JAN-PRO Franchise Complaints

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• One of the things we can do is file a complaint with the FTC, Attorney General and if we get Class Action Certification you will be able to join the National Class Action. Please take a moment and file a complaint.

  http://www.Ftc.Gov

  How to file a complaint with the FTC and why you should

  It is very important that if you are defrauded or have been victim to one of these scams that you file a complaint with the FTC (Federal Trade Commission). Filing complaints with the FTC is very important because complaints filed with the FTC get put into a secure database that is used by law enforcement to investigate cases. The FTC does not follow each and every complaint but instead investigates sources that have lots of complaints.

  The FTC will total all the related cases into large case leads and refers them out to task forces for investigations. You are not the only victim of these scams but if we do not file a complaint it may not get the attention deserved. Do not think that you are going to get a call from the FTC because you filed but it can help raise awareness with the FTC so they can take action.
  The FTC however can open investigations against entities that have violated consumer protection laws so filing a complaint is very important in this regard. FTC will not advocate on your behalf or even promise they will investigate the claim however it is one way they can get the information they need to put a stop to organizations that are violating the law.
  How to file a complaint with the FTC

  It is a very easy process but one that is vital to combating the scams that are taking advantage of millions of people.

• This will be my last entry into this site. 1st amendment didn't/doesn't answer any of the legitmate questions nor answer any of the obvious statements that "normal" people answer. He simply cuts and pastes the same stuff over and over again.

  Final statement of facts:

  1. 1st amendment must be taking money from an attorney in order to "blog" on so many sites. All he is doing is taking advantage of the same people he believes Jan-Pro, Coverall and others have taken advantage of.

  2. 1st amendment is out for blood and vengence. He has nothing constructive to do or say about this situation.

  3. 1st amendment has been called out, point by point by someone who has no ties to corporate Jan-Pro, Jani-King or Coverall and he hasn't answered or countered on a single point.

  4. 1st amendment continues to "churn" the same quotes, pages, stories etc. and doesn't answer any real questions.

  5. 1st amendment wants to attack anyone that gives him a point of fact and then he wants to make it personal.

  In closing, the administrator of this site has allowed 1st amendment to post things that others would get in trouble for posting. It makes you wonder why. Sites like these are supposed to be an area for "venting", "for consolement" and "for discussion". 1st amendment doesn't fit that mold except for the venting part. He ends up shutting out and shutting up people who truly want to help. Unless 1st amendment can deny and prove that my statements are false, he needs to be banned from this site.

• To j who says that he is from Indiana ?

  1. I can’t help it if what I paste is the truth and it bothers you and your corporation jan-pro. I guess you Can’t handle the Truth.

  2. You keep stating that I’m out for vengeance and blood. This is your attempt to make me shut up. It’s your ugly attempt to take my 1st Amendment Rights. It looks like you and your company jan-pro can’t handle the dirty truth.

  3. We want justice that’s all. Look at one of the actions we seek , Number 5 of our complaint.
  Page 14 Number 5. Declaratory and Injunctive relief, requiring Jan-pro to cease its illegal Practices.
  Basically this means we want jan-pro to stop hurting and ripping off so many people.

  4. Now you say that you have no ties to jan-pro but before you were saying that you were and INSIDE person at jan-pro? Now you say that you have no TIES to jan-pro. Did you one day just wake up, and all of a sudden you said to yourself I’m going online to talk crap to people who got ripped-off by jan-pro. Did you not have anything better to do with your life.? We just can't believe anything you say. I know that you are still with jan-pro, I just wonder how much they are paying you.

  5. I noticed you used the word “ Churn” that is the word that jan-pro uses when they take accounts away from people for no reason and then resale them to another new person who buys a fake franchise.

  6. You try and say that I just want to attack. Here you go again at your attempt to shut me up, to keep me qiet. We want justice and you try and turn it around, you want to make the victim the bad person. I wonder what you would say if jan-pro ripped-off your Mom. How would you feel then!

  7. You also want the Administrator to not let me post here. Here we go again at your attempt to take my 1st Amendment rights away. Your attemp to hide the TRUTH. This is exactly what jan-pro does to people, it tries to shut them up. I bet you would love to shut everybody up wouldn’t you.

