JAN-PRO Franchise Complaints

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• jan Pro in Northern NJ is just as bad as the one in NC. They keep taking people money and they know they cannot provide all those contracts. I bought a franchise over a year ago and they still have not giving me all my contracts. Constantly I hear about people that have put out thousands of dollars to purchase these franchise and months go by and still no contracts. My husband was in their office meeting with one of the manager's when a lady pinned the manager to the wall and asked for her money back. She was pissed because she gave them $25,000.00 and months went by and she had gotten no contracts yet. She got her money back , but its ridiculous that you have to go that far to get respect. Hey I know you get into business to make money, but why be so dishonest and sneaky. If you know you cannot deliver, why make such promises. Some of these people are investing their life savings and trusting Jan Pro to keep their word. I made a mistake and did not fully read my contract. So the fact that I'm in this situation is on me. I'm not going to say don't purchase a franchise, However, make sure you read that contract before you sign. Because getting out of this is a nightmare

• As a former Employee of a Master Franchiser (company like Jan-Pro) I would like to say I feel your pain. I only knew of 2 franchises and worked for 1 of them. The one I worked for was not honest at all. However, they made sure they did nothing illegal. Now we're talking ethics...

  They had me make franchisees sign TT's or Troubled Transfers before the franchisee (saw the building) agreed to it. Most accounts they offered were very underbid. Their commissions are based to where the sales person has no choice...also, the sales persons I delt with had no experience. I have many years of janitorial experience.

  It's very sad to see people sold a dream, this is all of the money they have and the promise made to them was broken. They make promises to their employees that they broke, myself included. I know there must be Master Franchisers out there who are honest.

  Remember this, do as much research as you can. This is your money!!! Tell them you want to talk to 50 franchisees before you make up your mind. Do not sign anything until you have shown the contract to a lawyer. When they say they will meet your designated business fulfillment it means 180 BUSINESS DAYS, not consecutive days!!!!!!! This is longer than 6 months!!!!! Do not agree to any account unless it meets your standards. They twist your arm and threaten you with the fact that if you deny business they are free of their obligation to give you what you paid for in 180 days this is why it is so important to know the facts before you sign!!!!! So remember to ask them if Your Master Franchiser or any representative has been cleaning this account (another franchisee) before you and were there problems that caused you to be the new cleaner.

  You have the right to know how many cleaning days, how many hours they bid it at and whether or not it's a brand new account for the company. Refer to the contract before you sign it, know what your rights are. They are bound by Franchise Laws, they know them!!! You should too!

  One of their bidding numbers years ago was $15 hour. So if it took 2 hours it would be $30 per cleaning. Now, you need to factor in GAS per trip, Cleaning Supplies, Franchise Fees, Insurance, Payments on the account if any, Employees + Burden if any...Suddenly, $15 isn't $15 anymore?????? You are responsible once you sign...remember that!

• I must agree with all of you also. I currently have a school that grosses 6985 a month. I bought back in april of this year. I thought and the ops manager made it sound like It would really boost my income and future. Because before I accepted this account...I was neting around 3400 from my other accounts I have with them.

  So since I needed employees to service this large account I was inexperienced in all that is involved in paying the employees taxes etc....

  Come to find out..after I pay all my employees(mind you they are only working about 4-5hrs a day at this account and 4 employees in total a day)paying the fica taxes,janpro taking there 18.7% plus the 1k extra for financing with them. Im only making 700dls a month!!!!!

  I feel everybody pain. I would like to be in that class action lawsuit against janpro if somebody could tell how to get involved in that. thanks

• I am from pa and incredibly unhappy. Someone please give me info on how to join a lawsuit

• I guess that is a real feeling a gainst the franchise. This is far from a real business.
  I would like to be in that class action lawsuit against Janpro as well.

• I am a franchisee in pa. At first the sky was the limit. I read the entire contract, and utilized it to my advantage. I ran the numbers on all the accounts with the hours bid and the hourly rate. In the beginning the hours were o.k., and the hourly rate was between $21 to $25. The closer the rate is to $25 / hr, it is possible to make something. However, our master franchisor hears the stories from Virginia or Georgia about the guy that bids at $14 an hour. Whatever he is doing has got to be illegal. Now the master franchisor is trying to sell us on $20 an hour. At every objection, we have a meeting. He sounds like Obama trying to convince the smart Americans how great his economic strategies are. I'll keep my 6 accounts that were somewhat properly bid, and that is it.

• Here is a scenario about a recent inquiry about an underbid account: I saw with my own eyes before accepting the account, the hourly bid was $23.45. The Master Franchisor insisted it was $20 per hour, and what I saw was incorrect. Here is my dilemna, which I know I won't get a straight answer, but I think the M.F. has 2 contracts. One he bills the client, and one he shows the franchisee. Otherwise, why would he insist it was a $20 / hr account, when he knows I would not take a $20 / hr account. I showed him on paper that a franchisee would lose money working an account like this. He changed a number in the Jan Pro EZ Bid Scam formula, and "voila", the time bid went from 2.4 hours to 2.0 hrs, and the actual bid time was 1.8 hrs. No, Jan Pro underbidding? DO YOUR RESEARCH!!! I am not making this up.

  Someone may wonder why I would be doing this and I'm about to tell you all. Between sales and marketing fees and franchise fees, I'm estimating over $17,000 invested. I thought with a franchise, I could use their experience, apply my work ethic, and we could all make out, and I could be fee of my job. Well, over a year has passed, and I am still working 7 days a week, and now the freedom train has derailed. A "little" bitter? Everytime I think about it!

• Listen, plain and simple. If you invest in this business you are stupid. PERIOD. I invested in this business and I am STUPID! It is a scam. If you think differently call me [withheld]. SCAM. If you want I will sell you an Environmental Cleaning Concepts Franchise at a 20 percent discount to Jan-Pro.

• I'd like to point out I don't have an agenda to sell Environmental Cleaning Concepts franchises. They do not exsist. It was my sad attempt at dry humor .

• I to haven had major problems with Jan-Pro In Illinois, I involved with several lawsuits,The major key is to not settle with the franchisor so there can be a paper trail,So they can't tell new franchisee's they have no lawsuits. As soon as I made my last loan payment they started taking away my without giving a chance to correct them.
  I'm a believer you can't do people like this and it not coming back to bait you,they are heartless.