(UnhappyFranchisee.com) Snap-on Tools franchise insider “Just a number” left this comment on the SNAP-ON TOOLS Franchise Complaints post. We thought it was worthy of an upgrade to a full Guest Post.
Are you familiar with the Snap-on dealer franchise opportunity? Please share a comment below.
The products are good and hold up well for the most part.
The brand name is strong.
The support is probably better then what you may get driving the other trucks.
You will make an average living if you are newer into this job.
Bads:
You will work more then 60 hours a week.
You will have an endless amount of cardboard and packing paper.
You will be a bill collector.
You will be on and off credit hold.
You will have little time or the money to take any days off.
You will get pressure from managers to keep buying tools.
You will be charged a very high interest rate on your truck and inventory loan when you get started.
You will never really own your route like they say you do. Snap on has the first right of refusal on the sale of your franchise.
You will be forced to deal with non paying customers.
Your head count of customers will always be less then it should be.
You will be forced to sign up in programs as a new dealer you may not like.
You will never fully understand how to manage your statements.
You will have tools show up at your house you don’t remember ordering.
You will have to buy merchandise to raffle off just to get your customers to pay you on time.
You will always have an asset manager telling you that your retaining too much money.
You can never sell any tools to any person outside your list of calls. Even if that person happens to jump in your truck from the street.
You can never have more then 5 routes at once.
You can’t hire anyone to help you in your truck unless that person is approved through snap on management.
You never always get the best deal when a product goes on sale.
Your management sales team will always lie to you if they can get you to buy more tools.
You will have to spend many extra hours every week checking your tool bill making sure there something there that shouldn’t be.
You will wait months for a new tool return credit.
You will spend a lot of time fixing hand ratchets, replacing screw driver blades and replacing bits on sockets. You do that for no compensation from snap on.
You will hear every story in the book from customers when they have no money to pay for there tool bill.
You will be hounded from snap on credit when something needs to be repossessed.
You are not allowed to make a profit on anything you reposses if the customer still owed a balance.
You will eat shipping cost on repairs that are still under warranty.
You will have back order problems.
You will have your garage stuffed with many tool boxes you don’t need.
You will see many of the same items on sale all the time.
There is much more to write but you get the point. Just remember one thing. You as a Snap-on dealer are never an independent business person. You are Snap-on’s runner and they control you. They put you in business and can take you out at any time. So anyone reading this thinking of becoming a Snap-on dealer. I would look another direction.
ARE YOU A SNAP-ON DEALER OR EX-SNAP-ON DEALER? ARE YOU FAMILIAR WITH THE SNAP-ON TOOLS FRANCHISE OPPORTUNITY? SHARE A COMMENT BELOW.
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Its interesting to see Dick Painter comparing the Snap On franchise formula of 20 years ago with that of today.
May I suggest that the world has quite possibly changed since Bill Clinton was in office Dick.
I am interested in a route and have gone as far as the sit done with the right person. So far I have heard nothing postive about owning a Snapon run...but...without writing a book, I believe I am the write person for the job. I am interested in this remark with regards to barganing:
" I was lucky and negotiated myself out of the agreement with some hard nosed negotiations that took 6 months, going from a 6 figure proposed buyout (by the franchisor of course) to a VERY low 4 figure sum."
I would think with the low sales, increased compition, and repeated bankrupties (at least in my area) that there would be a lot of room to bargain. But it hasn't been welcomed in the discussions I had.
This is a older thred but I would like to hear peoples opinion
Frank
Wow. This amazing. I looked into a snap franchise over 25 years ago and came away with conclusion that the business is setup for snap on. They always get there money, you will have to chase your payments And expanding your business won't happen. Can't sell to family because they are out of your route, can't sell top quality tools at the local event or flea market. I know how mechanics move from shop to shop. Can only imagine it's worse now the way people won't stay with a company not to mention the morals of people who could care less about paying there bill. his or her bill
Love this post! Snap-on has completely changed in the past 23 years. It went from a family company, where you could accomplish what "they" said could not be done, to a greedy cooperation that forces out one of it's TOP dealers with completely unfounded lies. It's all about who you know and whether or not you are willing to sell out your friends for a buck.
https://www.facebook.com/sregian/posts/10208214525745978
Man after reading all these posts I was really thinking about doing this business! I might consider looking elsewhere now! Thanks for all the advice.
"You will hear every story in the book from customers when they have no money to pay for there tool bill." Thats bullshit
TJ, you're a complete dumbass. You've obviously never had to deal with payments of any sort. Do you live under a rock?
A friend of mine was a Snap On franchisee for a few years. It really does sound like you're buying a job, not a business. I wouldn't do it even if they waived all the upfront costs. The whole lifestyle sounds terrible.
When choosing a business opportunity, I want it to meet three criteria:
1. Freedom/independence
2. Something I love doing
3. The ability to create a big continuous income stream that doesn't depend on me being there.
Snap On fails on 1 and 3 for everybody. Number 2 fails for me, but might work for somebody if they love driving around trying to sell tools and collect payments 60 hours a week.
WellI am in the Bahamas today,credit cards all ran for the day,.
Been in this biz for 13 years,usually home by 2 p.m,my route is huge and the revolving door of snap on dealers only helps me.I fly a different flag,and sure all tool companies are full of crap but snap on dealers are in such a hole before they even start that it is almost impossible to dig out.
I just met a snap on truck,dealermwhomismdoing really well in this business and invited me in. I like the idea. Every company out there and S after a profit including the governement. I think a positive attitude goes a long way in making happen in any industry therefore I would like to give it a try! I appreciate all the comment for and against.