Have you had dealings with Java Jo’z, Cuppy’s Coffee or Elite Manufacturing?

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Top Commented Stories
Cuppy’s Coffee, Elite Manufacturing Franchise Complaint on Rip-off Report February 16, 2008 (300+)
CUPPY’S COFFEE: Attorney Rudy Harper & Assistant Desiree (Reportedly) Resign September 11, 2008 (240+)
Does Cuppy’s Coffee or Elite Manufacturing Owe You Money? June 5, 2008 (100+ Comments)
CUPPY’S COFFEE: List of Locations, Status September 2, 2008 (90+ Comments)
CUPPY’S: Robert Dale Nabors, Fugitive From Justice May 3, 2009 (50+ Comments)
CUPPY’S COFFEE: Lawsuits Filed v. Cuppy’s, Elite Manufacturing August 28, 2008 (50+ Comments)
CUPPY’S COFFEE FRANCHISEES CALL DALE NABORS July 8, 2008 (40+ Comments)
CUPPY’S COFFEE: Moving to Sweet Home Alabama August 4, 2008 (30+ Comments)

Special Pages
Cuppy’s Coffee Franchise, Elite Manufacturing, Medina Complaints
CUPPY’S COFFEE, Java Jo’z, Elite Manufacturing, Medina Blogliography

Cuppy’s Coffee Posts by Date
CUPPY’S: Benefield’s Get Press June 24, 2009
CUPPY’S: Franchisees Confront Dale Nabors (video) June 1, 2009
CUPPY’S: Dale’s “I have done nothing wrong” Interview May 21, 2009
CUPPY’S: Dale Nabors, Hero, on ABC May 21, 2009
CUPPY’S: Franchisees Ambush Dale Nabors May 20, 2009
CUPPY’S: Help Update the List of Locations, Status May 20, 2009
CUPPY’S: Dale Nabors Court Date Looms May 19, 2009
CUPPY’S: CEO Dale Nabors Faces Felony Charges May 6, 2009
CUPPY’S: Robert Dale Nabors, Fugitive From Justice May 3, 2009
CUPPY’S: Medina Gang Hawking San Gelato Franchises April 16, 2009
CUPPY’S COFFEE: Will New Cafe Fly in Eagle, ID? February 21, 2009
CUPPY’S COFFEE: Ott Battling the Odds in MI February 20, 2009
CUPPY’S COFFEE: Cafe Opens in Mansfield, OH February 20, 2009
CUPPY’S COFFEE: Who’s Suing Them Now? February 8, 2009
CUPPY’S COFFEE: Ochsenreiter Sues Medina & FranSynergy for $132M October 10, 2008
CUPPY’S COFFEE: Attorney Rudy Harper & Assistant Desiree (Reportedly) Resign September 11, 2008
CUPPY’S COFFEE: Employees Bid Fond Farewell to Dale Nabors August 29, 2008
CUPPY’S COFFEE: Lawsuits Filed v. Cuppy’s, Elite Manufacturing August 28, 2008
CUPPY’S COFFEE & Funding Solutions LLC August 28, 2008
Does Cuppy’s Coffee or Elite Manufacturing Owe You Money? June 5, 2008
CUPPY’S COFFEE: List of Locations, Status September 2, 2008
CUPPY’S COFFEE GOES TO COURT July 12, 2008
CUPPY’S COFFEE FRANCHISEES CALL DALE NABORS July 8, 2008
AAFD & CUPPY’S COFFEE: Best Friend’s Forever… or MORE?! July 6, 2008
Cuppy’s Coffee / Elite Manufacturing Infuriates Franchisees With Form Email June 21, 2008
Does Cuppy’s Coffee or Elite Manufacturing Owe You Money? June 5, 2008
To Cuppy’s Coffee and Elite Manufacturing… May 6, 2008
Cuppy’s Coffee, Medina Enterprises, Elite Manufacturing Sold April 22, 2008

Cuppy’s Coffee & Java Jo’z Interviews:
CUPPY’S COFFEE:  Interview with Franchisee Criston Menz
CUPPY’S COFFEE: Interview with Franchisee Mary Patrick
CUPPY’S COFFEE/JAVA JO’Z:  Interview with Robyn & Corey Rivera
CUPPY’S COFFEE: Interview With Franchisee Rick Noem
CUPPY’S COFFEE: Interview with Franchisee Mike Herber
CUPPY’S COFFEE: Interview with Franchisee Daniel Suarez & Jaime Schneider
CUPPY’S COFFEE: Interview with Franchise Owner Joshua Miranda
CUPPY’S COFFEE: An Interview With Franchisee David Morgan

