JAN-PRO Franchise Complaints

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• Jerry:

  Please send me contact information for "Webster" - I will be happy to send them some of my information.

  In regards to your questions, my standing is one that my termination was in violation of public policy.

  Yes, I have information that most do not; I have witnessed things most will not see. And yes, it is my intention to use that information against the owner. In my case its personal not business.

  The non-compete, (even considering the "Sunbelt" decision), is worded in a way that it will not be enforcable in Illinois on numerous grounds.

  Change is coming, it will just take some time.

• 1st amendment: No common ground with you is there? I go back to a reasonable man realizes when there needs to be negotiation and when the overall good for the many outweigh the few.

  1st amendment: It is obvious you don't care abou the thousands of current owner/operators in the system, cleaning facilities on a nightly basis. You keep harping on the "past ones" and forgetting about the current one's. When you disregard those in the system currently, you lose validity in your argument.

  Defamation, when? Do you even know what that word means? Someone comes in this site and turns it upside down with reasonable talk, reasonable propositions, atttacks the fact that you are constantly "pimping" your attorneys name, website and then questions the fact you may/may not be getting something in return?

  You claim there are no good master owners, all of Jan-Pro International employee's are thieves, all master owners have stolen, committed fraud, lied to, decieved you and others and no one counters your statements until me. So what do you do, you call me names, you claim I'm on "crack", you claim "I know nothing", you claim "i'm full of monkey dung" etc... It language like that, statements like that, that I questioned the "oversite" by the administrator and my comment was as follows " I wonder why he allows 1st amendment to get away with things that the rest of us would probably be in trouble for?"

  You keep going down the same paths over and over again, you claim you are the "victim", you have no fault at all in what happened to you, you were "unintelligent" when you read the FDD, you were "forced" to sign the contract, you were at no fault when you had your accounts taken, your accounts that were taken were "underbid", you stated that the "corporate entity" is to blame for all your ills, your loss. Someone offers a differing opinion, shows where your lawsuit will be "ripped to shreds" and yet you still don't listen. Sad really, you have an opportunity to truly do good, yet you only care about yourself and a few disgruntled owner/operators.

• Former Jan-Pro Operations Manager: Trust me, I fully understand where you are coming from. I truly was very "disgusted", "discouraged", "pissed", "disappointed" and "hurt" when I left Jan-Pro myself. I left well before I would have been terminated, it is very upsetting when you see the things that you see, hear the things that you hear, witness the lack of respect given to the owner/operators which I truly do see as "investors" and when you bring those facts up to the "higher authority"and they do nothing, say nothing, question your motives and your honesty.

  At the same time, there are things you were trusted with that could not/should not be revealed and as long as the paid you what you were owed, in my opinion they deserve that "respect". Of course, that is voided if something was "illegal" then you have an obiligation to turn your information over to the proper authorities.

  I wish you well in your endeavors, if you wish to find out information on Webster they have a website full of information including names, phone numbers, emails etc...

• Jerry:

  I fully intend on giving the master owner the same "respect" he has shown me and others.

  I could not find a web site for Webster, if possible could you provide it.

• Former Jan-Pro Operations Manager: it's http://www.webstercapital.com

  good luck with your endeavors

• 1st amendment, Jerry "V", LoveAmerica or other screen name you are going by today:

  What happened, didn't have a good enough come back on the issues that I raised in concern to your lawsuit envolving, Jan-Pro, Coverall, Jani-King. What about the law firm you are "pimping" for, waiting on a response from them to send?

  Let's review for a moment in regards to the "basics" of your lawsuit:

  1. FDD and UFOC: Too difficult to understand, was too unintelligent to gaither, even with those facts, I still gave Jan-Pro $5,000.00 of my hard earned money because they "held a gun to my head", "forced me to sign", "on medication" and/or "wanted to/needed to blame someone else for my failure".