  8. Thank You Administrator for letting all of us post. I feel that the administrator has been very fair in letting all of us post. However you want him to ban people who tell the Truth.

  9. To anybody looking into buying a fake jan-pro franchise this is what will happen if you buy a fake franchise, they will talk down at you and take your business away for no reason if you say something that they don’t like.

  10. I did answered all of your questions but you never answered all of mine. You never answered the following.

  A. How many people have left jan-pro.

  B. When jan-pro was exposed on TV on channel 52 on a show called “Al rojo Vivo” with reporter Maria Celeste the ladies that came out got Bounced checks and when they went to complain at jan-pro they got kicked out. Many of the ladies also said that there accounts were taken away for no reason . Jan-pro said they would fix there situation but it’s been months and they still haven’t.

  C. You called me names and trashed me because you wanted me to show you proof that I was taking legal action against jan-pro. When I offered to give you a copy of the Lawsuit and send it to your e-mail address you changed the conversation or simply refuse to do it.

  D. Corporate knows that there is so many problems but they still refuse to do anything about it. They still haven’t done anything to fix the situation. So this is my proof that the whole corporation is BAD. When we called Corporate they wouldn’t help us. We called them and asked them for help and they just wouldn’t help us. We tried to get help from them and they would not help us they just ignored us. We had no choice other than to seek legal help. I have received calls from almost every state jan-pro has a Franchise at even Canada.

  E. Why does jan-pro take accounts away from people and then resale them? That is Theft and Fraud.

  G. Why does jan-pro underbid there accounts so low that they pay bellow minimum wage ?

  To jan-pro corporation,

  You have hurt so many people, you have hurt so many families. Please stop doing so and rectify the situation.

• 1st amendment has not ties to any corporation, lawyer or makes not money out of this. Invested in a Jan-Pro franchise and did not get what it was promise, worst yet he was treated like an worthless employee after all of the money paid for the franchise like myself. However, like I said before there are some corporate gophers involved in this site that is to the point that is ridiculous the claims they post (from average franchise gross income, to average cleaning square feet per hour).

• I'd like to throw in my .02. Jan pro underbids because they do not care about the franchisee making profit. They get their royalties and sales and marketing fees no matter what. 20 percent of a 100 dollars is better than 20 percent of 0 dollars. I own a successful cleaning service. 4,000 sf of QUALITY production per hour is flat out bull shit. Can you do 4,000 sf of half ass production...sure...but Jan-Pro comes around with their little 50 point check list and knit picks then has their reason to take an account. Realistically a motivated employee could do around 2000sf of quality production per hour. I also want to know how any cleaning service on the planet could operate successfully with a 10 percent profit margin? Your company would need to have 300,000 in revenue before you could even pay yourself poorly for running and managing it. When people invest in Jan Pro they give you all this hype about how you will run your own business and control your future. Making '12 an hour on your own terms' isn't running a business its being the business and getting paid shit to do it. Jan Pro is misleading, a rip off, etc. To say anything different is flat out silly or unintelligent. Running a competitive orginization is diificult enough before you have to give away 20.5 percent of revenue. Jan Pro has a 950 dollar package because they prey on the weak and uneducated. They know these people have no clue what's going on, can treat them like dogs, and throw all the underbid contracts their way. Jan Pro works out OK for the people who invest 40k because the Masters know they can't treat someone who h

• has an extra 40k lying around like an asshole Ever notice no successful business people invest in a Unit Franchise its because its a poor investment the smart mney stays away you are better off buying US Treasuries or working at Mcdonalds Jan Pro looks for Masters who can sell Jan Pro makes its money from selling franchises and selling accounts they dont care if they have to underbid an account to get it they get paid no matter how underbid it is investing in this company is a pooor poor idea and anyone who argues for it is a puppet or not as sophisticated as they say Your ROI with this company is peanuts if you can even manage to stay afloat again i have to laugh at 'own your own business with Jan Pro..do the work and make 12 an hr with no benefits ' haha Where to I sign up for that rip off? i dont know if what Jan Pro is doing is illegal..im no lawyer what i do know is its a poor poor investment aka a rip off. And Jerry if you think this is a great deal you tell me what kind of business you want. Ill chatge you a fee, ill get you the work and charge you a fee, ill take 20.5 percent of your revenue, ill underbid because I don't care if you nake a cent...and oh yea. Don't let me forget to mention I will own the contracts that generate the revenue.

