JAN-PRO Franchise Complaints

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• So there is no confusement I'm Jerry V or 1st Amendment. This is in responce to the other so called J person. It's funny how you posted that jan-pro has 7500 people when recently they were boasting that they had 10,000 fake franchisees. If they lost 2,500 people that is a huge amount of loses. To me that is devastating.

  Every person that has called me or talked to me has told me that they can find alot of people in the office that they work from that are very unhappy and that are geting ripped-off.

  Most people are very scared of jan-pro. Jan-pro uses scare tactics. . Some people don't know what to do and many as I talked to on the phone have broken down and cried.
  Do you know how many anonimous e-mails and phone calls I get? People are verry scared and they fear retaliation from jan-pro.

  Have you seen all the post on the many diferent websites?
  Have you seen all of the magazine articles against jan-pro?
  Have you seen the Television special were jan-pro was exposed?
  Have you read the article were a court said that this was a like a modified Ponzi Scheme?

  If everybody wasn't scared of retaliation from jan-pro then I'm willing to bet that 7400 franchisees out of 7500 are getting Ripped-Off and very UNHAPPY with jan-pro. For every happy franchisee I can find 100 that are miserable and getting Ripped-off by jan-pro.

  Plain and simple the whole corporation is bad, from headquarters to the mastor franchisors. The whole tree is bad. I wish I could tell you more but I'm saving it for when we go to trial.

• Before you invest in a Franchise from Jan-Pro please do your homework. This is far from a true business (you are an underpaid contracted janitor), you have no control of the business whatsoever. You are dealing with sales people (they sell a franchise to you, they sell cleaning services to other business and Jan-Pro will sell the account to you) that's the true nature of the business. It is not about you as a franchisee, the more the can turn over an account and the more franchises they sell the more profit for them not for you. I will like to invite Jan Pro corporate gophers reading this complaint board to provide some real numbers: how many franchises sold in the last ten years and how many active franchises making profits? How many times an account is resold on average to franchisees? I really doubt you can provide real answers without compromising the corporation business model.
  To me this boils down to ethics in business. This copied cleaning business model had been taken to an unethical level, and now had been taken to the United States Supreme Court in order to stop the abuse.

• Interesting, makes me wonder why so many people "hate" one company. If that were the case, how does Jan-Pro, Jani-King, Coverall and others continue to grow. If what Jerry V. and others were saying were 100% true, how would any of the buildings get cleaned that each one of these companies has contracts for.

  Jani-king does over 1 billion dollars per year in contract services/janitorial business alone. Does not include franchise sales.

  Jan-Pro does over 600 million dollars per year in contract services/janitorial business alone. Does not include franchise sales.

  Coverall does over 500 million dollars per year in contract services/janitorial business alone. Does not include franchise sales.

  Bottom line, if "everyone" was not making money, if "everyone" was not happy as a "franchisee" then how do these guys still keep growing as far as actual cleaning contracts?

  The facts, being asked for by Felix, most do not exist in the "master" or "corporate level". Those are in the "franchisees" hands to determine. My experience with Jan-Pro is on a "local" basis only. I worked for a Master, that had approx. 40 active "z's". Out of those, vast majority were "happy", some "ok", few "unhappy". The master was a poor example of a "textbook" master franchisee, that's why I continue to say, business model "flaw" is with the choosing of the "master" not of the corporation as a whole.

  You come across as "bitter" about what may or may not have happened to you as a "z", you may have a legitimate gripe against the "master", but I doubt seriously you have the "standing" to fault the Model or the Corporation. If you did, Jani-King, the originator of this model, wouldn't be in the business for over 40 years, even BSCAI has recognized franchise operations such as Office Pride, Jani-King, Openworks and others in their format.

• Jerry, do you want to hear something really interesting?

  FACT: The business model to which you refer actually violates the law in Illinois.

  FACT: Happy or not, individuals in this State, are being taken advantage of.

  FACT: Some of the franchisees themselves are operating in violation of the law.

  FACT: Everyone must follow the law, agree with it or not.

  FACT: The end of this business model is near.

  OPINION: As in most cases, the greed and unethical acts of a few, will cause pain to all those involved.

  YOUR QUESTION: If what they are doing violates the law, why are they allowed to continue operating?