  2. Account status: They were too far underbid. Not only that, they took my "too far underbid accounts from me without warning". So because I was too busy complaining about Jan-Pro on at least 10 different websites, "pimping" my attorney's all over the place, decided it was best to get into different business all together.

  3. Jan-Pro committed fraud, decieved me, violated RICO statues etc... Of course, can't prove any of that, just wanted to make the "charge" because its more serious than the actual "fact"

  4. All Master Franchisors across the country are thieves, they committed FRAUD, THEY STOLE, can't remember all the rest, just know it was terrible. Of course the only one that you have any "direct dealings with" is the one you should have any "standing" on. Because of your previous statements, wondering how much of that is true.

  5. Going to put Jan-Pro out of business. Still cleaning several thousand accounts each day, still have 7500 to 10,000 unit franchisees (your figure, my figure)

  Just wondering what happened to you, having a withdrawl. Must need more "crack cocaine" or "monkey dung" in my life.

• To j from Indiana ? To your June 15th responce

  1. You say that I have no common ground? You yourself said the following:

  ““ I truly was very “disgusted”, “discouraged”, “pissed”, “disappointed” and “hurt” when I left Jan-Pro myself. I left well before I would have been terminated, it is very upsetting when you see the things that you see, hear the things that you hear, witness the lack of respect given to the owner/operators which I truly do see as “investors” and when you bring those facts up to the “higher authority”and they do nothing, say nothing, question your motives and your honesty.””

  Even you admit that there is no negotiating with jan-pro! Also there is not a few people getting ripped-off you know that there is thousands.

  You said that you left before they terminated you, can you tell us why they were going to terminate you?

  2. You say that I don’t care about the current people who work a fake franchise with jan-pro. Again you make things up. I know of people right now who want to leave because there accounts are so badly underbid that they make less than minimum wage. They have told me that they would leave but that jan-pro will come after them for more money. I talked to women who have cried because they wanted to leave jan-pro because they were making less than minimum wage and jan-pro wouldn’t let them leave. It was sad because she had to work months for free so that she could finally leave. Hey j from Indiana would you like to talk to her???

  3. Yes you have defamed me, slandered me, and told lies about me. You accuse me of wanting blood and called me dirty names and then you call my attorneys Pimps. You have threatened to follow me on the internet and you tried to get the administrator to kick me out. Is that what jan-pro thought you to do?

  4. The reason I have put my attorneys website is because so many people that got ripped-off want to come forward. It’s not easy finding franchise law attorneys. When I was still working for jan-pro and I would go to pick up my check at the end of the month I would always see people outside talking. They always looked Mad and some very Sad. They would talk about how jan-pro was ripping them off and that they needed to get together and find an attorney to see what they could do.

  5. When you lie and you say that I want fame you lie. Then you threaten me and say that you are going to follow me on the internet. Then you try and get the administrator to kick me out. Then you lie and say that I don’t care about other people and then you continue to lie and say that I want Blood and then you call my attorneys Pimps and then you say that the master franchisor that you worked for was good but then you say that you were going to get fired and then you wonder why you sound like a monkey on crack! First you say that the place that you worked for was so great then you say that you were going to get
  Fired ??? Which one is it? You say that you were an insider but you don’t even know how many fake franchises jan-pro has or had or how many Thousands left. You say that you would never buy a fake unit franchise from jan-pro but you try and get other people to buy one. You say that you are no longer with jan-pro but you are here everyday constantly attacking me, I wonder why?

  6. Again it’s not a few people who got ripped-off. It’s thousands around the country. How dare you call them disgruntled. If you or anybody in your family got ripped-off you to would be mad and you wouldn’t be saying disgruntled. For your information jan-pros attorneys agreed that the contract is very hard to understand and they said that you should get an attorney. Ask yourself why would jan-pro make something so hard to understand? You know why don’t you? Why do they make something so complicated when we are going to be cleaning, vacuuming, throwing out the trash, sweeping and moping. You want to blame me for getting ripped-off. You want to make the victims into the bad people. I was told that I would make $25.00 Dollars an hour, I was told that they had great training, I was told that my business would grow. It was Fraud, Deceit and Misrepresentation. You say that our lawsuit will be ripped to shreds and I say that by the time we present all of our evidence it will singe the hair off a monkeys rear.