2007: Java Jo’z & Cuppy’s Controversy
September 4th, 2007 Franchise Times Recounts Cuppy’s Coffee’s “Blog Attacks,” Scoble Incident
March 9th, 2007 Java Jo’z’ Roy Snowden Gets Four Years Jail Time
February 2nd, 2007 Scott Allen Covers Cuppy’s Coffee & FranchisePick on ABOUT.com
January 31st, 2007 Cuppy’s Coffee Emerges with Spirit Undeterred…
January 31st, 2007 Cuppy’s Coffee: In-house Attorney Attempts to Set Record Straight
January 29th, 2007 Dear Blogosphere: How Should Companies React to Negative Blog Posts?
January 29th, 2007 Steven Lewis on Disappearing Scoble Posts
January 27th, 2007 Companies Can Purge Blogs & Search Engines of Controversy
January 27th, 2007 Bloggers alarmed at Scoble’s Deleted Posts, Cuppy’s Coffee situation
January 26th, 2007 The Death of the Blogosphere OR Who’s Killing the Cuppy’s Java Jo’z Blog Dialogue?
January 24th, 2007 Java Jo’z Snowden Is Granted Second Motion to Continue Sentencing
January 19th, 2007 Why Java Jo’z problems are Cuppy’s problems
January 7th, 2007 Franchise Watch: Java Jo’z, Emerald Coast Mfgr., Roy Snowden


A Chronology of a Failed Franchise:
Mary Patrick shares the details of how it it took 22 months to open her Cuppy’s Coffee franchise, and only 8 months to close:
Mary Patrick: Finding a Site (Months 1-6)
Mary Patrick: Site Plan & Lease (7 Months)
Mary Patrick: Construction Nightmare 1 (MCSI 3 Months)
Mary Patrick: Construction Nightmare 2 (5 Months)
Mary Patrick: Grand Opening to Closing (8 Months)

Cuppy’s Coffee and its previous and related entities (Java Jo’z, Emerald Coast Manufacturing, Elite Manufacturing, Medina Enterprises, Medina Management, Specialty Coffee Coop, and now FranSynergy) have been prolific and controversial producers of unhappy franchisees throughout their few years of existence. This small company has created a nearly unprecedented crop of unhappy franchisees under the Java Jo’z, Cuppy’s Coffee and Elite Manufacturing entities. Many franchisees were “preapproved” for financing from the company and gave Elite $30K – $52K “refundable” deposits. When they were unable to secure funding, Elite refused to return their money. Those who did get funding and a location have worse stories of construction delays, lack of support, and individual losses of approaching half a million dollars.
Criston Menz writes that she’s been trying since March, 2007 to get the $35,900 refundable deposit Cuppy’s Coffee owes her.

Robin & Corey Rivera have been trying to get the $30,000 deposit they gave for a Java Jo’z since 2006.

Other reading:

Unhappy Cuppy’s Coffee Franchisees:
Lina & Lee
Cuppy’s Coffee Franchise, Elite Manufacturing, Medina Complaints
CUPPY’S COFFEE, Java Jo’z, Elite Manufacturing, Medina Blogliography

 

ALSO READ:

FRANCHISE DISCUSSIONS by Company

 

WERE YOU A CUPPY’S FRANCHISE OWNER OR EMPLOYEE?  WE WANT TO HEAR YOUR OPINION?  SHARE A COMMENT BELOW.

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TAGS: Cuppy’s Coffee franchise, Cuppy’s Coffee franchise opportunity, Cuppy’s Coffee franchise complaints, Cuppy’s Coffee complaints, Cuppy’s Franchise, unhappy franchisee

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View Comments

  • Re: Dale Nabors invitation to this Friday's conference call - HERE YOU GO............ THE BIG ANNOUNCEMENT THAT ROBERT MORGAN & BRIAN HAYES ARE BACK & BETTER THAN EVER!!! HIDE YOUR PETS & CHILDREN; EMPTY YOUR BANK ACCOUNTS & HIDE WHAT'S LEFT OF YOUR MONEY; KISS YOUR INVESTMENTS TOTALLY GOODBYE. FOR THOSE FOOLS THAT WANT TO BELIEVE MORG, BRIAN OR DALE WILL FINALLY DO THE RIGHT THING, I WOULDN'T SEND IN ANY MONEY UNTIL YOUR PROJECT IS 100% COMPLETE & YOU HAVE SIGNED DOCUMENTATION THAT SHOWS EVERY VENDOR/GC HAS BEEN PAID SO SOMEONE CAN'T PUT A LIEN ON YOUR STORE LATER. AND BY ALL MEANS THIS TIME... PLAY IT SAFE! I DON'T CARE HOW MUCH EITHER OF THEM TRY TO CONVIENCE YOU THAT IT WAS ALL SOMEONE ELSES FAULT THAT YOU LOST YOUR HARD EARNED MONEY.

  • Can someone, anyone, give concrete evidence that Morg and Brian are back in the game? Just curious.

  • has anyone seen the Go Big Network website??? Shows Morg as asking for funds for a startup company....Medina. Anyone familiar with it? Not sure how long it has been there? ANYONE?

