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Friday, October 3rd, Dale Nabors held short, invitation-only conference calls with two groups: unhappy Cuppy’s Coffee franchisees who have opened, and unhappy Cuppy’s Coffee franchisees who have not yet opened. There was no conference call for the third group: unhappy franchise depositers whose $35K – $100K+ refundable deposits Cuppy’s Coffee/Elite Manufacturing felt free to spend on other things.
Reportedly, Dale’s bold action plan includes actually talking to the franchisees whose financial futures are teetering on disaster. According to Jim: “The Cuppy’s corp office will be in touch early next week to begin scheduling calls.”
Of course, Dale reportedly blamed the “negative blogging,” in part, for the current situation (perhaps signaling a new Fransynergy motto: Believe, Shut your Pie Hole, and Succeed). Attendees immediately heeded his plea with negative blogging.
Jim writes:
It lasted about 15 mins. He said he felt like he failed particularly in the area of communication. (Really? nah…) He and the corporate team (team?) are going to work at responding to calls and emails on a more timely basis.
I think I heard that Dale said he is working with their banks and the franchisee banks to attempt to restore confidence in the brand. He requested a stoppage of negative blogging to give them some time to move past where we are today.
He hopes to announce that the SBT suit is resolved sometime next week. He intends to meet with each franchisee re: where they are in the process and what they need to get back on track to opening the store.
The Cuppy’s corp office will be in touch early next week to begin scheduling calls.
And then a bunch of stuff about how we need to work together to make this the best specialty coffee brand in the US.
Oh – and have a great weekend.
Good luck to him and the Cuppy’s “family.”
He left out believe and succeed…hmm
guest writes:
We just heard Dale on the conference call & all I have to say is… WHAT BULLSHIT! DALE HAS BEEN MEETING WITH MORG.
jd writes:
As I stated elsewhere, where was this six months ago?
He’s asking people to stop the negative blogging, but people have heard that before when they signed their ‘refund’ agreements, and things quieted down until they stopped getting paid.
Current and prior management has brought this onslaught on themselves. People that haven’t opened their stores yet need to look at the economics of the situations. You could take the $40k loss on your current investment and open independently, and you would probably save $50k on the buildout. Your $10k ahead already.
Quit letting Dale blow smoke up your ***
David writes:
…I will not stop the negative blogging or trying everything within my power to see that they get what they deserve for taking money from people and not feeling like they need to give it back.
WHAT DO YOU THINK? SHARE A COMMENT BELOW. FEEL FREE TO SHARE THE :) POSITIVE :) ASPECTS OF YOUR CUPPY’S COFFEE FRANCHISE EXPERIENCE!
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Dale is a joke. He has taken teh money of many people and ruined their lives. Now he is joining forces with the evil Brian Hayes and Morg Morgan. He really thinks that we are stupid enough to fall for this crap again. He really does take us as idiots. Dale was not around for the past two months as he continued to ruin innocent peoples lives and now he is begging for helpt to save his name and his family. Sorry, fresh out of money Dale. It all went to your partners in crime, Brian and Morg. Anyone would be foolish to send in another penny to you people. Believe and Succeed. Yeah I believe I am ready to see you fall on your face now and I also believe that you just might succeed at that. Especially with Brian and Morg's help.
He said he failed "especially in the area of communication". I would say that the lack of communication is far from his biggest failing. How about listing what you have succeeded in doing Dale! Tell us one success Cuppy's has had while you have been at the helm. Never mind, don't answer that. I don't have any more time for lies, deceit or false hopes. I have filed my complaints with necessary parties and will breathe a sigh of relief when you are behind bars with Morg and Brian and anyone else who had a hand in stealing my money.
What has Dale accomplished? He's perfected the stall tactic, for one.
When he first took over, it was "just give me a little time! I'm going to pay everyone legitimately owed a refund." and "I'm going to get your stores opened."
Then it was " just wait for the report to come out at the end of july!"
Then it was: "just wait til the announcement in August."
Then it was "just wait til we trim the deadwood employees and move to AL"
Now it is "just wait til our big SBT announcement and wait 7-10 days when we can schedule a time to meet about your situation and I can present the next stall tactic"
Does he really think that we regard a call to schedule a meeting a substitute for results? That his promise of better communication will only last until the first unreturned phone call?
He's also demonstrated mastery of the timely scapegoat, claiming that it is the economy and negative blogs to blame for the banking problem.
There are many who already closed on their loans, and are making payments or going into default because of Elite and Cuppy's, not the economy.
In the end, Dale's accomplishment is fooling himself and a handful of others who have gotten themselves so dizzy they don't know which end is up.
The fact is that Dale, Morg, and Brian are crooks and anyone that does business with them will be involved. Dale is a weak troll of a man who lies whenever possible. Morg and Brian are in need of money and don’t want to work for it so the scammers that they are, are on the hunt for an easy buck. Beware Zees and banks their like thieves in the night. Amy is lazy and agenda driven and will lie, cheat, and steal her way there. Frankie, Robin and Jessica are hard workers but lack corporate experience i.e. they don’t bring much to the table. Whenever you go into business with someone make sure you know the people who’s running things. This may help.
