SNAP-ON TOOLS Franchise Complaints

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• I have been reading all these replies back and forth with happy snappy..after seeing how snap-on treats their franchisees and listening to this happy snappy,I am convinced he is a corporate plant to rebut their unethical business practices.I know a dealer who bought 2 separate perspectives to buy his franchise when he wanted to get out.they had financing and cash money in hand ready to go.snap-on interviewed them and said both where unsuitable.the dealer liquidated sold his truck privately and walked away from a 12k a week route.at that time he was only pulling a pay check of 65k after operating costs(his dead net, true profit). a deciding factor that made me close my so called business, was from a wealthy successful person,he said to me ,if you could make as much as you are making now working for someone,why would you want to be in business for yourself...unless you cant abide by management or show up for work every day...
  I personally went head strong into this franchise when it was a top 10 franchise to own and not in the home based category.I invested and had lost income of 450k over my 7 year association with snap-on. Jim I must say you are a gentleman in how you answer a lot of these posts and a true business man. I hope you get what it is that you started this website for ,before you get shut down by corporate either in business and or the web.good luck.
  some more info:did you know Wisconsin attorney general prosecuted snap-on for similar unethical practices in there military sales..look it up they paid millions a couple of years ago.

• I have been reading all these replies back and forth with happy snappy..after seeing how snap-on treats their franchisees and listening to this happy snappy,I am convinced he is a corporate plant to rebut their unethical business practices.I know a dealer who bought 2 separate perspectives to buy his franchise when he wanted to get out.they had financing and cash money in hand ready to go.snap-on interviewed them and said both where unsuitable.the dealer liquidated sold his truck privately and walked away from a 12k a week route.at that time he was only pulling a pay check of 65k after operating costs(his dead net, true profit). a deciding factor that made me close my so called business, was from a wealthy successful person,he said to me ,if you could make as much as you are making now working for someone,why would you want to be in business for yourself...unless you cant abide by management or show up for work every day...
  I personally went head strong into this franchise when it was a top 10 franchise to own and not in the home based category.I invested and had lost income of 450k over my 7 year association with snap-on. Jim I must say you are a gentleman in how you answer a lot of these posts and a true business man. I hope you get what it is that you started this website for ,before you get shut down by corporate either in business and or the web.good luck.
  some more info:did you know Wisconsin attorney general prosecuted snap-on for similar unethical practices in there military sales..look it up they paid $900k a couple of years ago.

• I have been reading all these replies back and forth with happy snappy..after seeing how snap-on treats their franchisees and listening to this happy snappy,I am convinced he is a corporate plant to rebut their unethical business practices.I know a dealer who bought 2 separate perspectives to buy his franchise when he wanted to get out.they had financing and cash money in hand ready to go.snap-on interviewed them and said both where unsuitable.the dealer liquidated sold his truck privately and walked away from a 12k a week route.at that time he was only pulling a pay check of 65k after operating costs(his dead net, true profit). a deciding factor that made me close my so called business, was from a wealthy successful person,he said to me ,if you could make as much as you are making now working for someone,why would you want to be in business for yourself...unless you cant abide by management or show up for work every day...
  I personally went head strong into this franchise when it was a top 10 franchise to own and not in the home based category.I invested and had lost income of 450k over my 7 year association with snap-on. Jim I must say you are a gentleman in how you answer a lot of these posts and a true business man. I hope you get what it is that you started this website for ,before you get shut down by corporate either in business and or the web.good luck.
  some more info:did you know Wisconsin attorney general prosecuted snap-on for similar unethical practices in there military sales..look it up they paid $900k (revised)a couple of years ago.

• i find it funny that you believe me to be a from corporate. im just a dealer who was told about this from a friend. my problem with all this is that everybody doesnt see that they are in business to make money. Yes i believe things should change also. It wasnt my first meeting when i realized ( they are just here to sell me stuff) it was my job to say no and its was my job to sell what i bought. unethical or not. its your job to ask questions and run your business. After this week of reading and posting here i went through my tax returns and saw that its not 50k a year job. its alot of work to make money. I know dealers that used to make alot at there old jobs. they came to snapon and found out this wasnt for them. they went back to work doing what they do. you have to remember that this line of work is not for all people. You have to know alot. Its not just selling tools and collecting money. you have to be your own business man you have to do whats best for you and no one else.

• Former franchisee

  Thank you for the compliment. I have already gone thru the legal battle with Snap-on. I have hired an attorney and have no fears of their legal issues with Snap-on. I plan on exposing Snap-on for who they are.They are watching every post I make on this site and http://www.mobiletooldealersassociation.com. I know this because they call my attorney frequently. It is not a business opportunity. If you get too big in snap-on they do everything they can to hold you down. If happy snappy is a franchisee he is fooling himself. I no longer want to sell my franchises because I can do more damage to Snap-on's reputation by continueing as a multi franchise dealer. We are spreading throughout the web and getting agnowlged by Kenosha news, Forbes, International franchise association, bluemuamua and much more.

  Snap-on could be better but because it is a good old boys network who think all dealers are stupid they won't. I am here to educate dealers. Thanks for your help and info. we will look up the military issues on ethics.

  Last week I gave a speech at Pirtek's 14th annual franchise convention. It was about trusting your franchise to succeed. I still believe one must trust their franchisor if they have any chance to succeed. Its hard to do that with Snap-on when they truely don't offer a franchise. Just a job.

• ok happy snappy

  whats your weekly paid sales and what does your schedule c of your tax return say you make? this is your net after all expenses. Your cash flow by the way is lower than this number because your schedule c won't count principle pay down of your loans to Snap-on as an .

• questions for happy snappy,are you incorporated drawing a pay check or a sub s,or single proprietor? because if your business is ran any other way other then you being a employee pulling a weekly pay check you don't know how much you are making, because you are just floating money around from column to column not knowing anything other than, my bills got paid this week.if you are anything other then a corporation find a new accountant!!! how long are you a dealer,what are your paid sales,what is your true c.o.g.? if it is not a 50k a year job to you,then you must have paid sales well over 500k a year this is about 10k a week dealer.your true bottom line what goes in your pocket after health,truck insurance and fuel not to mention premium promo packs and any other operating cost...so educate all these unhappy franchisee's so they could be more profitable.

• Schedule c will show your income. Is it more or less then $50k?

• I like it that Forbes is big enough to acknowledges that they were wrong. I would rate the Forbes writers even higher if they would now show hutzpah and remove Snap-On Tools since a mistake was made. Or keep it on and explain why it still belongs as #1. (It doesn't.)

  Forbes should publish a churn rate from the raw numbers for each brand. Define this as closures / total U.S. locations for the past 3 years. So using Forbes' numbers:

  Brand
  Franchise closure (store may continue) Total units Churn Rate
  Snap-on 1060* 3,392 31%
  7-Eleven 90 6142 1%
  Aaron's 12 1,749 1%
  Panera Bread 6 1379 0%

  Look at Panera Bread! Panera Bread's churn rate of 0 percent let's me know quickly that something special is happening there. Owners are hanging on to it as if it were made of gold and the franchisor isn't weeding franchisees out. Panera bubbles up as the #1 choice on this list -- without weighing other factors such as unit earnings.

• If Snap-on will lie about their closure rate what else will they lie about. 31% closure rate. Not a good deal at any price. Every manager who promotes that piece to gain franchises should not be able to sleep at night. The director of franchising for Snap-on tools needs to tell it like it is and apoligize for the bad publication.