ATL ALL TUNE & LUBE Franchise Complaints: Are you familiar with the ATL All Tune & Lube franchise program?
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The All Tune and Lube franchise is one of the most despicable… franchises on the face of the earth. I am wondering after reading about all of the people that they have ripped off how they can stay in business and continue to deceive the public. I have only heard of one person who has been able to recoup monies from them and that is a lady called Karen from some part of Texas. Somehow she got the State’s Attorney General involved and they settled with her….
All Tune and Lube deceived me and took my business to the cleaners by overcharging me for advertisement fees, passing me around to their buddies and being totally deceitful about helping me out with my business once it started up. The only thing that they did well was to milk my checking account on a weekly basis and always on schedule.
They sent down an operation manager, Jack Ray, who spent all of his time turning members of my staff against one another by planting discourse between everyone including me. By the time that I noticed what he was doing me and my staff were at odds with one another. Each time that he came it was always a volcanic reaction during or shortly after he left. He spent most of his time smoking cigarettes and arguing with his wife…
I am disgusted by the practice of these people. I am an honest business person. I had a dream that they turned into a nightmare. They totally deceived me and in return they took all of my hard earned retirement money and almost bankrupted me. I am still recovering from the mess that they put me in.
They tell you that $6000 per month is the model for the rent that you need to be successful. They tell you that they are with you 100%. They tell you that their coupons and the way that they advertise is the key to financial freedom but I know now that $6K per month and $685 per week for their coupons campaign is the beginning of the end for any serious business person. They repeatedly sent the same coupons to the same households on a weekly basis. I asked for a $10.90 oil change special to kick off my business and when I got things sort of rolling I asked them to stop but a lady named Lisa Dignan in their advertising department wouldn’t hear of it because in her words, ‘changing your price will dry up your car count.’
I tried to stop the coupons and finally after months of arguing, I finally threatened to close my account so that they couldn’t see it and then they stopped. By that time it was too little too late. I was paying more for oil than I was taking in. They also had these inspections called 30/60/90 preventive maintenance inspections starting at $159. Most of the services in these inspections cost more than the entire package. An inspection like this included a tune-up, radiator service, transmission service, air filter, oil change, tire rotation and brake inspection.
A radiator service and transmission service could run in the upper $150 by themselves. They built these coupons and they put them out. The intent was that you could up-charge for other things. Once a person got through with these services what else was really needed. Eventually, I learned my lesson and stopped these practices but again…..I followed the franchise business model to my own detriment for too long before making the adjustment.
I know that some of you are saying, ‘cry me a river’. My intent is not to cry but to warn others about this predatory franchise. They are bogus and dangerous to people who want to buy a part of the American Dream. These people are what I like to call ‘The American Nightmare’. They are only interested in their own pockets. They make their money up front and then you are on your own.
Most of the All Tune franchises in the greater Atlanta area have failed and all of them tell the same story. I have a good friend who’s marriage is being ruined by the All Tune practices. I know of others who lost everything that they owned and haven’t been heard from since. I pray that they are alright. I left my job of 26 years to build what I thought was a solid business that had a success ratio of over 85%. Believe me, 90% is probably the fail ratio. These people must be stopped. They don’t tell the truth about their role nor all of the hidden costs involved in running one of their businesses. One thing that I do know is that they know that their business model is a fake and a phony but they continue to push it for that up front $32K franchise fee.
Anonymous
Forsyth, Georgia
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Hello, thank you for your comments. I am very upset to read about your loss. I am just a regular guy like you trying to sep up a business. There is a customer service rep. from ATL franchise selling me the world.
Hello,
I'm glad to see your comments !
I was about to open a franchise with ATL.... and I will stop the process right now, because I don't want to lose money !!!
Thanks for your comments.
Burny
Thanks for the all the input from everyone. I was speaking with kevin for the last 3 weeks about buying one. I'm not now!!!!!!!!!!!!!!! Thanks you for saving my money.