I can not beleive people are still listening to Dale.
Whatever you have experienced, all of you: former employees, employees, current franchisees, new franchisees, suppliers, vendors, and ANYONE whose path has been crossing with Nabors; of either CUPPY'S, SAN GELATO, PLANET WINGS...
IT IS ALL THE SAME...
These people (Dale, Morg and gang) have and will continue to destroy innocent lives by feeding LIES, getting money out of all.
AND YES, the lies from Dale and Morg, while looking straight into your eyes, using GOD as a shield for their wrongdoing, are the most incredible and deplorable act (and Morg you love the word ACT) that a human being can do to another.
If you still beleive their words...there is a say about that..... "the first time shame on you... the second shame on me".
I wish I could help those that are hanging from a rope, as Dale and Morg are tightening such until no life is left into these innocent people.
Dale, come on, everybody you touch is drowing out there, take the mask off and be a man. Stop continuing the Robert Morgan legacy (because yes for all of you that do not know MORG HAS ALWAYS been behind the scenes)....
Enough is enough. You can feed only so many lies to people. You can screw them only so much...
With the tone of your conference call it shows that lately you have been practicing watching a lot of presidential debates...
Wake up from the oblivious. You should see that the GAME IS OVER
Same crap coming from Dale, different day. I don't know how people can stand to be around him. Just articlulate a business plan, something other than wait and see or we are working on it or we will call you next week.
I am simply stunned that he blamed the bank situation on the economy and negative blogs. Banks don't put loans that are being paid in default because of what people say on the internet. My loan is in default not because I am not making the payments, but because of an adverse event which is Elite not performing to their contracts. The claim that the invoices submitted to the bank were fraudlent came after the fact, it's just icing on the default cake. There are other claims under investigation but I don't want to educate Dale and Morg too much.
I will be damned if I am going to be treated like some pig in a luau. This is just sick. Doesn't anyone realize that sacrificing stores in this business means ruining families and sending people to see a bankruptcy lawyer. Oh I forgot who we were dealing with here. Apparently Dale doesn't care if anyone makes it or not as long as he gets to cash in on the $27 million waiting him at the finish line. It makes sense now why he would be talking to Brian and Morg again. He wants to take a trip to the darkside. Maybe he figures he is already a failure so why not do things the dirty way now. Well I know I am not falling for his BS lines anymore. I have heard from several people that I can go directly through the vendors to get my eqipment and hell I can find many contractors this day in age who would be begging for work. I bet I could get the job done a hell of a lot cheaper by someone else and probably a million times better. Who needs Cuppys. I am not going to let them take me for a fool again. I hope the rest of you don't either. It's time we set off and make ourselves successfull. Maybe if we believe in shutting Dale and his crew of crooks out then we can SUCCEED.
Oh I know of several franchisees in the construction process that have been there for probably 6 motnhs or even longer. They have sent in money and have been waiting and waitning and waiting. These must be the franchisees who are going to be sacrificed for the "better of the company." How could any CEO possibly say that wihtout even flinching an eye. I know.....because they are evil and heartless. I bet if the shoe were on the other foot it would be much different. I feel the worst for these franchisees who are stuck right now. Their dream just a glimmer away. And now an even bigger road block. Instead of dealing with just one con man they will be dealing with 3. I sure hope nobody is dumb enough to send them anymore money. I just dont' see how anyone with a heart or soul could still be working for that man. They have watched him ruin several franchisees lives and they watched him throw his own staff out on the streets. I know some of them may have needed to go a while ago.....but you can bet there were several loyal employees who worked there. I spoke to many of them. It's sad because they were all so loyal and really believed that Dale was going to change things. They were duked like everyone else. It's either that the people in Alabama are the biggest suckers of them all or Dale is still paying them secretly and they are trying to play stupid. Maybe Morg paid their payroll this past week. I mean heck if he is back in the game he probly got a chunk of ownership for paying the payroll. Poor Alabama dream team. Look at the bright side, the two crooks who you were all so HAPPY to see go, may be helping you bring home the dough. How sad. I guess some people just never learn. I hope most people have learned that there isn't a damn thing Dale, Morg or Brian could ever do except drag them deeper into the black hole. Soon they will be sitting in that very same black hole begging for others to help them. Just a hunch but I bet there aren't too many people out there willing to help them out now. I guess nobody ever told them that cheaters never prosper and lieing only makes your nose grow. Yikes I will hate to see what they look like in a few more months.
Dale is trying to keep Cuppy's the franchise & Morg take back Elite & Medina. Brian Hayes will build out Elite's existing contracts for Cuppy's zees. I HOPE BOTH MORG & DALE SPEND SOMETIME IN PRISON WITH ROY SNOWDEN. Now that would be a pretty picture.
Perhaps Dale Nabors will be getting a new nickname: JAIL Nabors.
And a new motto: Deceive & Succeed.
How will he possibly justify working with the people he previously said were corrupt? This should be interesting to see how he spins this publicly. Since most of the wrongdoing was done under Elite, Jail Nabors may be trying to toss that hot potato back on their laps.