  RESPONSE: Good question. The only answer I can offer is that most State Officials are un-aware of the specific operating methods employed. That is going to change.

  WHY NOW? Because one master franchise owner stepped on the wrong person.

• This is in response to the other ( Jerry ) This is Jerry Vazquez or as some of you know me
  1st Amendment.

  1. You said “why is it that so many people hate jan-pro“. It’s because they are ripping of so many people and destroying families. You to would be very angry if they were Ripping you off or your family and taking food away from your kids. If you would hear the horror stories that I have heard from single Moms, Veterans, or Families you to would be very angry at jan-pro. I’m sure that if someone ripped you off for Thousands of Dollars you to would be very mad.

  2. You wondered how they all stay in business. That’s because not everybody has heard of these fake cleaning franchisors. There is 300 Million people in this country. Most people have never heard of these FAKE franchisors. If you go and talk to your average person they will tell you that they have never heard of these cleaning franchisors. That is why they keep getting more people to buy there FAKE franchises. They lie to you on there sales pitch and you fall for there Lies, Deception, and FRAUD! Remember Bernard Madoff kept his Ponzi scheme going for many many years he was able to rip-off the Rich and Powerful. We are in a different category we are not rich or powerful it is harder for us to take action against these companies because we don’t have the resources to defend ourselves from there scam.

  3. Bottom line is people are not making money. They are TERIFIED of jan-pro. Jan-pro Threatens people! Many people are scared of jan-pro retaliating against them! Many people have told me that they are making less than minimum wage but that jan-pro threatens them so they are forced into staying.

  4. I get anonymous e-mails all the time. People call me all the time but they ask me not to mention there names because they are very scared of jan-pro. I have talked to ladies on the phone who have cried because of what jan-pro did to them. Now I’m not saying every single person is scared of jan-pro but most are very scared of jan-pro.

  5. I have had People in the military call me and tell me how jan-pro ripped them off, how can they do that to people who are sacrificing there lives for us to have freedom. I have had single moms call me and tell me how jan-pro ripped them off. I have had families call me and tell me how jan-pro ripped them off. This is disgustingly sick. I think it’s time the Government and the Attorney General looked into it . I feel that they are in violation of the Rico and Racketeering Acts.

  6. Jan-pro has many complaints on http://www.ripoffreport.com

  7. Janiking also has many complaints on http://www.programcritique.com

  8. Jan-pro and janiking have many complaints on http://www.Pissedconsumer.com

  9. Janiking has many complaints in England on this site http://www.able2know.com they have over 15 pages and over 100 complaints.

  10. Jan-pro, janiking, coverall and cleannet all have many complaints in complaintsboard.com and there is more websites with complaints on all of these companies.

  11. All of these companies coverall, janiking, and jan-pro have many complaints on
  http://www.unhappyfranchisee.com

  12. Janiking has many Lawsuits. According to an article I read on Franchisetimes.com “Taking off the Gloves” janiking has 52 pieces of LITIGATION ! Coverall has settled 26 Lawsuits and I know of at least 7 Lawsuits against jan-pro. At the moment we are waiting for Class Action Certification in the National Class Action Lawsuit against Jan-pro.

  13. I don’t believe that jan-pro, janiking or coverall make that much money every year. You need to prove it. It sounds to me like you are just making stuff up and like a monkey your just throwing it on the wall to see what sticks. Now lets just say that if it was true then it would only be because they keep Ripping of so many people specially new people who have never heard of jan-pro. Remember there is over 300 Million people in the United States. They take accounts away from one person and resale that account a few times. It’s an ongoing PONZI SCHEME! I have talked to people who have told me that they have been sold accounts were they were the 5th person to buy an account! That means that if jan-pro sales an account that they charge $2,000.00 Dollars a month and they sale this account 4x times a months gross amount to 5 different people that is $40,000 Dollars that jan-pro makes plus all the fines, interest and other fees they will make allot of money from this Racket! If they can just simply take an account from you then you own NOTHING! You are paying jan-pro to allow you to work an underbid account were most likely you will make less than minimum wage.

