JAN-PRO Franchise Complaints.
Janitorial franchises like Jani-King, Coverall and Jan-Pro are quite controversial, with detractors warning that franchisees are really just buying low paying jobs… or worse. UnhappyFranchisee.com asked: Is the JAN-PRO Franchise a Scam?
Here are some of the comments we received:
N LYNN wrote:
“We have an account we no longer wish to service – it doesn’t pay enough for all the work required.
“We gave them notice that we would no longer be working that account, but they say we can’t quit it until they find someone to fill it. I don’t think they are trying very hard. “
Jeff wrote:
“These guys underbid all the competition, so low that no one can make any money. If you buy a franchise from Janpro, read their contract before anything. Don’t gave them any money until you read the contract. You can Google them and read anything on Ripoff report to see what their former franchise people have to say about Janpro. I agree, they pay so low there is no way you can hire anybody, so low you will have to hire illegal immigrants to work for nothing because you can pay enough for the minimum wage because they bid so low onthe job and suckered you to buy the account because the cleaning is getting done for nothing…. Search and research if this business is for you, it is not a 100K business like you think, it takes a lot of work to earn that.”
Patty wrote:
“Beware, Beware, Beware!!!!!!!!! Jan Pro franchise is a huge rip off. The business tactics they use are very deceitful. They lie to you to get you to buy into the business and AFTER you have given your money to them you find out the truth. You will not make money unless you work 24 hours a day and do all the work yourself. Find an ongoing lawsuit and join in if you can or start your own lawsuit against them to get your money back.”
Jerry wrote:
“I to got rippedoff by jan-pro. They got me accounts that payed so low that I was making less than minimum wage. Since I posted my Phone number on another site I have been geting Tons of calls from people all over the country. I cant believe how many people from all over the country have called me. I even received a call from Canada. It’s really sad how jan-pro keeps ripping off so many people and so many families. What is really sad is when they ripoff single Moms. Now many of us from all over the country are getting together and we are taking legal action. I’m now a member of a National Class Action Lawsuit.”
ARE YOU FAMILIAR WITH THE JAN-PRO FRANCHISE? PLEASE SHARE YOUR THOUGHTS & EXPERIENCES – GOOD OR BAD – BELOW.
READ MORE ON JAN-PRO:
JAN-PRO: Is Jan-Pro a Great Franchise Opportunity?
JAN-PRO: Is JAN-PRO Franchise a Scam?
JAN-PRO UnhappyFranchisee.com Responds to Jan-Pro Threat
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View Comments
To anyone considering a Jan-Pro franchise:
Jerry provides two compelling reasons to avoid this franchise. First he states that the top leadership is flawed, that the company is run by a CEO who simply collects a paycheck and, in his words, doesn't have an ounce of sense.
Thanks for that insight, Jerry. Why would anyone pay money to get on a ship being steered by the incompetent and untrustworthy?
Another reason Jerry gives for avoiding the Jan-Pro franchise opportunity is that some (not all) of the Master franchises are dubious, untrustworthy and engage in unethical practices. Since Jerry is unable to provide a list of whose naughty & whose nice, buying this franchise is obviously the financial equivalent of russion roulette. Thanks for that warning, Jerry. You're right... why take that chance?
The fact that Jan-pro corporate is unwilling or unable to police the "bad apples" (your second point) confirms your first point that management is inept & untrustworthy.
You know an opportunity is suspect when even its defenders provide reasons to steer clear.
Guest:: At lest my motives are "pure". I want to "reform" a portion of the industry that needs reform badly. For you, though it's much more than that: Let's take a moment to "recap" the lawsuit and the "misgivings" of the one described so brillantly as "guest".
1. Vested interest. We all know Jerry "v" has an interest as he has "Pimped" himself on a regular basis as "the lead plantiff in the class action lawsuit against Jan-Pro". "Guest" we believe is either an attorney or he is the local SEIU steward in MA. either way, doesn't really matter.
2. Based upon general reason, it is pretty easy to "summize" that someone other than Jerry "v" is paying his group of $250 to $500.00 per hour attorneys other than him and his "merry band of disgruntled franchise owners".
3.Yes counselor for the record, " I have openly and repeatidly called for the removal of Rich Kissane, I have openly and repeatidly said there are "bad apples" and that "corporate Jan-Pro needs to handle those "bad apples" correctly"
4. For the record, I have torn to shreds "jerry v" and his "merry band of disgruntled former owner/operators" lawsuit. I have stated where he failed, how he failed, who he failed and why he failed. If everyone viewing this post is like "jerry v" then I strongly suggest they don't purchase an opportunity either.
5. You know what all of the above gives me, versus you, credibility!!!! Never said I was a "friend" of Jan-Pro. Sorry it took you so long to "catch on". Must be that "black eye" you were given when "liz" pointed out you were making mountains out of the wrong mole hills.
More to come..........
Guest: You forgot to use "quotes" when you are "quoting someone". I know you have to charge extra to the SEIU, because of the payment plan for monitoring and responding on this site. But it's ok. There are no shortages of "quotes".
Let's give a "shout out" to the thirty (30) thousand owner/operators in the "big 3" that service their customer nightly. They are still 'On the Job" despite the utter contempt and dismay of "guest" and 1st amendment.
More to come........
1st amendment: Time to recap why you are going to "lose" your lawsuit:
1. FDD- We've established that you didn't bother reading it, taking it to someone to read for you, that it's full of language that is from the FTC, State Govt. , Federal Govt. and a bunch of attorneys. You still had time, opportunity and you "chose" not to read it or attempt to get someone to assist you.