• To someone who calls himself jerry ? Who says that he is from Indiana ?
  This is in response to his post on June 16 th

  1. You wonder why I call you a dirty little monkey who throws his poo at the wall just to try and see what sticks at the wall. You were crying and jumping up and down and telling me that I should take action and show proof that I was taking legal action against jan-pro. You attacked me and you TOLD me that I should PUT UP or SHUT UP. You told me that I should put my neck out there and to either show PROOF that I was taking legal action or to shut up. You wanted proof and you wanted me to show court houses and you wanted me to show case numbers and you wanted me to show Dates and documents filled. Then you kept posting it over and over and over again. So I say no problem I can send you a copy of the complaint / Lawsuit paperwork. I tell you to go to complaints board.com and that you can find my e-mail address there. You can e-mail me and I would e-mail you back the documents. However you wouldn’t do it. You wont do it except change the conversation. You want the proof and I offer it to you and then you change the conversation! You then change the subject and you start to say that I just want to sue and that I want fame and you called my attorneys pimps.

  It seems to me like you are very confused. First you say that I should take legal action and that I should either put up or shut up and then you ask me for proof of the lawsuit. Other wise you tell me to shut up. Then when I prove it to you that I’m taking legal action you do a 360 change and then you say that all I want to do is sue. Then you say that I’m only looking for blood and fame and you call my attorneys pimps. Which one is it make up your mind.

  You keep calling my attorneys Defamatory names and you keep Slandering them. For your information when I used to go to the jan-pro office to pick up my paycheck. I would always see people outside talking. They always looked very sad or very mad. They said that they were getting ripped-off. We started exchanging phone numbers and we decided that we needed help. We needed to do something because we could no longer take the abuse from jan-pro. We decided to get together and have a meeting. When we did we concluded that we had no other option than to look for legal help. We all started to look for attorneys. We looked at different attorneys and we decided to go with the ones we have now. We asked them to please help us. So you need to stop your Defamatory and Slandering remarks towards our attorneys

  2. You know very well that the FDD is very confusing hard to understand and Deceitful. It’s just like trying to read Tax Code.

  A. Jan-pros attorneys agreed that the contract is very hard to understand. Even they told me that you should get an attorney to read it to you. These were jan-pros attorneys saying this. Ask yourself this if we are simply cleaning buildings why do they need to make something so hard to understand and so complicated to the point that you need to hire an attorney to translate it to you?

  B. Bernie Madof ripped-off a lot of Rich and Powerful Smart people. He got away with his scam for many, many years. I was made promises and those promises were lies. Deceit and Fraud just like Bernie Madof used on other people.

  C. The Attorney General in Maryland warns about cleaning franchisors and the FTC does the same thing. A few years ago the FTC Fined a few different cleaning franchisors each $100,000 because they failed to disclose important information on there FDD.

  3. They did commit Fraud they told me that I would get accounts that would pay me $25.00 Dollars an hour and that was a lie they paid less than minimum wage. They did deceive me. I’m not an attorney but I do feel that they are in violation of the Rico and Racketeering Acts, I feel that there is enough evidence to prove the violation of the Rico and Racketeering Acts. Even a judge said that the way a cleaning franchisor was doing business was like a modified ponzi scheme.

  4. Like I said before people from 25 Different states have called me including Canada. Some have picketed jan-pro some have exposed jan-pro on television and some have appeared on magazines and newspaper articles and all have been from different states and parts of the country. Almost every state were jan-pro does business I have received calls from. Every person that has called me has also told me that they know of a lot of people who are getting ripped-off.