  14. You said that jan-pro keeps growing? Recently the president of jan-pro said that he had 10,000 franchisees. Then the other day you posted that they only had 7500. This means that they lost 2,500 people. This to me is devastating. Get your facts straight. I’m wondering if they are also counting the people who left jan-pro 5 years ago? Also how many of these people who bought a fake franchise with jan-pro bought the lowest package of $1,000? You yourself stated that you work for jan-pro and that your master franchisor only had 40 active people. If your average master franchisor has 40 people you are Not in any way going to get close to 7500 much less 10,000 people. But since you work for jan-pro you have to come in here and LIE and be DECEPTIVE.

  15. You Refuse to answer Felix Question. His Question was

  “I will like to invite Jan Pro corporate gophers reading this complaint board to provide some real numbers: how many franchises sold in the last ten years and how many active franchises making profits? How many times an account is resold on average to franchisees? I really doubt you can provide real answers without compromising the corporation business model”.

  Your answer was the following

  “The facts, being asked for by Felix, most do not exist in the “master” or “corporate level”.

  I hope that anyone looking at buying a fake franchise with jan-pro reads this because here they can read at how you try and hide the facts. I mean seriously how can you say that jan-pro doesn’t have those stats? You have got to be really kidding me. Basically you are just lying. We all know that jan-pro doesn’t want to release those facts because those numbers would be very devastating!

  Corbin Williston of http://www.bluemaumau.com in his recent article “Franchising sounds like a Ponzi Scheme” said that “Janitorial franchisees have long been a source of embarrassment for the franchising industry”

  16. The whole corporation is bad the Whole TREE is BAD. I have had calls from people in 25 different states. I have even had people from Canada call me! The master franchisor was a jerk on the phone when I called him and I‘m not the only one saying this but there has been many people who have called him and he was a jerk to them to. When I called Corporate they told me that they couldn’t help me and other people who call corporate got the same response.

  17. You said that I come across biter because of what may or may not have happened to me. What kind of statement is that? Yes I’m Mad because me and so many people around the country and Canada have been ripped-off . Yes we do have proof that we were rip-off. Infact I’m hoping that government officials like the Attorney General would look into jan-pro because I feel that they are in violation of the Rico and Racketeering Acts!

  18. Did you see the Special report on jan-pro were they were EXPOSED. They showed many people who were getting ripped-off . Many ladies came out and said that they never got there full business completed and that jan-pros checks were bouncing. When some of these ladies went to complain jan-pro kicked them out of the office. How would you feel if you went to complain over a bounced check and they kicked you out. Jan-pro promised to fix this situation and so far it has been a few months and they haven’t fixed anything.

  Jan-pro was recently exposed on Telemundo channel 52 in a program called AL Rojo Vivo with reporter Maria Celeste. Here is the website so that you can see it.

  http://msnlatino.telemundo.com/shows/Al_Rojo_Vivo/video_player?uuid=7d4cfdb4-97e0-4799-9b76-6a38d058e95f

  Did you notice how some of the ladies had there faces covered. That’s because many people are very scared of retaliation from jan-pro. Ask yourself this why does the FTC warn people about buying a cleaning Franchise?

  19. You say that I don’t have the standing to fault the model of the corporation. You have got to be kidding me. They straight out rip-off people by underbidding accounts, by taking accounts away for no reason which is THEFT! and FRAUD! Sorry chump but that is not a business model that is straight out THEFT, FRAUD and a RACKET!

  20. You say that BSCAI has recognized some of these cleaning franchisors. I wonder how many Millions of Dollars they have paid them. Seriously, you have got to be Kidding me. Do you even know how much money they pay magazines like Entrepreneur or the IFA International Franchising Association? I bet it’s in the Millions. They are at the moment lobbying the legislature so that we are not allowed to take legal action and you know that takes allot of money to do. On April 8 the IFA sent a letter to the Massachusetts senator Thomas McGee, Chairman of the legislatures joint committee on workforce development. I just hope that Senator Thomas McGee sees the Scam that these Fake cleaning franchisors are pulling and puts a stop to there FRAUD.

  21. Finally I leave you with this in March of 2010 a Federal Judge said that a cleaning franchisor’s business model sounds like a description for a Modified Ponzi Scheme.