6 YRS AGO IN THE WILMINGTON DE AREA 3 ATL S OPENED. NONE ARE STILL IN BUSINESS. AS A AUTO TECH I CAN SAY THEY DONT PAY SHIT FOR WHAT THEY EXPECT FROM YOU, AND MOST OF THESE MORONS THAT GET A ATL HAVE MONEY AND NO AUTO EXPERIENCE AND EXPECT YOU TO COME IN AND SHOW THEM HOW TO RUN A SHOP. AS FAR ATL ITSELF THEY GET 17% OFF THE TOP, AND WANT YOU TO GIVE THE SHIT AWAY FOR FREE. NO T.V. ADS LIKE MIENEKE, OR MIDAS. JUST SOME CHEAP ASS COUPONS. SO WHEN YOU GO THERE EXPECT UNDER PAID EMPLOYEES, AN OWNER THAT DOESNT KNOW HIS ASS FROM A HOLE IN THE GROUND, ATL TELLS THEM TO START TECHS AT 500/WK GROSS NOT A PENNY MORE. SO DONT EXPECT A MASTER TECHNICAN TO WORK ON YOUR CAR GOOD LUCK YOU GET WHAT YOU PAY FOR SO DONT BE CHEAP FIND A GOOD REPAIR SHOP , ASK TO SEE THE OLD PARTS WITH A EXPLANATION OF THE PROBLEM ANY COMPETENT OWNER WILL BE HAPPY TOO. IF NOT GO SOMEWHERE ELSE . HAPPY MOTORING. TONY P ASE MASTER TECH 43 YRS EXP.
I was in the process of cashing in my 401k to by in to ATL. I want to thank everyone for the useful information provided above. I do want to ask everyone if you know of a better franchise modeled company forward the information to my email. Thank you again.
In sheer desperation, I had applied as a mechanic to ATL in Denver Co about 8 years ago. I have to say, as a veteran, master tech, I found the experience very amusing.
First, the idiot manager opened the hood of a random car, and started pointing to items under the hood (alternator, ignition coil packs, etc), and ask if I could identify these items (PLAAAZZZEEE). I identified the items, and the interview had gone into small talk, because shortly after I arrived, for my scheduled interview, the owner jumped in his truck, and disappeared for some time.
The phone rang, and when the manager answered the phone, he told the customer that they had the problem narrowed down to 1 of 3 things (Sorry... that answer is incorrect... The correct answer should have been, my tech is still looking at it, and performing diagnostic tests, but I will call you back immediately once he draws a conclusion). Anyway, as this idiot was on the phone with the victim (oops..I mean customer), I went and engaged the obviously stymied Lead mechanic. He asked me what I thought, I told him ""don't know. I haven't looked at the car". He then opened his seriously generic tool box, and with great pride, pulled out, and showed me this piece of junk code reader, which he called his scanner (Scanner= highly informative, and useful interface device to communicate with the computers on the vehicle).
I nearly laughed at him. So about an hour, and 15 minutes after I initially walked into this dump, I was pretty sure that I was not gonna waste the money I would need to spend on a uhaul to move my tool box over to this shop, and I needed to keep looking. The owner still had not shown up, and if he had any interest in speaking with me he should have stuck around for a few minutes.
A couple of days later, the phone rang, and it was the manager. He said they decided that they were gonna hire me, and told me the hours per week (minimum), and the "salary". Salary??? unheard of in the real automotive repair world. I was sitting in front of my computer, and I pulled up the calculator, did the calculations, and said, "Are you aware you just offered me $8.60 and hour?" He said no I didn't" I said "actually you're right. I forgot to factor in time, and a half for over 40."
Anyway, I literally laughed at him and hung up the phone. Anyway folks, can I ask? Would you want a "mechanic" who is making less that minimum wage (all things considered) to be working on your vehicle? I know I sure wouldn't. Any mechanic willing to work for $8.65 straight time is no mechanic.
So keep that in mind.
Thank you for your time.
I'm currently speaking with ATL about buying a franchise but after reading these reviews. I will not be investing in ATL. Thank You.............
After reading various comments from different individuals, am now convinced that ATL franchise is not meant for me. but, if there is any reliable & affordable franchise that you guys are sure of, kindly let me know by sending the information to [redacted].
This all sounds quite bizarre. Does anyone have recommendations for good franchises?
All tune and lube is awesome!!!!.. The staff is very cordial and honest...this is the place to go...they are very reasonable, for certain and quick mechanics...Awesome Job y'all!!!!All tune and lube is all me!!! Everyone must go you will not be disappointed....