“MAC Tools screwed us” states a MAC Distributor in a video that warns would-be franchise owners from owning a MAC Tools mobile tool distribution franchise.
(UnhappyFranchisee.Com) In the video [which has now been taken offline], Cory & his wife Michelle tell how MAC Tools sold them a tool truck route (at an investment, thus far, of $130,000) without telling them that three prior distributors had failed with the same route.
They claim their MAC District Manager (DM) had no concern for their success, and was only interested in collecting a “huge sign up bonus.”
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Cory: My name is Cory and this is my wife Michelle. I am a Mac tools distributor and this is how MAC tools screwed us.
Michelle: They started off by painting a beautiful picture of how life would be like as a distributor; being your own boss, running your own business, having more time to spend with your family and having a much a larger wallet. We invested over $130,000 and Cory is yet to draw a paycheck after 14 months. We are struggling. The DMs paint a great picture because they are thinking of the huge sign up bonus that they will get.
Cory- Mac did not tell me that there were 3 prior failed distributors on my route.
They claimed that there was tons of support; I received no support from MAC Tools, my RM or My DM when I needed them!
MAC took away the MAC card 8 months in, which means no financing for customers. Especially on tool boxes so I could not even compete with the competitors.
Michelle: They put me in a route knowing that there was an independent dealer selling the exact same products for much lesser prices and again I couldn’t compete.
There was even a light that Cory sold to all his customers that was advertised as a MAC exclusive product. A month later it was out in the Canadian Tire flyer. He sold it for $133.00 and CT for $20.99. We paid $95.19 as distributors for those. Customers were furious and his DM did nothing to help him. Cory lost a lot of money and people’s trust
MAC expects you to put each customer on a Time payment plan so the tool is paid off in 5 weeks. But MAC you wants you pay them within 30 days, if not you will be put on hold and that means no tool orders shipped. Most trade’s people cannot afford to pay a large tool off in 5 weeks. But we have to pay MAC. There were even orders placed on our behalf that we didn’t order. It is not humanly possible for a distributor to do this alone ….that is why they want the wives to be involved.
Cory: we were really taken advantage of and now we could lose everything. Don’t make the same mistake that I did and get screwed by MAC Tools.
ALSO READ:
MAC TOOLS Franchise posts on UnhappyFranchisee.Com
Mobile Tool Franchise Issues & Index
MAC Distributor’s Wives Share Stories of Deception, Hardship
MAC Franchise Owners Claim They Can’t Compete (Slideshow)
ARE YOU FAMILIAR WITH THE MAC FRANCHISE DISTRIBUTOR OPPORTUNITY? PLEASE SHARE YOUR OPINION BELOW.
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View Comments
I to am a distributor and can relate. Cheers to you speaking out! I
I am very surprised and disappointed to hear how a company such as Mac Tools has treated their distributors in a manor such as this. I have often considered becoming a distributor and the advantages to such a lifestyle...Unfortunately there is not much that is very positive regarding the entire Mac franchise experience...I am not going to lie, this is just another example of the franchise getting richer while the distributors are getting poorer...not to mention that Mac does not even seem to care that they are destroying the lives of their own distributors....business is built on honesty and reputation, Mac tools just proved that they are not only lying to their customers but also their distributors. Bad news travels faster than good news and at the end of the day people should be aware of what Mac is doing...I do not want any part of a Company that conducts their business built on dishonesty...and they should be thinking of how they are affecting their own distributors lives and stop thinking about how much money that they can steel from distributors and customers....
I live in Ottawa Ontario within the last month I have been researching and investigating in a Mac Tools Franchise
I had a few issues with my research it really did sound to good to be true
Now that I have read the unhappy Franchise this just made up my mind
IT REALLY IS TO GOOD TO BE TRUE
SO sorry for that young couple UNBELIEVABLE
Because I also have a young family
It's not only in Canada, but the US as well. You can fully finance everything through Wells Fargo, and MAC underwrites it. Then, when the real bills come due, hang on. That's why you have to have TONS of money in the bank for backup, but really there is no safe amount. You could have a million $$$ and blow it off in no time. I am a former distributor, in almost two years, I had sales of over $365K. Now, bankrupt, lost two houses, vehicles, savings, retirement, severance from former job, and almost not a pot to pee in. Maybe Wells Fargo will wake up and smell the coffee one day, after they figure out just how much MAC screws them out of on a monthly / yearly basis with defaulted loans. And the so-called "lawyers" can't get any help for those of us who have lost just about everything. Tell me all about how you care. MAC tools is lost and floundering, and burning distributors and franchisees everyday, and nobody is doing anything to stop it.
I don't understand this needless greed by companies! When are these large corporations going to be held accountable for what they say and do! I will never buy another mac tool again!!
I am very disappointed to know that Mac tools treats there distributors this way. I have purchased many tools on my trucks from mac tools and have always had a great relationship with my locale mac tool distributors. I looked at it as I was supporting a local tool salesman just as i support my local hardware store instead of the big box franchise.
If mac screws there distributors like this what do they think of there customers.
Mac tools has seen the last of my money. I will purchase my tools elsewhere. To this particular distributor. I hope that one day you can work for a business that actually cares for the people that do there dirty work for them. I do believe that trust and honesty is the only way that I have succeeded in business, and will not support any company that does no have the same morals.
Victor. Cosmic Mobile Welding
I tried to return my broken ratchet screwdriver that I over paid for $165 that worked great for the first 2 month and tried to return it and was told that there was no life time warranted on the over priced product.
Last year our company was trying to purchase a straight truck. Now I know why there were so many MAC TOOL trucks for sale in ONTARIO
Shame On You MAC TOOLS
NO LONGER A CUSTOMER FOR MAC TOOLS FOR OUR COMPANIES
JASON
PS OTHER TOOL BRANDS STAND UP TO THERE WARRANTED PRODUCTS
Hi Robert and Jonathon, I am starting an association called MAC Tools Association for franchisees and distributors. This is for all the people who MAC has wronged. If we stand together and unite then we can Conquer this. Robert I am truly sorry for what happened to you and can fully relate, this is why we decided to speak up and try to do something. We maybe able to help if you if you respond to send an email to the administrator at unhappyfranchisee[at]gmail.com and ask for your contact info to be forwarded to us.
Michelle,
Check out mobiletooldealersassociation.com... That site was put up for tool dealers in all 4 companys. I can get you setup with the administrator of that site if you wanna get everything you have on the site. We have over 2,000 members... Message me back if you are interested..
INTERESTED!!!!!!!