  5. What you forgot to mention is that most of those are probably the smallest package. However more important is how many thousands have left jan-pro.

  6. Don’t worry if I don’t post on here every day it just means I have been busy but I will never stop this struggle for justice.

• 1st amendment, Jerry V. or Iloveamerica, The problem with you as the "front man" for your attorneys is your consistent meandering around the facts. You get some right, most wrong and you continually lose the validity or "standing" of your argument.

  1. Never called your attorneys "pimps". Accused you of "pimping" for your attorneys. Though I did state, I felt your attorney's were out to "line" their own pockets, gain fame, care little about you or the thousands of current owner/operators.

  2. You really don't care about the "thousands" of current owner/operators, because when I gave you a scenario to "play out", you didnt answer, still haven't answered "what's next".

  3. Never said "My Master Owner" was a good one. Stated that their were "good one's" one's that were doing "right" by their owner/operators, doing "right" by their customers and doing "right" by the Jan-Pro name. Mine was a "joke", he wasn't as bad as some, but he didn't love this business, didn't/doesn't understand the importance of the owner/operator as a whole. Reason I was about to be/possibly be "terminated", was for numerous owner/opertor violations that he had committed, jeopordizing accounts due to having a family member, known to have felony convictions "in charge" of operations. (in other words, if the customers had found out this individual had access to their alarm codes, keys to their facilities etc... that would have been a terminatable offense and the owner/operators could have lost those accounts without doing anything wrong). He also committed other acts/violations that was/should have been "sacred ground" in concern to owner/operator and "master" relationship.

  4. I have been consistent in my criticism of Jan-Pro International and the "lackies" in charge of it. They don't care about this business as a whole, they certainly don't care about the owner/operators as a whole and they have caused most of the problems associated with these lawsuits. You can't "hate" the business, "dislike" the people performing the work for the business and do nothing about "masters" that are clearly "out of control".

  However, to say all employee's of Jan-Pro International are thieves, uncaring, etc... is totally incorrect. I have met several of them, had "dealings" with some of them, found them to be competent, caring, hard working people. To say that all "master owners" are thieves, liers, deceitful etc... is equally as wrong.

  In regards to "your issues". For you to "take" someone's word and invest $5000.00 of your hard earned money that you would make $25.00 per hour in the "cleaning business" shows you didn't want to or care to do your homework. No such animal ever existed in the "cleaning business" , only time you make that kind of money is on "special services" such as pressure washing, window washing, floor cleaning, carpet cleaning etc... Even on a "good bid", you make 16 to 18 maximum.

  The FDD is what it is, my statement still stands though, if I didn't understand something, I would give it to someone else, an attorney, an accountant, someone smarter than me to read. You still didn't have to sign, no one was there with a gun, twisted your arm, threatened your family if you didn't sign. You had "freedom" to walk away. You didn't, you signed without reservation and because you did, you had an obligation to do/abide by the rules of that contract.

  The UFOC part, must have updated information on all franchisees currently doing business with the master, those no longer doing business and any/all lawsuits that are envolved at the time of signing. If you couldn't reach the majority of those, then I would have requested and updated list, if they couldn't provide, then I would have walked away. If the UFOC was not proper, then you have a right to sue, based upon that.

  Forgive me for not knowing "who" you were when I first started "writing" here. I will fully admit, you have put "your money" where "your mouth is" in regards to suing Jan-Pro. But my question was then, still is now, what's next. I believe that all you want is to gain fame, little fortune (probably won't even get your investment back) and you still haven't thought about anyone else. You still believe everything at Jan-Pro is bad, I disagree, though changes need to be made, though issues need to be resolved, I still believe that for "some" people a unit franchise is a good investment. Even a "life changing" investment, not to the degree of 100% financial independence, but for those people that want to put a child through college, that want to purchase their 1st home, for those that want to purchase a newer car, for those that want stable supplemental income, for those that want an "investment" that will continue through their "golden years". This is it. If handled, supported and done correctly.

