MATCO TOOLS Franchise Complaints

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• Is there no shame in those who will support Matco at the cost of making their website look foolish and uninformed?

  The website listed below claims Matco is a recession proof franchise. I would like anyone who believes Matco IS NOT recession, as Matco's own F.D.D. would show, to post a comment on the below website called redhotfranchises.com

  http://www.redhotfranchises.com/franchiseopportunities/franchise-research/recession-proof-auto-care/08/30/2011/comment-page-1/#comment-21040

• It''s funny how Matco is recession proof and not listed in the Hot 100. It is even funnier how the Hot 100 is only the Hot 50.

• franchisedirect.com ranks Snap-On #11 and Matco #78 OUCH!!!

  The word is out Matco.

  The fact Matco is even ranked is proof that franchising as a whole SUCKS!

  The fact that Snap-On is ranked is proof that franchising, as a whole is a SCAM!

  The only reason Matco has been able to secure SBA loans is lies because there is no territory in a Matco F.D.D.

  At least Snap-On does not lie about that on their recruitment website but Snap-On probably won't tell you before you sign with them that you are going to be shipped freight you don't request either.
  http://www.franchisedirect.com/top100globalfranchises/rankings/

• Attention all Matco Tools franchisees.

  It is time to make a stand! Let's flood the FTC (Federal Trade Commission) with complaints about how our franchisor (Matco) is selling fraudulent franchises and CHURNING AND BURNING good people and soldiers to fill their already largely filled pockets. Let's show Matco that money can be made and the franchisee can make a living if things are not done fraudulently.

  Post your complaint with the FTC today and lets make change happen!

  https://www.ftccomplaintassistant.gov/

• Todd
  Yes that site actually has specific categories dedicated to the Army Navy Marines Air Force etc (Consumer Sentinel Military) link to file complaints against "Business Opportunities/Employment offers-Franchises/Distributorships" and they ask for dollar amounts as well as naming names...

• Thought I would share with everyone today some more FACTUAL information regarding Matco. When you return tools to Matco, after they have convinced you its all your fault your franchise failed and got you to sign an "Exit Strategy" agreement or whether they committed every crime imaginable against their franchisee and then terminates them for "No Reason" you can expect Matco to STEAL your inventory you return to them and not pay you the full amount of what you are due.

  On 4/14/11 I sent to Matco via Fed Ex 51 cartons totaling $66,997.52 of product at cost.

  On 4/22/11 I sent an additional 4 cartons totaling $8,979.31of product at cost.

  The total is $75, 976.83 of cost (Not List) product.

  Matco paid me a total $57,401.72 for that inventory.

  They sent back tools and charged me shipping for an approx. total of $4,000

  $75,976.83-$4,000= $71,976.83

  $71, 976.83-$57,401.72= $14,575.11

  $71,976.83x15% (illegal restocking fee) = $10,796.52

  $14,575.11-$10,796.52= The money Matco stole from my franchise!

  Not to mention there would have been another $9,268.27 stole if I had not sent a letter to Matco stating I was being robbed of my money and demanding that they pay me what they owed me. This money was given a month after my account had been cleared and before I sent the letter Matco had NO INTENTION of paying me anymore. This is just another way Matco STEALS from its franchisees when the relationship is dissolved.

  Stay away from Matco Tools!

• Do not buy a Matco franchise!

  They will use fraud, lies, false documents, theft and false termination to separate you from your F.D.D.

  Matco DOES NOT support our troops and uses our armed services to perpetuate their franchise scam through NHRA popularity.

  Matco President Tim Gilmore lies in recruitment videos to perpetuate the franchise scam he profits from.

  Matco's rankings are bought and paid for and created to boost popularity of its franchise scam.

  Matco has NOT grown the number of franchisees owning franchises since 2006.

  Matco used false information to obtain SBA loans and is being sued for SBA loan fraud.

  There is no such thing as a territory in a Matco agreement, yet Matco advertises it sells territories.

  With Matco you get a PREDEFINED LOC (List of Calls). In English this means you are going to call on what they give you and ONLY what they give you to make your money and compete with the purchase averages of those OBC members who have REAL Territorial Agreements.

  Stay away from this franchise SCAM!!!

  Matco is a fraudulent company who steals from our soldiers and those who have the sense to pay their bills and are ahead in life.

  Matco will give you a fraudulent route and then blame you for the reason it was not successful.

  If you are able to grow your Matco business and pick up shops approved by your DM (District Manager) your new Regional Manager will FIRE your DM, who had the #1 District in that region and then come to you and other franchisees and tell you you violated your franchise agreement by going outside your LOC and that they need your established customers to put a new Franchisee in business who was promised a route but where Matco can not find any room to put one.

  Stay Away from this Scam!

  YOU HAVE BEEN WARNED!

  I was a Top Distributor my first two years as a Matco distributor and then my new RM stole my customers making my business fail.

  When I asked for a route resurvey and was told twice in 2009 I would get it by my DM, I received a Separation Letter from Matco instead of a Survey.

  When I stated it was not fair to hold me to the purchase average when my DM never even performed the survey he had promised me for almost a year and a half, he produced a "FALSE" survey after the fact stating I was only servicing 67% of my route. The survey was a COMPLETE lie of my route with inflated head counts, closed shops and shops I had never signed into my LOC.

  I then called them out on the "FALSE" survey and three days later they handed me an LOC with 405 customers on it which would bring my purchase average up to meet the 80% of the Matco National Average.

  Because I had not bought hardly any tools in the month of February and I canceled going to EXPO Matco terminated my franchise when I had 4 feet of snow in my driveway and only worked 2 days out of the last 10 days due to snow.

  This is the kind of support and games you can expect to have with Matco.

  Read your F.D.D. Everything I am telling you is true and happened to me!

  Matco is a SCAM!!!!!!!!!!

• Matco Tools SUX!

  See above posts to confirm this statement!

• Did I hear right that there are currently around 40 cases pending at Marks & Klein between ex Matco franchisees, ex Matco District Managers and a handful of Mac franchisees??

  Why is it non of this information is never out in the public or on the FDD's??

• Good question! Doesn't someone have an obligation to make sure that this information is disclosed so Veterans and others can make informed decisions about whether Matco is a good opportunity or a fraudulent one?

  Or is there some form of cover up enclosed in the F.D.D. that the IFA members have their franchisors litigate by mediation first and then by binding arbitration, thus the public and our veterans never find out about how fraudulently other franchisees were treated in their Matco franchise?