  • That's been up there for quite a while. Long before Dale took over. I posted a reference to it a long time ago. I'll look for the date I ran across it.

    Pretty interesting...

  • Here's the listing on Go Big Network - a site for people seeking funding. I think when I first ran across it Morg was claiming that Cuppy's and Elite were more separate than positioned here. Plus... is the website Specialty Coffee Co-op?
    _________________________________

    Robert "Morg" Morgan
    Role: Startup; Service Provider; Advisor
    Looking: for funding
    Location: Fort Walton Beach, FL (USA)
    Startup: Medina Enterprises - Cuppys Coffee
    Industry: Manufacturing
    Year Founded: 2004
    Legal Status: INVALID
    Location: Fort Walton Beach, FL (USA)
    Company Description:
    We Own and operate businesses that generate in excess of $30,000,000.00 plus in annual sales.
    1. A NATIONAL FRANCHISE - Cuppys Coffee & More - 50+ stores open and additional 70 under construction.
    2. A NATIONAL COMMERCIAL CONSTRUCTION MANAGEMENT COMPANY - Elite Manufacturing & Construction Management -
    3. INTERNATIONAL ECOMMERCE SITE - Generates more than $1,000,000 in annual sales and is set to begin doubling every 120 days.

    http://www.gobignetwork.com/profiles/RobertMorg-Morgan.aspx?SearchType=&CountryCode=USA&Keywords=morg+morgan&page=1&PageSize=10&SortBy=4&ReturnURL=%2Fsearch%2Fdefault.aspx%3FSearchType%3D%26CountryCode%3DUSA%26Keywords%3Dmorg%2Bmorgan

  • just got this email in....so i try and login into my account, said bad password, so i asked to reset my password, still doesnt work. i guess since i requested 30k back i dont get to login anymore, even tho i still am a franchisee with another unit...

    From the Desk of Dale Nabors‏
    From: Information (info@cuppys.com)
    You may not know this sender.Mark as safe|Mark as unsafe
    Sent: Mon 10/13/08 4:39 PM
    To: Updates (Updates@office.medinamgt.com)

    Dear Franchisee:

    Good Morning, and based on where you live Happy ‘Columbus Day’, , ‘National Day’, ‘Discoverer’s Day’, ‘Friendship Day’, ‘Native American Day’, ‘Dia de la Raza’, ‘Dia de las Culturas’, ‘Dia de la Hispanidad’, or ‘Dia de la Resistencia Indigena’ and to our friends in Canada -- Happy Thanksgiving.

    This email will be the first of future communications to help the Cuppy’s family move forward in a more successful direction. Based upon the October 3 conference call, we have created a survey form and a blog to improve communication and information sharing. These tools have been added to the Franchisee Portal. Please log into your Cuppys.net account, where you should see Two New Tabs at the top of the page, one titled [SURVEYS] and the other titled [BLOG].

    THE SURVEY TAB

    By clicking on the SURVEY tab, you will be taken to a page of available surveys, where you should find a new survey titled ‘Franchisee Information Survey’. We’d like to ask that you complete this survey as soon as possible and before the end of the week. Please answer all questions as completely, accurately, and honestly as possible. Individual franchisee responses will be used by corporate staff to better serve individual franchisees, and the overall collective responses will be used collectively to help all stores.

    The survey consists of approximately 120 questions, which we recognize is rather lengthy, therefore it has been designed so that you DO NOT have to finish the survey from one location or in one sitting. You may save your answers at any time by clicking SAVE ANSWERS. The next time you log in your previously answered questions will be saved, and you can resume with your next unanswered question.

    Thank you in advance for your timely completion of this important survey.

    BLOG

    Click on the BLOG tab. This will take you to a new blog titled “A Coffee Break with Dale”. This is but one of many new tools which we will be introducing in the coming weeks and months to help improve overall communications with our franchisees.

    You can expect Dale to make his first post later today. As a franchisee you will be able to post questions for Dale and respond to post made by Dale and others. The purpose of this blog is to improve communications, and facilitate the timely exchange of information and ideas which will help build and grow Cuppy’s as a brand and assist individual franchisees in building and growing their individual units.

    The blog IS NOT intended to be a place to gripe. Personal attacks and profane language will not be tolerated or allowed to be posted on the blog; therefore, these types of postings will not be approved. It is okay to address a problem, negative or positive, in a professional manner. It IS NOT okay to attack an individual or group. To reiterate, the purpose of this blog is to improve the Cuppy’s Brand in its business and communications.

    Thank you,

    Cuppy's Coffee Smoothies & More

  • I bet you never would have asked for your money back if you knew it would cost you the chance to have “A Coffee Break with Dale”
    Actually, I think one of the commenters here gave them this idea with the daily email suggestion.
    What's next? "Fireside Chats with Dale" podcasts from the cabin in Kennebunkport?

  • i guess i wont be invited to the joint AIG bailout then go to a luxury spa exec's and Alabama Dream Team roundtable discussion either :(

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