  You claim to "have proof", well you should have shown that "proof" by now to the Jan-Pro lawyers, if you had "anything" that they felt uncomfortable with, they would have initiated settlement talks, like Jani-King and Coverall have at different times. Granted attorney's can be arrogant, but when representing a corporation with "stock holders" or in this case "equity partner", they usually "air" on the side of caution and want to "dispose" of matters such as these quickly and quietly. That should say something to you and to your attorney's.

  In closing, I feel for the owner/operators having to work "with" master owners such as the one I worked for, I feel for the owner/oprators that were "mislead" and were "mistreated" and my heart has and will continue to "go out" to them. However, I feel you are in this "fight" for a different reason, you don't want to "reform or change" this situation, you want "blood and vengence", you don't want to make things better for the majority, you want to make things better for the few, you don't want to do "right" by the thousands of hard working, classy owner/operators that are working in their accounts day/night in and out now providing quality service and have made just as much investment or even larger than you did, you want what you and your attorneys want and that's "fame", possible "fortune" and notority. I have no problem with that other than you need to "come clean" and admit that.

  In other words, "give up" on any financial award, cover attorney's fees only and go for "reforming" the industry as a whole. You won't, your attorney's won't, so call this what it is, "out for yourself and a few".

  Finally, you keep harping on the "thousands" that have left Jan-Pro, who cares how many have left, what's that got to do with anything? Some left in "our group" simply because they moved, one went back to Africa, one moved to Arizona, one other moved to Illinois, granted, some left because they didn't want to do this any more, but even with all of that, we had no more than 10% turnover in a year's time.

  I don't think there are "thousands" that have left, unless you are looking at "total numbers" since Jan-Pro was founded. Your attorney's can request that information, but you could only get it for the last couple of years. Before that, it was "in house" or with the "masters" only, I doubt they even tracked it.

• 1st amendment, Jerry "v" or iloveamerica,

  Getting tired of the same old "crap" spewing from your writings. In closing comments, let me give you some "predictions".

  1. Jury will find Jan-Pro "not guilty" on the following subjects:

  a) Misclassification of employee's. There will be no proof that any harm has been done by Jan-Pro against the Owner/Operators in question.

  b) FDD, though it may be difficult for any "non-lawyer" to understand, there was ample time, ample opportunity for you and the other Owner/Operators to take to a professional, attorney, accountant or significant other to advise.

  c) Accounts "underbid", don't even see how this is relevant, but in all honesty, Jan-Pro will/can offer literally dozens of professionals with many impressive credentials to speak to the "underbid" allegations, again, it will be not guilty.

  d) "Stealing" your "underbid" accounts from you, bet you a dime to a dollar they have paperwork, copies of emails, statements from yours and other customers justifying the pulling of the accounts.

  e) Deception/Fraud, your word against theirs, you state they told you, you would earn $25.00 per hour cleaning commercial accounts, guarantee if they said anything close to this, it was as follows" If you handle things correctly, flow your work, train yourself and/or your people, you have the "potential" of earning up to $25.00 per hour". Much different story, doubt anything close to $25.00 per hour was ever mentioned even in California.

  f) RICO and Racateering charges, proof not there, charges made without full knowledge by you, doubt any of your attorneys that you are "pimping for" even came close to saying that in a court of law.

  You say you spoke to dozens, then hundreds and now it's thousands, of owner/operators both current and former. No wonder you can't/don't respond to my various legitimate questions.

  If I were a Jan-Pro attorney, I would love to have you on the stand. You don't know what to say, how to say it and in all honesty, you are too emotional, too unprofessional and you "say too much"!!!!!!!

  Maybe one day, you'll wake up and realize what I've been saying all along is true, and your attorney's will realize there is nothing there and before they lose all credit with the court system, judge and the owner/'operators they claim to have "best interests" for, they will sit down and work out a reasonable settlement which includes proper oversight and reform.