HUNGRY HOWIE’S PIZZA Franchise Complaints

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• I need someone in charge of Hungry howies on 9mile in Warren. The Manager was rude, gave me the wrong corporate number & hung up on me when I called to complain the my pizza was dry because there wasn't enough sauce.

• Just walked in Hungry Howies DeLand FL and the AC doesn't work. It's 94 degrees outside and outside felt better than their inside. Asked the manager for the corporate office number and the jerk got mad wanting to know what I wanted it for. It's hotter than the Florida outdoors and to think I wanted to dine in. This is ridiculous!

• 7/17/16 ordered a pizza for pick up at the Hungry Howie's on 4250 N. Wickham Rd, Melbourne, FL 32935. Paid and tipped and returned home. Opened the box and the pizza had not been sliced. Called to shared with the business and it went down hill from there. The "manager" only offered to replace the pizza. Explained I didn't have time for that (had to get to work) and he again repeated I could come in and replace the pizza. He did not apologize for my inconvenience. That and the non-caring tone of his voice upset me. I told him I wanted credit to my account and that if the two employees had not been bullshitting and focused on their job it would not have happened. He hung up the phone. I called back and he then began to lecture me on being respectful to him and eventually hung up on me a second time. When I initially entered the store to pick up the pizza there were no other customers in the store and no pizza boxes to pick up in the window so they were not busy and should have been focused enough to slice a customer's pizza before presenting it. The "manager" had no sense of customer service or apology for my inconvenience. They have lost a multiple year customer and I will be contacting corporate.

• I had a very bad experience at the Hungry Howies on Waverly in Lansing, MI. The manager "Lloyd" was very rude to me and argued with me about my pizza. The first time my pizza was extremely burned. The second time I drove up there I looked at the pizza and the toppings looked cooked. I get home and bite into it and the dough is completely uncooked. I tried to explain to the Manager and he was so condescending and would not listen to me. He kept talking over me and raising his voice. I asked him for the District Manager's name and number and refused to give it to me. This unacceptable I have never experienced this before. I would like a call back about this. His attitude was unacceptable. I have visited that location numerous times and I've never dealt with such disrespect.

• Ordered again two deep dish pizzas and got some round ,manager didnt offer to fix it and even gave4dollar tip.

• I HAD PURCHASE A SALAD&STEAK& CHEESE CALAZONE FOR MY SON.AT THE STORE IN LAFAYETTE LA AT 2419CONGRESS STREET.WE HAD PAID WITH A CREDIT CARD!!BUT CHANGE OUR MIND& DECIDED TO PAY WITH CASH.THE EMPLOYEE WAS SUPPOSE TO REIMBURSED OUR $21.00 BACK ON THE CARD WITHIN 5-7 BUSSINESS DAYS.BUT THERE WAS STILL NOTHING.HE ALSO TOLD US THAT HE WOULD TAKE OUR NAME OFF THE DO NOT DELIVER LIST!!SO,I WAITED 7 DAYS THEN CALLED BACK!!THEY CLAIM THEY HAD TO WAIT FOR THE GM TO COME IN,SO THEY CAN GET IT SITUATED.WELL THE G.M. CALLED& LEFT A VM.BUT NEVER CALLED BACK!!I'VE CALLED SEVERAL TIMES TO TRY& GET MY REFUND OF $21.00.IT BEEN SINCE AUGUST 4,2016& WE ARE NOW IN SEPTEMBER.SO THEY HAVE NO INTENTIONS ON REFUNDING MY MONEY.THEY REALLY ACTING LIKE I STOLE SOMETHING.BUT I JUST WANT MYB$$$.I WORK TOO HARD TO SAY,IMMA GIVE AWAY $21.00.HUNGRY HOWIE'S WILL NEVER GET MY BUSSINESS AGAIN.!!& I TOLD ALL MY FAMILY& FRIENDS ALSO!!SO THEY WANT GET THEIRS NEITHER!!THATS VERY BAD BUSSINESS!!!!

• I ordered a lg pizza with special toppings and was told it would be ready in 15 min at franchise 4744 I Lakeland Fl. When we arrived to pick it up 21 min later we were told that one of the toppings had not been put on the pizza. The drive through cashier said she would cook the topping and put it on the pizza. We asked to talk to speak to the manager. We observed the worker speaking with the manager who took food to 4 other customers in line behind us and still did not come to the window to speak with us. In frustration we blew the horn and she turned around and rudely told us to hold it a minute. By the time she got to us we had been waiting 40 min. After everyone calming down the mansger named Amber offered to remake the pizza and refund the cost. After 53 min. We got the pizza.
  This is the second time we have ordered from this franchise and both times the order was not correct.
  I understand that working with the public can be very frustrating but no one deserves to be ignored when there is a problem nor spoken to with this type attitude.

• The manger "Scott" at the store 7448 w Glendale ave, is very disrespectful with his workers and his customers, he never smiles and never say hi. His food is always cold and late. He does illegal things to make his store work.

• I ordered 2 lg pizzas. Tgey girl taking my order says that it would take 30-45 minutes. It took an hour to get here....n when it finally arrived the pizza was cold. When i called to complain to the manager he then said there was no way she told me 30 to 45 minutes it usually takes a little over an hour to get here. Now i have to wait another hour to eat. Thia is ridiculous! 1884 Drew st. Clearwater, Florida 33765. Store 101.

• Hungry Howies in Bonifay Florida fired me for a mental disability. They are being sued for 22 million dollars. But the general manager there continues to say he's done nothing wrong and acts like he don't even care about the situation when he's the one that fired me. I will never eat at or work for a hungry Howies again, I'd rather live in the streets because I'm broke than to resort back to them.