2. Underbid Accouts- We've established who bids what, how bids are put together ,pricing structures, who the real "whores" of the marketplace are etc..
3. Fines against humanity- Since you didn't bother reading the FDD you didn't see the areas where customer service, customer contact, contact with the regional office, performance duties etc... are allowed and usually on done in order as a "last ditch" effort to get your attention.
4. Stole my accounts- Customer sent Jan-Pro an email, wrote a letter to ask for your removal because of performance related issues. It is their right to do so, under the cotnract you didn't bother reading, though you got it.
5. Misrepresented " how much money I was going to make": You've got no proof, only your statement. I think we all know where this is going.
So, once a jury of your "peers" see's and hears all the "evidence" from both sides, they come back with the only "judgement" that they can, let me ask you a question, what's your gameplan for payment to Jan-Pro for attorneys' fee, filing fees, court fees etc... when you lose. Maybe you should plan that out better than the "aiwah" bunch with Coverall. Or did you get something in writing from the SEIU stating they would "pick up" your "judgement costs". If not, might want to do so.
More to come..........
To anyone considering getting involved with Jan-Pro:
To recap some of the statements Jerry, an alleged Jan-Pro insider, made that make a strong case for staying away from the Jan-Pro franchise:
1. He would not buy one. Jerry states that if you have cleaning industry experience, like him, there's no need to buy the franchise. So it would be logical to team up with someone with experience, or work until you get the experience, but by all means don't buy the franchise.
2. The FDD is incomprehensible, and if you sign it and later learn about all the tricks embedded in there to be used against you, people like Jerry will ridicule you for being so trusting. Why bother?
3. The CEO and Senior management hasn't a clue. Based on what Jerry says, why join such a poorly managed company?
4. Some of the master franchises are corrupt and will screw you over. Since Jerry won't name names, why take the chance you're buying from one of the "bad apples"
5. Jan-Pro does not have the ability to control its Master franchisees and therefore does not have control of the brand they license to their franchisees.
6. Despite his own arguments 1-5, Jerry still encouraged prospective owners here to pursue a franchise with Jan-Pro. What does that tell you about their concern for new franchise owners? That they would encourage investing in a corrupt, ineffective company with management that should be ousted?
If Jerry had the courage of his convictions, he would be calling for a moratorium on all new Jan-Pro franchise sales until these problems are rectified, until the bad apples are brought under control and until a CEO "with a clue" is leading the company.
Logical recommendation, Jerry?
Guest: When will you finally be honest, well I already know the answer to that question don't I. Especially since you have a "vested" interest in making sure that Jan-Pro especially is "held under water".
1. I told everyone not to trust you, me and especially 1st amendment
2. No I don't care for the upper managment of Jan-Pro as noted prior
3. No I don't think all Masters are properly run. Of course, you like making false statements such as "all masters are corrupt", therefore as usual, you lack "standing' that's a term you understand.
4. Never said they don't have the ability to "control", said they needed to exercise control.
5. I told people to make up their own mind. Again, you like to "skew" things to fit your "issue".
That's funny when you talk about "courage" you won't even reveal yourself nor your motives. Here's a "genuine thougt" for you, how about you reveal yourself, tell these "listeners" who you work for, what your agenda is and let them see for themselves who the "honest broker" is.
More to come..............
Guest: Logical recomendation is, "your an idiot". But I digress. Hope to see some more of your twisted thoughts and can't wait for 1st amendment to come back onto the site with more of his "mind numbing" cut and paste critiques that will be from:
1995, 1998, 2002, 2005. Of course, he still hasn't told anyone about the monies that the "aiwah" crew owe to Coverall. Can't wait until he has to come up with the money when he loses. Or did you agree to cover his loses. Since he's "pimped" your law firm all over the place.
More to come........
Actually, I didn't say "all masters are corrupt." I quoted you as saying some are, which you did. You also said the CEO doesn't have an ounce of sense, and that corporate doesn't crack down on the "bad apples" in their ranks.
So if someone is looking for a franchise company with poor upper management and untrustworthy masters in their midst, Jan-Pro would be a good choice in your estimation? If they're not, Jan-Pro is not a good choice... based on your expert observations? Simple logic.
At the risk of confirming your labelling me an "idiot", I must confess I don't know the meaning of a term you used. What's the meaning of the term "Dilusions of Greatness"? Can you explain?
Guest: Would you mind "cut and paste" the part where I said any/all of the masters are "corrupt". When you can't find it, it is another apology.
Will explain anything you want, once you "reveal yourself".
Ask 1st amendment, he used the term first.
Haven't you already confirmed that you are an "idiot" from your previous postings, with such enlightment of your knowledge of the commercial cleaning industry as you don't know how bids are put together, don't know production rates, don't know equipment, don't know chemicals, don't know customer service, don't know that 50% of the FDD is mandatory information from the FTC and State/Federal governments, don't know that there are over thirty (30) thousand owner/operators currently in the system for the "big 3" , don't know that the real "whores" of the market are the largest national companies and the smallest "mom and pops", don't know that paperwork exists showing that 1st amendment was requested to be removed from his "accounts" by the customer, didn't know that he had plenty of time, opportunity to do due dilligence on the FDD question, didn't know that he was fined for not calling back the regional office or his customer several times.
What more evidence do you need from me to prove that you are an "idiot".
Jerry:
It's at "Jerry on July 11th, 2010 7:09 am
"a) Dilusions of Greatness: "