Weight Watchers Online Consumer Complaints – Add yours below or read what others are saying.
Are you familiar with the Weight Watchers Online? Please share your experience – good or bad – with a comment below.
Before you sign up for any diet, weight loss or similar program, always do your due diligence and see what others are saying.
Also, be very careful about paying upfront for any program, products or service.
Whenever possible, pay with a major credit card so that you can use their dispute resolution department if you don’t receive promised services or products.
Here’re some of the consumer complaints we’ve received about Weight Watchers Online. Please share your experience below.
Gail Marshall wrote:
WW online is a SORRY SERVICE! On May 17th, I signed for 3 month of the site for $65. After just 6 days, I was getting tired of trying to remember every bite of food I ate and entering that in the journal each day. Besides that, it is just too much food to eat if you want to lose 10 lbs. I sent a cancellation request on May 23rd and found out today they are planning to give me $16.95 refund….. This is really poor service. Our country is trying to recover from a recession and WW online are deceiving customers by taking their money! Believe me, this is not over yet….. My money is just as important as their money.
gr8danelvr wrote:
I did the free 7 day etool online which expired yesterday. I had copied and pasted how to cancel the trial and put it in my outlook calendar so I knew when to cancel it. When I went through the steps, it didn’t give you an option to cancel the trial, it just states to cancel a one month or three month subscription. I chose the least time (one month) and then to my surprise, it said they had issued a refund of $16.10 to my credit card.
I knew that meant that they had charged me for a subscription so today I called the 1-800 number and the representative adv’d my card had been charged $64. and change. I told her I only was doing the 7 day free trial but couldn’t find an option to cancel the trial. She said no problem and issued a credit for $48.00 and change so that with the $16.10, cleared off the charge to my card.
nicole wrote:
DO NOT SIGN UP FOR WEIGHT WATCHERS ONLINE! BUYER BEWARE!
This company sells you a free membership and 3 months of online use for 57.00 – what they never tell you is that the site is lame – they give you an overflow of basic information and once you figure that out and try to cancel after a week or 2 they take all of your money! They charge you the sign up fee and then inflate the monthly membership.They are so terrible, so terrible for lying and tricking people who want to loose weight! I am never going to look at that company the same. The diet does work, it is a good product but how they lie to you and steal from you in regards to the online site.. is outrages and should be against the law!
Alicia
Yes! Weight Watcher provides false advertising and using deceptive advertising on their website bait-n-switch! all I know is I wanted to try it for 7 days. It was very confusing to me and finding numbers on everything I ate. on 02/04 I tried the program under the impression that I was trying it for 7 days. they charge my card $53.85. I tried the program for 3 days and I did not like it. I went to the online portal to cancel my order on 02/09. The system stated that I would only get a refund for $5.95.
I called the 1-800 number and the operator stated that I was not on the 7 day plan and that I will only get $5.95. I explain to them that I am not interested in the service and that want to cancel it today and not use it for another month. As of this date, I have not received my refund and they have not cancelled my order. All I have been getting is emails from the cancellation department with a bunch of excuses.
ARE YOU FAMILIAR WITH WEIGHT WATCHERS OR WEIGHT WATCHERS ONLINE? PLEASE SHARE YOUR EXPERIENCE BELOW.
Recent developments have left franchisees worried and uncertain about their futures. To advocate for greater…
The Building Kidz Worldwide franchise is an opportunity to own a preschool & childcare center…
PAINT NAIL BAR has undergone some significant changes since franchisees contacted us with their complaints,…
U.S. Veterans magazine has removed JDog Brands as its #1 "Best Franchises for Veterans" list.…
More than 400 Veterans & military families who invested in JDog Brands franchises have failed,…
Genevieve McDaniel is a former franchisee turned franchise researcher, franchisee advocate, advisor and fiercely honest…
View Comments
On 1/23/14 I shopped at Price Rite store in Willimantic, CT 06226.
While I was there I purchased a box of Weight Watchers Dark Chocolate Dulce de Leche'. This box included six bars. I came straight home and put the box in my freezer. When I took a bar from the box, the ice cream was not frozen. Since that time I have eaten the rest but I needed to use a spoon and a bowl. The sticks would not stay in the ice cream. They would not freeze. I checked other items and everything else was frozen solid. Is there an explanation for this?
With Regards,
Pat Boyington
My biggest complaint is that why do you always get stars to advertise weight loss?
Here I am for years trying to lose weight and those stars have all kinds of money to do it whatever way they choose, I would love to be a rep for weight watchers and maybe ordinary women like myself would pay more attention. I did join our local club and I didn't feel the "love" or like they cared so I quit and quite frankly I can't afford it but so desperately want to lose weight and I don't think it's fair that the stars have that opportunity when they can afford it. Just venting!
I joined in person because ive always had great results before. Didnt work, I called to cancel my subscription. The plan was not the most expensive of their prepaid plans. I was told it would be cancelled. I found today that theyve been charging me $49 a month for almost a year. Bad business practice! Filed with my banks fraud dept. This past week I received a "we miss you..come bank" note from them. No frigging way.
I have been buying English toffee crunch bars for yrs. since
this summer, I have had difficult with these ice cream bars.
every box I have bought since around june this year, I have had the
ice cream fall right off the stick, every one of the bars are useless to
me if I can't even enjoy eating one bar without wearing a napkin on my
blouse to prevent it from smearing all over my clothes. what's up with
your product? I will not purchase anymore if this continues.
When the box says tuna noodle cassarote I think there really should b tuna in it...The box i made today had one small crmb I called and they didnt care what I had to say... Last time i buy ww foods I been buying that product for yrs and i know there should b tuna in it
I received a bad batch of the Slow Roasted Turkey Breast meal. The potatoes were runny and lumpy. 25800 02320 bar code
I am here to address the large turn over of speakers. I just heard that one of the most fantastic speaker was terminated at the Josselyn Center in Alhambra Calif. She has been an inspiration to many people. She lost 120lbs and kept it off for 15 years. She fought breast cancer. She comes to our meetings with such good energy and brightens our day. She has given us hope and made us see that all things are possible, She makes each and every one of us feel that we are friends , not just an employee customer relationship. Why she was terminated will not be explained to us, but weight watchers made a big mistake. Just when people click with their speakers they move them or let them go. The right speaker can make or break you. Weight watchers doesn't sell itself ! I don't think this the right place to post something like this, all I saw was complaints and here I am.
After only 3 days and cancelling my membership I get back a big 7.95. This is total crap!!!!
I buy weight watches for my son
Today I decided to have a weight watches meal with my son due to geting home later than expected.
While eating my meal I found hair in my meal and couldnt eat the rest.
It was pretty much off putting and had to bin the rest of the meat which I was enjoying
Bar code 9300657790684
All though I do enjoy the meals and I only for them for my son as he adhd and he enjoys the meals.
Thank you
I bought a sub-scribtion for a friend for a 6 month trail. I found I was being charged after the 6 month I did not agree to. I can't even get the emails to stop because ther is not un-subcribe on the website. I called and got the monthly charges stopped but could not get the emails to stop