• You are a bitter person, no doubt. Rant and Rave all you want, If you were as ripped off as you say, File a LAWSUIT!!!!! You can take the local "Master" to small claims court for standing, if you have a case, you'll be able to get numerous attorney's regardless of where you live to take a case on contingency basis.

  BSCAI is an independent organization, you obviously don't know what you are saying about an independent organization made up of no one or nothing but commercial cleaning companies and executives of chemical distritbutors, manufacturers of cleaning equipment etc...

  It's not a FRAUD!!! Perform and there is no reason, issue or legal standing that Jan-Pro, Jani-King, Coverall or others would have.

  7500 unit franchisees talked about are Jan-Pro's numbers internal U.S. only!!!

  Other than calling you "BITTER", I never called you a derogatory name. It just shows your lack of class. It also shows, since you refuse to file a lawsuit on your own, that you lack standing in a court.

  Jani-King and ServiceMaster per your statement have been ripping people off for over 40 YEARS!!!! Don't you think after all that time, if you are correct, that someone bigger, wealthier, smarter and obviously of greater character than you would have won a major lawsuit against them!!

  In regards to Felix's comments, no, Corporate office of Jan-Pro, Jani-King, ServiceMaster or I'm sure others do not have that information, that is left up to the local Master to track, The local Master is also responsible for the FDD which is mandatory.

  Question: You've obviously were a "z" at one time, why didn't you bother calling all of the other "z's" listed in the FDD before purchasing, if as FRAUDULANT as you make them out to be, why didn't all of the other "z"s" on that list tell you BUYER BEWARE!!!!!

  You are nothing but a bitter, little man, you need to either PUT UP or SHUT UP!!!!

• Also,

  In regards to the "size" of the various companies, you can find that information out a number of ways, easiest is through BSCAI, but you can search other sources as well including the respective companies websites and of courst MANTA.

  If people are being "threatened", then they have the right to and an obligation to file a Lawsuit, they need to report these infractions to the BBB, they need to file criminal complaints etc....

  As I originally stated, you can RANT, RAVE, act like an IDIOT all you want, but you've done nothing, haven't filed a lawsuit on your own, haven't filed a complaint with BBB etc....

  Go back to PUT UP or SHUT UP!!!!!!

• I need some clarification on some statements from the “other Jerry” please:

  This is from your previous postings:

  “Jan-Pro does over 600 million dollars per year in contract services/janitorial business alone. Does not include franchise sales.”

  “When you have literally 7500 owner/operators throughout a system, you are going to have some unhappy campers for sure. If you had 7500 employee’s, you would have at least 100 people that would complain and say their employer was a lier, cheat, thief etc…”

  If the math is right $600,000,000 / 7500 = $80,000 gross per year per franchisee. Wow, that is good business. I am sorry but to me it does not compute, not matter what. However, I see a good sales pitch on the numbers.

• At the Jan-:Pro that I was associated with, we had over 40 active owner/operators. We had 6 to 8 that were "billing' in excess of $100,000.00 per year, our top one was "billing" in excess of $180,000.00 per year. We were relatively small.

  At one meeting that I went to in Atlanta, the top "z" was doing in excess of $500,000.00 per year in business. Not too shabby.

  I agree fully, that there are issues at Jan-Pro, probably at Jani-King and others, but the "system" as a whole isn't flawed. It's the choosing of the "masters" and the fact that the "corporate" entity doesn't do a proper job of screening those "masters" and "oversite" of them.

  Can't simply "throw out the baby, with the bath water". Jerry V. wants to make corporate pay for issues possibly related to the "master". Again, Jerry V. was obviously a former "z" and he has a grudge, might be "right" to be angry, as possibly some of the others, but as a whole, Jan-Pro isn't a terrible company, needs better management, probably, Rich Kissane wouldn't have been my choice for CEO, he failed miserably as CEO of OneSource, he was "handed his hat" and basically "thrown out" by Cheryl Jones and Tom Persinger. If you want to "go after" something or someone, do better research.

• To all of those seeing stars in your eyes with lawsuits, the coverall case went to trial in Massachusetts. The judge threw out the class action portion of the suit and limited the lawsuit to one franchisee. The franchisee lost to coverall and is required to pay court costs of more than $200,000. I am a former franchisee who has dropped out of Jan Pro and have cooled my jets about filing a lawsuit after reading this.