• Jerry, you seem like a rational man. Jan Pro is a terrible investment and I would consider it a rip off. I don't know how any intelligent business man can argue in favor of a Jam Pro unit franchise. I myself get mislead and screwed by Jan Pro. I am a successful business man and operate a cleaning service that generates 6 figures of revenue. Since you feel Jerry is no good to deal with how about you post questions you would like answered and in defense of Jan Pro and Ill tell you why and with experience in an educated way why that's not the truth. I don't understand how you can stick up for a model like this when you have no experiience with it. So let's have an intelligent discussion and all the people who read this site can decide for themselves

• To Joe A,

  I concur with what you have to say regarding the underbid accounts. Its nice to see someone on here with some true business sense. This is where most of the reform needs to take place. I believe that aside from simply perfoming the due dilligence when it comes to 'gettting in the bed' with Jan-Pro, most franchisees get the misconception that they are being ripped off, when they truly have no idea about how the bottom line numbers are generated in this business. Jan-Pro doesnt care about you making a profit, such as any other large major franchise organization. Thats what we need here is some perspective on things. Imagine being a Subway franchisee, and having little to no control over the regional owner who wants to put 17 stores within a quarter mile of each other. His goal is to increase market share and revenue for the brand. NOT YOU! Same here, Jan-Pro is in competition with the other Big 3 and they want to have their name in as many places as possible and in doing so, they enrich themselves greatly. There honestly isnt any true incentive in associating with any cleaning franchise company period. The costs associated with acquiring new business with these brands are extremely inflated. The ongoing fees are unjust and are not in line with actual real world costs (ex. Insurance 6% of monthy billings 2,000,000GL/50,000Bonding $25.00-6,000/mth when you can purchase 1,000,000/25,000 (which is all you really need)! Bond for less than 500/yr. They are making a hefty profit on selling franchisees insurance! They will encourage you to participate in their plan by telling you independent insuarnce is to pricey or they jack up the minimum coverages to make it expensive) Sales & Marketing fees are an absolute joke! If you do it right, it can cost less than $5/ customer to market yourself to potential customers (AdWords, Website/Blog, In House Promotions, Networking& Referrals, Cold & Warm Calling)

• With computers and technology being what they are, you could also do your billing and A/R for a fraction of what Jan-Pro takes! The only thing that they keep you in the dark about is how to measure and bid ur own jobs because this effectively puts them out of business! I am a hobbyist programmer and I am currently developing a piece of software that will allow you to put together professional and accurate bids. It will be available for download from the internet and will be hosted on a website that I am developing to service the needs of janitorial professionals. My vision is to bring us together as a community and not to bicker and debate over that which we have no control. It will have all the resources that you cant find anywhere about how to grow and be successful in this business. (To Former Jan-Pro Operations Manager: I would like to collaborate with you on this effort. I know you have a wealth of knowledge and people across the country can benefit from what you have to offer). I will post the links on this site when everything is ready) THIS IS THE BEST AND MOST EFFECTIVE WAY TO SHOW JAN-PRO that we wont tolerate the BS they hand out and once there are no people left to buy franchises or to pay S&M fees, they will reform or collapse under the weight of their own mayhem.

• I do think its a rip off though. It may not be illegal (I don't know, I'm not a lawyer) but it is a rip off. For everyone who gets pissed at Jan Pro just compete against them. Its not hard. If you delt with Jan Pro you have the insider view of how they operate, their tactis, and the knowledge of every other internationals tactics. After Jan Pro screwed me I did that. And I did it with 0 dollars. I got a professional logo designed (90 bucks), business cards (35 bucks) and liability insurance (500 a year seperated into monthly payments.) I picked up a phone book and called everyone in it and said 'HI my name is Joe. I own ... We are a commercial cleaning service expanding into the area. We provide service unparalleled to any other company around. Would you be interested in setting up an appointment to get a free estimate and hear more about us. 5 months later I bill into the 6 figures at 23 an hour at how long I decide it will take. I make them pay me back for what they stole from me by taking their accounts.