SNAP Fitness Franchise Complaints are plentiful on the Internet.
Do you have a SNAP Fitness Franchise Complaint? Please share it below.
Do you love Snap Fitness? Please tell us why in a comment below!
Also read: ANYTIME FITNESS Franchise Complaints
Also read: SNAP FITNESS 2014 Franchise Disclosure Document (FDD)
Snap Fitness franchise marketing claims that “The Snap Fitness franchise concept is the wave of the future. Regardless of the condition of our Nation’s economy, people always appreciate good value. With single memberships as low as US$22.50 per month, your Snap Fitness franchise provides a great alternative to the big box health club concepts available today
Snap Fitness promises world-class support, including:
However, unhappy Snap Fitness franchise owners, former owners and employees tell a different story.
On Blue Mau Mau, a failed Snap Fitness franchisee wrote:
Don’t believe the sales pitch that you can run a successful snap while also working full time somewhere else. This would only work if you are able to pay a full time, sales oriented manager.
Also, you most likely will NOT breakeven within the first 6 months. It could take 12-18 months or more. Make sure you have the financial resources to subsidize your business for the long haul.
These were my two biggest mistakes. I didn’t have the time, energy or finances to keep my business going.
Guest wrote:
My experience in the fitness industry cost me over $200,000. These franchisors are theives at best…
Snap Fitness Crap wrote:
If you choose to sign with Snap Fitness…..Beware
If you become dissatisfied with them and don’t want to renew your agreement, they have a clause in the agreement that prevents you from doing business on your own for two years. Peter Taunton is no better then a mob boss forcing franchisees to stay with him. And the sad part is that they really don’t do anything to help you succeed, except have their name, which I have found no one is familiar with the name anyway unless they have actually driven by a Snap in their area. Biggest mistake I have ever made in my life.
Guest wrote:
Why do Snap Fitness franchises fail?
1. Inaccurate representation of potential financial success by corporate
2. Factual statistics about financial health of current franchisees “not available”
3. Weak business model
4. Inadequate support provided to franchisees by corporate
5. “No contract” memberships become a liability in time
6. Billing, software and technical equipment continually have issues
7. Requires turnover of staff to keep costs low. Revolving door employees.
8. Return on investment, if any, is scant and unjustified for the amount of risk
9. CORPORATE IS MAKING HUGE PROFITS WHILE FRANCHISEES ARE WIPING OUT
PETER TAUNTON = Case # 24040055, Court File # K598001371, Disposition Date 3/18/1999, Minnesota Attorney General’s Office St. Paul, Kaniyohi District Court, Theft-by Swindle-Artifice/Trick/Device or Other, Statute # 609.52.2.4., CONVICTED, Probation Sentence – 2 Years
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View Comments
All the complainers out there just try one thing .. tomorrow just wake up and say it's the first day of my life .. all that I have seen or done is now in the past I forgive and forget and move on.. then get the f*** of your ass and try working it like hell.. 12 hours a day in your gym caring for your clients.. smile , work , play, $$ will start rolling in and your life will just be so much enjoyable.
god bless
okay, so I ordered a global access pass, and it still hasnt come its been about 3 weeks, i keep trying to call, send them email... of course no reply, so I honestly can say they are a rip off, they dont even want to give me my money back.
I too was "Bent Over By Snap" . I can only say STAY AWAY!
I like SnapFitness as a clean place to workout but the lack of regular checkup maintenance on equipment is a major safety issue. I just had a repair to my left tendon due to ruptured tendon that happened at the OceanBeach Hwy Longview Wa. First day back two month leave, and the first machine I try to use cable tower has several bolts pulling out. And this is the second time. Actually every week I find equipment in need of repair and was told by Snap employee the maintenance only comes out when equipment is broken. I smell a large lawsuit coming up for the franchise and the owner. Ie my ruptured tendon cost $9000 to repair and a bolt cost $2. ;-(
I am in the beginning stages of opening a snap. Both my fiancée and I have business, management and sales backgrounds and he has a personal training background. Any advice?
I paid 34.95 for a month and in one week the new manager, Cathy, called me to say my account was delinquent. And she was the one who signed me up last week. IN FIVE MINUTES I AM AT SNAP ON BRENTWOOD HENRY CO GA AND THEY ALREADY HAVE ME LOCKED OUT. She also tried to tell me the rules of my contract that she never bothered to look up. New management is poor management.
I am in the edge. About to get a franchise. From what I've read inhere I can see that people who have failed, or are mad because this or that, is people who think that just for the fact that is a franchise is going to work by itself. A business, franchise o not, you cannot just pay for it and come back every 1st of month to pick up money, you have to actually be there all time, take care of your customers and try to work with the stuff the franchise gives you in this case, it doesn't even matter if it works perfect though, if you are willing to get a solution for your customer's problem, there is always a way.
I am more on the YES side now, I would be worried if what I see would be more like: I have been working my a** off and no results, THEN I would be saying no way. But I just saw silly complains.
I am open for any criticism or comment that can help me to get to a final decision
I am sending this in reply to Marco Trejo who commented on August 13, 2014. If you haven't already, I would strongly encourage you to get in touch with at least two or three former Snap Fitness franchisees whose clubs failed and talk directly with them about their experiences. This may take a little work on your part to find them if Snap Fitness corporate will not provide them to you. It will be time very well spent.
John/Marco/everyone:
Franchisors must disclose contact info for current franchisees and franchisees who recently left the system in the FDD (Franchise disclosure document).
Here is the 2014 FDD for snap Fitness:
SNAP FITNESS 2014 Franchise Disclosure Document (FDD)
Franchisee contact info is in Exhibit G, which is around page 250 in this massive pdf. This is a redlined version so just ignore the strike-throughs and print out the relevant pages.
There's a lot of other good info, including recent litigation and club closures/transfers.
ADMIN
PS
It's noteworthy that Item 20 lists that 158 franchises were paid for but not yet open, yet only 65 are projected to be opened in the next two years. That's nearly 100 franchise fees paid for clubs not yet projected to open. At a discounted $15K franchise fee, that's about $1.5M in franchise fees.
It's worth investigating why there are so many Sold Not Open franchises, and also worth thinking twice before paying for 3-franchise deals to take advantage of discounted franchise fees. It's not a bargain if they never open.
ADMIN