DOMINO’S PIZZA Franchise Complaints

View Comments

• Where do i complain to dominos pizza. Recieved bad service as well as raw uncooked pizza and breadsticks. Took back and still reviewed uncooked so I gave up. This is only location in canton,mississippi and never again.

• Good luck. They advertise in their commercials that they want to hear from you., but they really don't. I emailed them about a problem I had and never heard back. Bottom line, good bye dominoes., never again

• My husband worked for a store owned by Shawn biggar in locus grove VA, he was fired and ever since have harrased him about dominos property that he doesn't have! !!! And we are trying to get our food stamps back but they need a letter saying he no longer works their they flat out refused to write it..they ignore our calls refusing to talk to us, we don't know what to do or who to complain to about this but I thought this was a good place to start. He worked their for a year he has alot of dirt on alot of people, if we was lesser people we would have spilled the beans along time ago! Giving out free hats letting people with a record do management the same person smoking weed out back doesn't even get written up!!! There's more than that! I just hate being hurrased and being treated like crap it's crazy! I want this childish behavior to end!!!!!!! It really does make the whole company look bad that this is how y'all allow ur franchises treat employees like this it blows my mind!

• I've being a Doninoes Pizza customer for 13 years, and never have i seeing such poor service in a store than the one in Sparta NJ. I tip well, i'm friendly and understanding, but enough is enough i we the consumers spend so much money and expect great quality foods especially when they make delivery charges and on top of it gotta tip and i tip well. Anyway this place have messed up so many times on my orders and in ways that are trully ridiculous. They have given me lesser wings than the amount asked and some wings are like split in half as if somebody touched the food. Oh i don't eat it i jist call back and make the complaint and how do they respond? Sometimes politely they offer free food, and some times they make you feel like you're lying. I'm a veteran of the United States and i don't have time to play games.

• I'm not finished, they also bring cold foods amd have taken as long as 1hr. 20 mins. I have gotten Dominoe's foods at lower class places and they make and treat people better than Sparta NJ. Anyway this is a waste of time...is any of you find a way to ckntact somebody directly please e-mail me at [redacted] thank you. The managers who's names i will not mention trully need to take people's skills classes and be ethical about things. Too bad they have to loose loyal customers, for the poor service and rudness of it's employees. I have spent more than a thousand dollars on them in the last month and a half and i guess they don't value my business. Poor leadership if ask me. Goodbye Dominoes we had a long run...lol

• I was hired for temp. U of a location in Tucson. #1 profit making in city. The wage difference was none compared to all others but twice work. I lasted 2 months asked for $2 raise. Told no. So that Fri at 4pm walked in said give check for I quit I'm not slave to GM. 9yrs later I'm interested in franchise ownership. The croaked ass mex is District manager n remembers me. U c u need 1yr as GM to apply for franchise. But thank god I found this page for I'm inventing my own. Lead, follow, or get out of way.

• I called to asked a specific type of crust, aka Artisan with my choosing of toppings (ham, mushrooms and pineapple) the girl was so flippin rude and I wanted to complain. She said. "go ahead my dad owns this so get your pizza elsewhere" She informed Dominos cannot just add any type of topping on the Artisan crust. Really? Is that difficult?

• Swag.
  The artisans are a specific type of pizza and they cannot add any toppings to it. That is domino's policy so you don't get a soggy pizza with pineapple because the crust is so thin which you would of got and not enjoyed.

• Yesterday I went to my local Dominos. The young men there did not wash their hands and they touched many things in the store before making pizza. Also, their uniforms were'nt clean. I will never return to that store. They had a plaque on the wall for excellance in customer service. I guess clean hands and clean workspace are'nt important.

• This last saturday I received a voucher for a free pizza from VerizonWireless Rewards program. When I ordered the pizza I gave the voucher to the driver. On the voucher it says "This can only be redeemed at "LOCAL" and below it says "Vendor please call ###-###-#### to validate this voucher. After 3 hours I received a call from the night manager saying that they don't accept this voucher. I asked him if he called the number to validate it, he replied that he doesn't have time to this and proceeded to slam the phone down on me, so I called back and told him that I didn't appreciate him slamming the phone and he replied that he didn't appreciate my "Lying & Steeling" a pizza from him. I immediately told him that he was out of line and that I would call corporate to place a complaint. To that he replied, go ahead and do it, we're a franchise and nothing will happen.

  Monday morning I called corporate and was told that they were referring this to the local owner. This was at 8:00AM its noon and no call yet!