either closed or rebranded, while only 2 new locations have opened.   In an amazing twist of irony; the recent Forbes article is titled “Growth Stories: How the Financial Crisis Caused This Business To Grow Ten Times Faster.”

Share your personal Growth Story with 18|8 Fine Men’s Salons in the comments.

[End of Guest Submitted Content]

See how many locations Ultimate Franchises, Inc. claims to have as of July, 2017.  See Item 20 for location and sales information, and the exhibits for a list of current and former franchise owners:

18/8 Fine Men’s Salons Franchise Disclosure Document 7/17

ALSO READ:

FRANCHISE DISCUSSIONS by Company

NOTE:  We invite all parties discussed to share corrections, clarifications, explanations, rebuttals, and alternative points of views.  Franchisors, franchisees, employees and others discussed here can leave comments below or submit rebuttals and clarifications via email to UnhappyFranchisee[at]Gmail.com. 

Opinions and representations expressed are those of the parties alone; do your own research and make up your own mind.  We are a discussion site and invite all opinions from all points of view which can be left as comments or submitted to UnhappyFranchisee[at]gmail.com for possible publication.  Anonymous commenting is fine.  Please consider supporting our effort with a contribution to Unhappy Franchisee.

ARE YOU AN 18/8 EIGHTEEN EIGHT FRANCHISE OWNER OR GRIFF’S SHAVE BAR FRANCHISEE?  WHAT DO YOU THINK OF THE ULTIMATE FRANCHISES, INC. CONCEPTS AND SUPPORT? 

IS SCOTT GRIFFITHS EXAGGERATING THE SUCCESS & UNDERSTATING THE RISK OF HIS FRANCHISE OPPORTUNITIES?

SHARE A COMMENT BELOW.

Contact UnhappyFranchisee.com

TAGS:  18/8 Fine Men’s Salons,  18/8 Fine Men’s Salons franchise, 18/8 Salon franchise opportunity, 18/8 Fine Men’s Salons franchise complaints, Eighteen Eight Salon franchise, Eighteen Eight Salon franchise, Griff’s Shave Bar franchise, Ultimate Franchises Inc., franchise complaints, Scott Griffiths,  W. Scott Griffiths, Ron Love, Loretta Hwong Griffiths, , Brigitte Love Thewes, Mark Elson, unhappy franchisee

unhappyzee

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  • What I find most striking is that the closed locations are almost universally well reviewed on Yelp, so it seems the individual operators are competent business owners. Why would such a high percentage of salons close in such a short amount of time. Over 50 percent failure rate within 4 years is incredibly high for this type of business.

  • GRIFT def. 1. (noun) an act of obtaining money from someone by fraud 2. (verb, transitive) to swindle someone out of money

    May I suggest that "Grift's Shave Bar" would be a better name, perhaps with the slogan "Get Fleeced in Style"?

    So while 18/8 and its franchise owners are left struggling for survival with little support from the franchisor, CEO Scott Griffiths has spun up a new competing brand in which to invest his energy, resources and publicity efforts.

    Griff's Shave Bar can best be described as 'vaporware', with no operating locations and no basis for predictable unit economics.

    - Here is an article from November 2017 that claims that there is an corporate owned location in Irvine - https://www.ocregister.com/2017/11/01/duo-behind-188-mens-salon-launches-griffs-ace-barbers-shave-bar/ . There is no operating barbershop at the address in the article. The address provided is actually for the 18/8 corporate office/training center.

    - Here is a more recent article announcing 'plans' to open 10 locations in Atlanta in the next 3 years, but really appears to just be fishing for investors - https://whatnowatlanta.com/griffs-shave-bar-10-atlanta-barbershops/

    - Here is another article announcing that a poor naive fellow has finally agreed to open the first Griff's in the Dallas area, which also happens to have the highest concentration of current and former 18/8 locations - https://apacnewswire.com/2018/04/03/griffs-ace-grooming-and-shave-bar-to-open-flagship-location-in-dallas-fort-worth/

    Why is W. Scott Grifter launching another brand instead of addressing and fixing the problems with 18/8 and helping those who believed in the dream and invested in it? Is he abandoning 18/8 in order to collect fees without the likely outcome being quite so clear?

  • I was one of the unfortunate early investors in 18/8 with a multi unit development agreement. I recall a meeting with Brigitte Love and Scott Griffiths where they told me about the idea of mobile units, telling me that instead of developing another 18/8 location, I could build one of these new Griff's trailers. This was in 2016. I was already bleeding money on my first salon with no chance of recovery in sight, and they were trying to talk me into something brand new that they haven't even tried themselves yet. Heck, they could not even replicate profitability reliably on a model they have been working on for over a decade. Needless to say, I was not interested, but told them I may be if they could implement the concept themselves and actually be successful at it. It's 2018 (two years later) and nobody has even opened a single Griff's location or mobile unit - including Ultimate Franchises themselves. The pictures of the mobile trailers on the Griff's website are badly stitched together photoshop! I can't comprehend why anyone would want to invest in this.

  • I was between jobs and 18|8's agent convinced me this concept was a cash cow, so I invested. How wrong I was to listen. $700k later, I have no hope of recouping any of my investment and I am left with a worthless asset. Too bad, because I love my team and I enjoy interacting with clients. I continue to be under the brand, so I can attest to everything the writer of this article has stated. The FDD was so misleading, it hid the fact that 18|8 is essentially owned by Mana Concepts. They did this because Mana has been sued multiple times in the past (losing $219k in one case) and inclusion of this important fact would have meant Griffiths and Co. wouldn't be able to grift anyone as easily.

    Investing with these criminals is by far the dumbest thing I have ever done. Stay away!!!

  • It is true what was stated in the article and comments left.

    The investment was totally misrepresented. This franchise model takes too much of your time for little to no return. It will prevent you from doing other things that can actually give you income. No one in their right mind would invest in 18|8 from the franchiser. It costs much more to build out and operate than the franchiser stated. If the true numbers were given no one would have invested in this franchise.

    With so many failures and re-branded salons, the results speak for themselves. After all how could all those people whose franchises failed be stupid; especially since the vast majority of them had great online reviews. The failure rate is just too high. Even the franchisees that are at break-even in monthly operating expenses (no one has recouped all the money they invested) or higher don't make anything like what was promised in the FDD.

    The lies told by the franchiser have to be criminal in nature. FTC and state level district attorney's need to get involved and prosecute these people. I am speaking out because I don't want anyone else to suffer like 18|8 franchisees have. Investing in 18|8 is like taking a match and burning $500K and higher. Don't do it.

    If you want to blow that kind of money go to Vegas; at least there you will have some fun and not be a drain on your time.

  • This article could not be any more truthful!

    These thieves at 18|8 Corporate must be stopped!

    We cannot allow anyone else to invest in this disgusting, false, misrepresented lie of a "guarantee" to supplement future income!

    We are all business people that invested in 18|8, how can the majority of these salons close or rebrand? There is something very very wrong with the franchise owners!

    The California Attorney General, FTC, FBI must investigate these thieves!

    DO not invest with Ultimate Franchises, 18|8 Eighteen Eight, Griff's Shave Bar or ANYTHING to do with Scott Griffiths, Ron Love, Brigitte Love Thewes, Loretta Griffiths and anyone else.

    Due Diligence is what this article is about.

  • Is Ron Love even still involved with Ultimate Franchises or Griff's Ace Barbers & Shave Bar? I heard that he and Scott Griffiths had a falling out over all the legal actions against 18/8 and Mana Concepts. Griffiths did drive something that was potentially great into the ground at Ron's expense.

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